FIR lodged over hacking of Amazon Prime customer's account
Noida (UP): An FIR was filed over an alleged fraud and hacking of an Amazon customer's account on the e-commerce giant's website, officials said on Friday.
The FIR was lodged at the Sector 20 police station on Thursday after the complainant, a Noida resident, alleged that her Amazon Prime account got hacked and the problem remains unresolved despite assurance from Amazon boss Jeff Bezos, an official statement said.
Noida Police officials said the FIR names as accused "Amazon employees" and a Madhya Pradesh-based man, Omkar, who was found using the complainant's Amazon Prime account.
"The matter has been handed over to the Cyber Cell and an investigation has been launched into the complaint," a local official told PTI.
When contacted, an Amazon India spokesperson said, "We have just been made aware of the matter and are in the process of retrieving the details from the concerned police station to help resolve the customer issue."
Surabhi Aggarwal stated in the FIR that she had purchased a membership of Amazon Prime, a paid subscription to premium services, including video streaming, by the tech giant, in February this year against a payment of Rs 999 which is valid for one year.
However, Aggarwal stated that she started facing issues with her subscription after around six months and was not even able to log into her account, prompting her to contact the customer care support of the company.
She added that she was told by Amazon officials that her registered email-id was changed in June and that the company had informed her about it via email. However, she claimed that she did not receive any such intimation from the company.
"Firstly, I did not change my email address... and secondly, I did not receive any email from Amazon regarding the aforementioned change in my email address," Aggarwal, a Supreme Court lawyer, claimed, adding that she had asked the company to resend the intimation mail they sent her in June but got it only in August.
She alleged that her account was hacked, credentials changed and orders placed, like earphones worth Rs 3,887, and even Amazon Pay activated on the account but the transactions were not carried out by her.
She said she later got a reminder from the company to clear her Amazon Pay Later (an Amazon service to get credit and return in EMIs) payments pending since August 5.
"Immediately upon receiving the Amazon Pay Later repayment reminder on August 8, I wrote a mail to Amazon CEO Jeff Bezos, narrating the whole incident and also forewarning that if no action is taken by Amazon, I shall be constrained to file an FIR," Aggarwal alleged.
"I again received an Amazon Pay Later repayment reminder mail on August 9 for clearing dues pending since August 5. On August 11, I received a mail from the office of Jeff Bezos, CEO,Amazon stating that my Amazon Account security breach issue has been investigated and resolved. I state that the same is not true. I was never informed of the results of the investigation conducted by Amazon, or my query being resolved as my Amazon account continues to remain suspended and I continue to receive the Amazon Pay Later repayment reminder mails," she alleged.
Aggarwal said she again informed the office of Bezos but has not been contacted by Amazon thereafter, nor received any update or intimation electronically.
"Instead, yet again I have received an Amazon Pay Later repayment reminder mail on August 13," she claimed.
The FIR has been lodged under Indian Penal Code section 420 (cheating) and under provisions of the Information Technology Act, the police said.
Let the Truth be known. If you read VB and like VB, please be a VB Supporter and Help us deliver the Truth to one and all.
RCB calmer than last year, players clear about their roles: Krunal Pandya
Bengaluru (PTI): The atmosphere in the Royal Challengers Bengaluru camp is much calmer than last year and players have a lot more understanding of their roles this season, says Krunal Pandya.
RCB won the Indian Premier League trophy for the first time in 18 years in 2025 and Pandya was the Man-of-the-Match in the final against Punjab Kings at Ahmedabad, returning 4-0-17-2 as RCB won the contest by six runs.
"I feel that this year there is a much calmer atmosphere. Last year it was a new team, and everyone got to know each other. This year many players understand their roles and each other's strengths and weaknesses," Pandya said in a release by the franchise.
"When I get into the big occasions, I feel that if God has got you here, then there is a reason behind it and sometimes I think that these big occasions are actually made for me. I feel the pressure, but I think about how I can be calm and in the present moment and do what is required," he said.
Pandya said RCB icon Virat Kohli would easily rank among the greatest players in any era of cricket.
"Virat is a classic example. You can see that hunger; you can see that passion in how he sees the game and how much he wants that victory. If Virat Kohli had been born in any (some other) generation, he would still be one of the greats. He is not competing with anyone else," he said.
