Microsoft reports outage; services restored after few hours
New Delhi, Jan 25: Microsoft's online services, including Teams and Outlook, faced an outage for a few hours on Wednesday and the issues were fixed later, with the technology major saying it is monitoring the recovery across the services.
Thousands of users across the globe, including from India, reported issues with various services as the company had reported 'service degradation' for a number of its Microsoft 365 services, including Teams and Outlook.
The cloud computing platform of Microsoft Azure also faced an outage.
According to the network outage monitoring platform Down Detector, the complaints about Microsoft services outage started around 1 pm IST.
The company in its service status update for Azure Networking said that its customer experienced issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources between 7.05 coordinated universal time (UTC) or 12.35 PM IST and 9.45 UTC or 3.15 PM IST.
"We identified a recent change to WAN (wide area network) as the underlying cause and have rolled back this change. Networking telemetry shows recovery from 9.00 UTC (or 2.30 PM IST) onwards across all regions and services, with the final networking equipment recovering at 09.35 UTC (3.05 PM IST).
"Most impacted Microsoft services automatically recovered once network connectivity was restored, and we worked to recover the remaining impacted services," the update on the Azure status page said.
Services were back after about a few hours, but some customers continued to report problems in accessing certain services, as per Microsoft's dashboard.
Microsoft identified a potential networking issue behind the glitch in Microsoft 365 services and said that it has rolled back a network change that it believed was causing an impact.
"We're monitoring the service as the rollback takes effect. We've isolated the problem to networking configuration issues, and we're analysing the best mitigation strategy to address these without causing additional impact," according to a tweet from Microsoft 365 official account.
The official handle of Microsoft 365 Status tweeted that it continues to monitor the recovery across the service, and some customers are reporting mitigation.
"We're also connecting the service to additional infrastructure to expedite the recovery process," it said.
The Service Health Status dashboard of Microsoft showed that Microsoft 365 was back and running.
The Azure status page update mentioned that it will follow up in 3 days with a preliminary Post Incident Report (PIR), which will cover the initial root cause and repair items.
"We'll follow that up 14 days later with a final PIR where we will share a deep dive into the incident," the update said.
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8 children between ages of 1 and 14 dead after mass shooting in Louisiana, police say
Shreveport(US) (AP): A gunman in Louisiana killed eight children in shootings at two different homes early Sunday in the nation's deadliest mass shooting in more than two years, police in Shreveport said.
The victims ranged in age from one to about 14 years old, said Shreveport police spokesperson Chris Bordelon. A total of 10 were shot and some of the children were related to the suspect, Bordelon said.
The gunman later died after a chase with officers who fired at the suspect, Bordelon said. The suspect stole a car while leaving the scene of the shootings and was followed by police, according to Bordelon.
Police did not release the name of the suspect but did say he was an adult male. The shootings were the result of a “domestic disturbance,” Bordelon said.
Officials said they were still gathering details at the crime scenes south of downtown Shreveport — the two homes and a third location.
“This is an extensive scene unlike anything most of us have ever seen,” he said.
It was the deadliest mass shooting in the US since eight people were killed in a Chicago suburb in January 2024, according to a database maintained by The Associated Press and USA Today in partnership with Northeastern University.
At a news conference outside the residence where one of the shootings occurred, officials appeared stunned, requesting patience and prayers from the community as they sorted through multiple crime scenes.
“I just don't know what to say, my heart is just taken aback,” Shreveport Police Chief Wayne Smith said. “I cannot begin to imagine how such an event could occur.”
“This is a tragic situation — maybe the worst tragic situation we've ever had,” said Tom Arceneaux, mayor of the city in northwestern Louisiana with about 180,000 residents. “It's a terrible morning.”
Louisiana State Police say their detectives have been asked by Shreveport police to investigate. In a statement, state police say no officers were harmed in the shooting that involved an officer after a police pursuit into Bossier City on Sunday morning.
State police are asking anyone with pictures, video or information to share it with state police detectives.
Louisiana Gov Jeff Landry said in a statement that he and his wife were heartbroken. “We're deeply grateful to the law enforcement officers and first responders working tirelessly on the scene,” he added.
