Apple may replace iPhone X devices with FaceID issue
San Francisco, May 8: iPhone X owners who are facing problem with the FaceID unlock scanner may get a new device if their smartphone cannot be repaired, a report has claimed.
According to a report in MacRumors, the Cupertino-based company "updated its service policy for a limited number of iPhone X units that might be experiencing issues with Face ID".
The policy said that the support personnel must first try to fix the rear camera if Face ID problems are present. If the issue is not resolved, Apple would replace the whole unit instead of repairing the same device.
"In order to provide the best customer experience, if a customer reports that their iPhone X is having Face ID issues, you may be able to resolve the issue with a rear camera repair," MacRumors quoted Apple as saying.
"Run AST 2 on the customer's device to check the camera. If the diagnostics find issue with the camera, perform the repair to see if the issue is resolved. If the issue is not resolved, perform a whole unit replacement instead of a same-unit display repair," the company has said.
According to the Daily Telegraph, the tech giant admitted the problem that reportedly lies in the rear camera of the device.
The report mentioned that the TrueDepth camera at the front and the telephoto lens at the back are linked.
iPhone X sports a unique "FaceID" facial recognition system to unlock the device. The feature is enabled by a 'True Depth' camera system in the A11 neural engine.
It is basically a 3D face scanner that uses several components to analyse a person's face and verify identity. It is also expensive to fix.
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Man held for rape, assault of elderly woman in Kerala
Thiruvananthapuram (PTI): A 20-year-old man has been arrested for allegedly raping and assaulting an 85-year-old woman and abandoning her on the roadside in this district, police said on Saturday.
The incident took place under Venjaramoodu police station limit on Wednesday evening.
Agin, a lottery agent, was apprehended on Friday, they said.
According to police, the elderly woman was taken into a deserted building by the accused, raped, brutally beaten with a stick, causing injuries, and was later abandoned on the roadside.
Locals noticed the woman with severe head and facial injuries and rushed her to a nearby hospital, from where she was shifted to the government medical college later.
Though initially injuries suggested that she was brutally beaten up by someone, a detailed medical examination confirmed the rape.
Based on the statement of the woman and some local vendors in the area, the police identified the accused and nabbed him later.
"As per the statement of his family, he is suspected of having a mental disorder and the habit of committing such assaults following an accident. An investigation is on," a police officer said.
He was remanded to judicial custody by a local court and the woman was discharged from hospital, police added.
