Dubai, Dec 12: Dubai has become the world's first government to turn 100 per cent paperless, the Emirate's Crown Prince, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, has announced, pointing at savings of 1.3 billion Dirham (USD 350 million) and 14-million-man hours.
All internal, external transactions and procedures in the Government of Dubai are now 100 per cent digital and managed from a comprehensive digital government services platform.
"The achievement of this target marks the beginning of a new stage in Dubai's journey to digitise life in all its aspects a journey rooted in innovation, creativity, and a focus on the future," said Sheikh Hamdan in a statement on Saturday.
"This accomplishment also reinforces Dubai's status as a world-leading digital capital and its status as a role model in designing government operations and services that enhance customer happiness," he said.
The US, UK, Europe and Canada have expressed plans to digitise government operation on a larger scale, which encompass government procedures and citizen identifications. However, sceptics have argues its vulnerability to cyber attacks.
The Dubai Crown Prince said the government plans to implement advanced strategies to create and enhance digital life in Dubai over the next five decades.
"The new phase of Dubai's digital journey will enable and empower future governments to meet the expectations of the residents of a thriving smart city and provide them with renewed opportunities for prosperity, sustainable development, and happiness," he said.
The Dubai Paperless Strategy was implemented in five consecutive phases, each of which enlisted a different group of the Dubai Government's entities.
By the end of the fifth phase, the strategy was fully implemented across all 45 government entities in the emirate.
These entities provide more than 1,800 digital services and over 10,500 key transactions.
Collaboration and integration among participating entities enabled the automation of processes and services provided to customers, cutting paper consumption by more than 336 million papers, the statement added.
The strategy also helped save more than 1.3 billion Dirham (USD 350 million) and over 14-million-man hours across the Dubai Government.
The complete digital transformation in the Dubai Government will enrich the smart city experience for all residents, entirely removing the need for paper transactions and documents be they handed out to customers or exchanged between employees across government entities.
Digitalisation will also help provide exceptional experiences for residents through the DubaiNow application, which allows access to more than 130 smart city services in 12 major categories, it added.
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London, Nov 22: A bomb disposal squad deployed as a “precaution” to the South Terminal of Gatwick Airport concluded an investigation into a "security incident" on Friday after making a “suspect package” safe.
The South Terminal of Gatwick Airport, the UK's second busiest airport after Heathrow, which was briefly shut owing to the incident reopened following the incident.
The Gatwick is around 45 km south of London.
Two people detained during the enquiries have since been allowed to continue their journey as the airport was opened.
“Police have concluded their investigation into a report of a suspect package at Gatwick Airport. Officers from the EOD (Explosive Ordnance Disposal) team made the package safe, and the airport has been handed back to its operator,” Sussex Police said in an updated statement.
“Two people detained while enquiries were ongoing have subsequently been allowed to continue their journeys. There will remain an increased police presence in the area to assist with passengers accessing the South Terminal for onward travel,” the statement added.
Earlier on Friday, the incident caused severe disruption at the busy airport’s South Terminal, while the North Terminal of Gatwick Airport remained unaffected.
“Police were called to the South Terminal at Gatwick Airport at 8.20 am on Friday (November 22) following the discovery of a suspected prohibited item in luggage,” a Sussex Police statement said.
“To ensure the safety of the public, staff and other airport users, a security cordon has been put in place whilst the matter is dealt with. As a precaution, an EOD (Explosive Ordnance Disposal) team is being deployed to the airport. This is causing significant disruption and some roads around the South Terminal have been closed. We’d advise the public to avoid the area where possible,” it said.
Footage on social media taken outside the airport showed crowds of frustrated travellers being moved away from the terminal building.
Gatwick said it was working hard to resolve the issue.
“A large part of the South Terminal has been evacuated as a precaution while we continue to investigate a security incident," the airport said in a social media post.
“Passengers will not be able to enter the South Terminal while this is ongoing. The safety and security of our passengers and staff remain our top priority. We are working hard to resolve the issue as quickly as possible.”
Train and bus services that serve the airport were also impacted while the police carried out their inquiries.
In an unrelated incident in south London on Friday morning, the US Embassy area in Nine Elms by the River Thames was the scene of a controlled explosion by Scotland Yard dealing with what they believe may have been a “hoax device”.
“We can confirm the 'loud bang' reported in the area a short time ago was a controlled explosion carried out by officers,” the Metropolitan Police said in a post on X.
“Initial indications are that the item was a hoax device. An investigation will now follow. Some cordons will remain in place for the time being but the majority of the police response will now be stood down,” it added.