Microsoft reports outage; services restored after few hours
New Delhi, Jan 25: Microsoft's online services, including Teams and Outlook, faced an outage for a few hours on Wednesday and the issues were fixed later, with the technology major saying it is monitoring the recovery across the services.
Thousands of users across the globe, including from India, reported issues with various services as the company had reported 'service degradation' for a number of its Microsoft 365 services, including Teams and Outlook.
The cloud computing platform of Microsoft Azure also faced an outage.
According to the network outage monitoring platform Down Detector, the complaints about Microsoft services outage started around 1 pm IST.
The company in its service status update for Azure Networking said that its customer experienced issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources between 7.05 coordinated universal time (UTC) or 12.35 PM IST and 9.45 UTC or 3.15 PM IST.
"We identified a recent change to WAN (wide area network) as the underlying cause and have rolled back this change. Networking telemetry shows recovery from 9.00 UTC (or 2.30 PM IST) onwards across all regions and services, with the final networking equipment recovering at 09.35 UTC (3.05 PM IST).
"Most impacted Microsoft services automatically recovered once network connectivity was restored, and we worked to recover the remaining impacted services," the update on the Azure status page said.
Services were back after about a few hours, but some customers continued to report problems in accessing certain services, as per Microsoft's dashboard.
Microsoft identified a potential networking issue behind the glitch in Microsoft 365 services and said that it has rolled back a network change that it believed was causing an impact.
"We're monitoring the service as the rollback takes effect. We've isolated the problem to networking configuration issues, and we're analysing the best mitigation strategy to address these without causing additional impact," according to a tweet from Microsoft 365 official account.
The official handle of Microsoft 365 Status tweeted that it continues to monitor the recovery across the service, and some customers are reporting mitigation.
"We're also connecting the service to additional infrastructure to expedite the recovery process," it said.
The Service Health Status dashboard of Microsoft showed that Microsoft 365 was back and running.
The Azure status page update mentioned that it will follow up in 3 days with a preliminary Post Incident Report (PIR), which will cover the initial root cause and repair items.
"We'll follow that up 14 days later with a final PIR where we will share a deep dive into the incident," the update said.
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Chhattisgarh Vedanta power plant blast: Death toll rises to 20; sixteen workers undergoing treatment
Sakti (Chhattisgarh) (PTI): The death toll in a blast at the Vedanta power plant in Chhattisgarh's Sakti district has mounted to 20 with seven more workers succumbing to injuries, while 16 others are undergoing treatment at different hospitals, officials said on Wednesday.
The deceased include six labourers from West Bengal, five from Chhattisgarh, three each from Jharkhand and Uttar Pradesh, two from Bihar, and one from Madhya Pradesh.
The opposition Congress has demanded registration of an FIR against the plant management and a judicial inquiry into the incident.
The explosion occurred on Tuesday afternoon in a steel tube carrying high-pressure steam from the boiler to the turbine at the Vedanta Ltd power plant located in Singhitarai village, leaving several workers with severe burn injuries.
According to officials, four workers died on the spot, while nine others succumbed to injuries soon after the incident.
Seven more workers have died in hospitals, raising the toll to 20, Sakti Collector Amrit Vikas Topno told PTI on Wednesday.
He said that a total of 36 workers were affected in the blast, and 20 of them died.
"Of the 16 injured workers, five are undergoing treatment in hospitals in Raipur, while 11 others are in hospitals of Raigarh, the neighbouring district of Sakti," he added.
Topno added that every possible effort was being made to provide the best medical treatment to the injured.
The deceased were identified, and their family members are being contacted. Arrangements have been made to transport the mortal remains to their native villages via ambulance following the postmortem examination and to provide immediate financial assistance, he said.
Chief Minister Vishnu Deo Sai has announced a compensation of Rs 5 lakh to the families of each deceased worker and Rs 50,000 for those injured.
Vedanta Power has also announced a Rs 35 lakh compensation for the family of each deceased worker, along with employment support.
The company will also provide Rs 15 lakh to each injured person, ensure salary continuation until recovery, and offer counselling support, a statement from the plant management said.
The chief minister has ordered an inquiry by the Commissioner of the Bilaspur division, assuring strict action against the guilty.
He directed officials to ensure free and proper medical treatment for all injured and emphasised that no negligence in their care would be tolerated.
The district administration has also ordered a separate magisterial probe, while the company has initiated its own internal investigation.
Collector Topno has appointed the Sub-Divisional Magistrate (SDM) of Dabhra to conduct the magisterial inquiry.
The SDM has been asked to submit a report within 30 days covering key aspects, including the cause of the accident, whether it was due to technical or human error, and details of safety inspections carried out at the plant.
Meanwhile, the opposition Congress has demanded registration of an FIR against the plant management and a judicial inquiry into the incident.
State Congress communication wing head Sushil Anand Shukla on Wednesday alleged negligence on the plant management's part and accused the government of attempting to shield those responsible.
He also demanded compensation of Rs 1 crore for the families of the deceased and Rs 50 lakh for the injured.
The construction of a 1,200 MW coal-based thermal power project (two units of 600 MW each) in Singhitarai, originally owned by Athena Chhattisgarh Power Ltd, started in 2009, but remained stalled between 2016 and 2022.
Vedanta acquired the plant in 2022, after which a 600 MW unit was completed and commissioned in August last year, while the second unit is still under construction.
The deceased have been identified as Amrit Lal Patel, Thanda Ram Lahre, Udhab Singh Yadav, Rameshwar Mahilange, and Nadeem Ansari (all from Chhattisgarh); Susanta Jana, Sheikh Saifuddin, Manas Giri, Kailash Mahto, Shibnath Murmu, and Dipankar Singh (West Bengal), Tarun Kumar Ojha, Abdul Karim and Ashok Parhiya (Jharkhand), Raju Ram, Pappu Kumar and Brijesh Kumar (Uttar Pradesh), Aakib Khan and Ritesh Kumar (Bihar), and Chitranjan Dhulai of Madhya Pradesh, officials said.
