IT outage: Microsoft deploys hundreds of engineers, experts to restore services
New Delhi (PTI): US software giant Microsoft has deployed hundreds of engineers and experts with its customers to restore their services after an outage caused by its cyber security partner CrowdStrike, the company said in a blog.
According to Microsoft, 8.5 million devices across the world were impacted by the outage caused by an update from CrowdStrike on July 18.
"Deploying hundreds of Microsoft engineers and experts to work directly with customers to restore services," Microsoft said in a blog post on July 20.
The global outage impacted several points of sales and even grounded airlines in India.
The outage put operations of businesses and systems across the globe in a state of limbo.
Airport and airline operations faced significant disruptions due to the outage, with airlines issuing advisories to passengers. IndiGo, SpiceJet and Akasa saw disruptions in their online check-in and boarding processes across their networks, forcing them to switch to manual mode.
Several users reported disruptions on the outage-tracking website Downdetector, and many took to X (now Twitter) to vent their frustration on the 'Blue Screen of Death' error messages.
Microsoft said that it is collaborating with other cloud providers and stakeholders, including Google Cloud Platform (GCP) and Amazon Web Services (AWS), to share awareness on the state of impact that it is seeing across the industry and inform ongoing conversations with CrowdStrike and customers.
"We recognise the disruption this problem has caused for businesses and in the daily routines of many individuals. Our focus is providing customers with technical guidance and support to safely bring disrupted systems back online," the blog said.
The software giant said the incident demonstrates the interconnected nature of a broad technology ecosystem comprising global cloud providers, software platforms, security vendors and other software vendors, and customers.
"It's also a reminder of how important it is for all of us across the tech ecosystem to prioritise operating with safe deployment and disaster recovery using the mechanisms that exist," Microsoft said.
The software major said that while software updates may occasionally cause disturbances, significant incidents like the CrowdStrike event are infrequent.
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AIITA welcomes Karnataka’s ban on obscene songs in school events
Bhatkal: The Karnataka unit of the All India Ideal Teachers Association (AIITA) has welcomed the Karnataka government’s decision to strictly ban school children from dancing to obscene songs during educational and cultural programmes in government, aided, and private schools across the state.
AIITA Karnataka State President M. R. Manvi congratulated the government for taking what he termed an important step to preserve the sanctity of education.
“Such decisions to safeguard the dignity of school children and uphold the values of education are the need of the hour. This rule should not be limited to government schools alone but must be strictly implemented in all private educational institutions as well,” he said.
He further urged the government to address other concerns within school programmes.
“The government should not only prohibit obscene dances in the name of school anniversaries, but also ensure that plays and dialogues that incite religious hatred are avoided. Schools should be centres of harmony, not platforms for spreading hatred,” he added.
According to a recent circular issued by the Department of School Education and Literacy, obscene dances are adversely affecting the mental health and moral values of students.
In this regard, schools have been advised to use songs that promote nationalism, positive thinking, the greatness of Kannada culture, and value-based traditions instead of inappropriate content during programmes.
The circular also emphasises that students should be dressed in decent attire.
AIITA also backed the department’s warning that disciplinary action would be taken against head teachers if such guidelines are violated. The association has further demanded that district Deputy Directors of Public Instruction strictly monitor the implementation of these rules.
