Govt asks retailers not to insist on mobile number of customers for providing services
New Delhi (PTI): The Consumer Affairs Ministry has issued an advisory directing retailers not to insist on the personal contact details of customers for delivering certain services, Consumer Affairs Secretary Rohit Kumar Singh said on Tuesday.
The advisory has been issued following several consumer complaints. Customers have complained about many retailers not providing them services if they refuse to share their contact number, he said.
"Sellers say they cannot generate the bill until personal contact details are provided. This is an unfair and restrictive trade practice under the Consumer Protection Act and there is no rationality behind collecting the information," the Secretary told reporters.
There is also a privacy concern. Therefore, an advisory has been issued to the retail industry and industry chambers CII and FICCI to address this issue in the interest of consumers, he said.
It is not mandatory in India for customers to furnish their mobile numbers to a retailer to generate a bill. However, customers are put in an awkward situation by retailers insisting on a number to conclude transactions. Most of the time, customers are not given an option to opt out in many of these situations.
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Instagram removes BJP’s post claiming Cong ‘will snatch wealth of non-muslims’ following backlash
New Delhi: An animated video post shared on BJP’s official Instagram handle, asserting that the Congress party would snatch wealth from non-Muslims to ‘distribute it to its favorite community of invaders,’ has sparked significant backlash. Following the uproar, the photo sharing platform has taken down the post, reports Newslaundry.com.
Meanwhile, it is uncertain whether the post was removed by the BJP or by Instagram following mass reporting by several users as “misinformation” and “hate speech”. The video depicted Rahul Gandhi holding the Congress manifesto which transforms into the logo of the Muslim league. Furthermore, it sought support for PM Modi from every ‘Bharatiya,’ who is also shown wearing a saffron turban.
According to the report, it also contained a clip of PM Modi alleging that the former PM Manmohan Singh had said, “Muslims have the first claim on our resources,” insinuating that if the Congress were to assume power, it would confiscate the money and assets of non-Muslims, redistributing them to Muslims, whom it favored. Labeling Muslims as ‘infiltrators’, the video depicted historical invaders as looters who plundered India's resources and suggested that the Congress party continues to empower individuals from the same community.
The video then communicated that the Congress party’s manifesto is “nothing but Muslim league’s ideology in disguise. If you are a non-Muslim, Congress will snatch your wealth and distribute it to Muslims.” It also slinged the BJP’s official slogan ‘abki baar, 400 paar,’ and called that it was the need of the hour, since Modi only has the “strength to stop the Congress party’s evil plans.”
Similar claims have also been made by several BJP leaders. Recently, Union Minister Anurag Thakur stated that the Congress intends to “Give your children's property to Muslims.”
