Microsoft reports outage; services restored after few hours
New Delhi, Jan 25: Microsoft's online services, including Teams and Outlook, faced an outage for a few hours on Wednesday and the issues were fixed later, with the technology major saying it is monitoring the recovery across the services.
Thousands of users across the globe, including from India, reported issues with various services as the company had reported 'service degradation' for a number of its Microsoft 365 services, including Teams and Outlook.
The cloud computing platform of Microsoft Azure also faced an outage.
According to the network outage monitoring platform Down Detector, the complaints about Microsoft services outage started around 1 pm IST.
The company in its service status update for Azure Networking said that its customer experienced issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources between 7.05 coordinated universal time (UTC) or 12.35 PM IST and 9.45 UTC or 3.15 PM IST.
"We identified a recent change to WAN (wide area network) as the underlying cause and have rolled back this change. Networking telemetry shows recovery from 9.00 UTC (or 2.30 PM IST) onwards across all regions and services, with the final networking equipment recovering at 09.35 UTC (3.05 PM IST).
"Most impacted Microsoft services automatically recovered once network connectivity was restored, and we worked to recover the remaining impacted services," the update on the Azure status page said.
Services were back after about a few hours, but some customers continued to report problems in accessing certain services, as per Microsoft's dashboard.
Microsoft identified a potential networking issue behind the glitch in Microsoft 365 services and said that it has rolled back a network change that it believed was causing an impact.
"We're monitoring the service as the rollback takes effect. We've isolated the problem to networking configuration issues, and we're analysing the best mitigation strategy to address these without causing additional impact," according to a tweet from Microsoft 365 official account.
The official handle of Microsoft 365 Status tweeted that it continues to monitor the recovery across the service, and some customers are reporting mitigation.
"We're also connecting the service to additional infrastructure to expedite the recovery process," it said.
The Service Health Status dashboard of Microsoft showed that Microsoft 365 was back and running.
The Azure status page update mentioned that it will follow up in 3 days with a preliminary Post Incident Report (PIR), which will cover the initial root cause and repair items.
"We'll follow that up 14 days later with a final PIR where we will share a deep dive into the incident," the update said.
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Modi govt's 'calibrated erosion' of EC's integrity: Kharge on election rule
New Delhi (PTI): Congress president Mallikarjun Kharge on Sunday hit out at the government for tweaking an election rule to prevent public inspection of certain electronic documents, alleging it is part of the Modi government's "systematic conspiracy" to destroy the institutional integrity of the Election Commission.
Kharge also said the Modi government's "calibrated erosion" of the ECI's integrity is a frontal attack on the Constitution and democracy.
The government has tweaked an election rule to prevent public inspection of certain electronic documents such as CCTV camera and webcasting footage as well as video recordings of candidates to prevent their misuse.
Based on the recommendation of the Election Commission of India (ECI), the Union law ministry on Friday amended Rule 93(2)(a) of the Conduct of Election Rules, 1961, to restrict the type of "papers" or documents open to public inspection.
Reacting to the development, Kharge said, "Modi government's audacious amendment in the Conduct of Election Rules is another assault in its systematic conspiracy to destroy the institutional integrity of the Election Commission of India." "Earlier, they had removed the Chief Justice of India from the Selection panel which appoints Election Commissioners, and now they have resorted to stonewall electoral information, even after a High Court order," he said in a post on X.
Everytime the Congress party wrote to the ECI, regarding specific poll irregularities such as voter deletions and lack of transparency in EVMs, the ECI has responded in a condescending tone and chosen not to even acknowledge certain serious complaints, Kharge said.
"This again proves that the ECI, even though it is a quasi-judicial body, is not behaving independently," he said.
"The Modi government's calibrated erosion of ECI's integrity is a frontal attack on the Constitution and Democracy and we will take every step to safeguard them," Kharge said.
Congress general secretary in-charge communications Jairam Ramesh had said the party would legally challenge the amendment.
Lok Sabha MP and Congress general secretary (organisation) KC Venugopal said the poll panel had chosen opacity and a pro-government attitude in its dealings thus far.
According to Rule 93, all "papers" related to elections shall be open to public inspection.
The amendment inserts "as specified in these rules" after "papers".
Law ministry and ECI officials separately explained that a court case was the "trigger" behind the amendment.
While documents such as nomination forms, appointment of election agents, results and election account statements are mentioned in the Conduct of Election Rules, electronic documents such as CCTV camera footage, webcasting footage and video recording of candidates during the Model Code of Conduct period are not covered.
"CCTV coverage, webcasting of polling stations are not carried out under Conduct of Election Rules but are the result of steps taken by the ECI to ensure a level playing field," a former ECI official explained.
