IT outage: Microsoft deploys hundreds of engineers, experts to restore services
New Delhi (PTI): US software giant Microsoft has deployed hundreds of engineers and experts with its customers to restore their services after an outage caused by its cyber security partner CrowdStrike, the company said in a blog.
According to Microsoft, 8.5 million devices across the world were impacted by the outage caused by an update from CrowdStrike on July 18.
"Deploying hundreds of Microsoft engineers and experts to work directly with customers to restore services," Microsoft said in a blog post on July 20.
The global outage impacted several points of sales and even grounded airlines in India.
The outage put operations of businesses and systems across the globe in a state of limbo.
Airport and airline operations faced significant disruptions due to the outage, with airlines issuing advisories to passengers. IndiGo, SpiceJet and Akasa saw disruptions in their online check-in and boarding processes across their networks, forcing them to switch to manual mode.
Several users reported disruptions on the outage-tracking website Downdetector, and many took to X (now Twitter) to vent their frustration on the 'Blue Screen of Death' error messages.
Microsoft said that it is collaborating with other cloud providers and stakeholders, including Google Cloud Platform (GCP) and Amazon Web Services (AWS), to share awareness on the state of impact that it is seeing across the industry and inform ongoing conversations with CrowdStrike and customers.
"We recognise the disruption this problem has caused for businesses and in the daily routines of many individuals. Our focus is providing customers with technical guidance and support to safely bring disrupted systems back online," the blog said.
The software giant said the incident demonstrates the interconnected nature of a broad technology ecosystem comprising global cloud providers, software platforms, security vendors and other software vendors, and customers.
"It's also a reminder of how important it is for all of us across the tech ecosystem to prioritise operating with safe deployment and disaster recovery using the mechanisms that exist," Microsoft said.
The software major said that while software updates may occasionally cause disturbances, significant incidents like the CrowdStrike event are infrequent.
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Ready to face no-confidence motion, says Karnataka CM Siddaramaiah
Hassan (Karnataka) (PTI): Karnataka Chief Minister Siddaramaiah on Saturday said that the Congress government led by him was ready to face the no-confidence motion if moved by the opposition during the legislature session from December 8.
With Deputy CM D K Shivakumar by his side, he reiterated that they would both abide by the high command's decision on the leadership issue.
"Let them (opposition) bring in a no-confidence motion or adjournment motion or any other motion. We are ready to face it. Ours is an open book, transparent government. We are ready to face anything," Siddaramaiah said in response to a question.
However, BJP state President B Y Vijayendra and Leader of Opposition in the Legislative Assembly R Ashoka, clarified that the party, along with the JD(S) has not discussed or decided anything so far regarding moving a no-confidence motion against the government.
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The winter session of the Karnataka legislature will begin in Belagavi, bordering Maharashtra, on December 8 and will go on till 19th of this month.
Not wanting to react to a question on the leadership issue, the CM said the Congress high command is very strong.
"D K Shivakumar and I will be committed to whatever the high command decides," he said.
Earlier in the day in Bengaluru, Shivakumar accompanied AICC Mallikarjun Kharge till airport from Vidhana Soudha, after paying tributes to B R Ambedkar on his 69th death anniversary, which had led to some speculation about possible discussion between the two on the leadership issue.
The power tussle within the ruling party had intensified amid speculation about a change in chief minister in the state, after the Congress government reached the halfway mark of its five-year term on November 20.
However, both the CM and Deputy CM had recently held breakfast meetings at each others residences, on the instructions of the high command, which is seen as a move to pause the leadership tussle between the two and to signal Siddaramaiah's continuation as the CM for the time being, especially ahead of the Belagavi legislature session.
