Microsoft reports outage; services restored after few hours
New Delhi, Jan 25: Microsoft's online services, including Teams and Outlook, faced an outage for a few hours on Wednesday and the issues were fixed later, with the technology major saying it is monitoring the recovery across the services.
Thousands of users across the globe, including from India, reported issues with various services as the company had reported 'service degradation' for a number of its Microsoft 365 services, including Teams and Outlook.
The cloud computing platform of Microsoft Azure also faced an outage.
According to the network outage monitoring platform Down Detector, the complaints about Microsoft services outage started around 1 pm IST.
The company in its service status update for Azure Networking said that its customer experienced issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources between 7.05 coordinated universal time (UTC) or 12.35 PM IST and 9.45 UTC or 3.15 PM IST.
"We identified a recent change to WAN (wide area network) as the underlying cause and have rolled back this change. Networking telemetry shows recovery from 9.00 UTC (or 2.30 PM IST) onwards across all regions and services, with the final networking equipment recovering at 09.35 UTC (3.05 PM IST).
"Most impacted Microsoft services automatically recovered once network connectivity was restored, and we worked to recover the remaining impacted services," the update on the Azure status page said.
Services were back after about a few hours, but some customers continued to report problems in accessing certain services, as per Microsoft's dashboard.
Microsoft identified a potential networking issue behind the glitch in Microsoft 365 services and said that it has rolled back a network change that it believed was causing an impact.
"We're monitoring the service as the rollback takes effect. We've isolated the problem to networking configuration issues, and we're analysing the best mitigation strategy to address these without causing additional impact," according to a tweet from Microsoft 365 official account.
The official handle of Microsoft 365 Status tweeted that it continues to monitor the recovery across the service, and some customers are reporting mitigation.
"We're also connecting the service to additional infrastructure to expedite the recovery process," it said.
The Service Health Status dashboard of Microsoft showed that Microsoft 365 was back and running.
The Azure status page update mentioned that it will follow up in 3 days with a preliminary Post Incident Report (PIR), which will cover the initial root cause and repair items.
"We'll follow that up 14 days later with a final PIR where we will share a deep dive into the incident," the update said.
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Food delivery agent intervenes to stop street fight in Delhi's Dwarka, stabbed to death
New Delhi (PTI): A 32-year-old food delivery executive was stabbed to death when he allegedly intervened in a violent altercation between two groups in southwest Delhi's Dwarka, police said on Monday.
The deceased has been identified as Govind Jha, a resident of Mohan Garden.
Three others sustained stab injuries in the incident and are currently undergoing treatment at a hospital, they said.
Authorities also cautioned against attempts to give the incident a communal colour.
According to the police, Jha was on his way to work on Sunday night when he noticed a street fight taking place at Rajapuri in Madhu Vihar area of Dwarka. The altercation involved two men pitted against three others, who were later identified as Parvesh, Anish and Rohit.
"Jha stopped at the spot and attempted to intervene. During the scuffle, the two men allegedly pulled out knives and began stabbing Parvesh, Anish and Rohit. When Jha tried to intervene, he was also attacked," a police officer said.
All four injured persons were rushed to a nearby hospital, where Jha succumbed to his injuries during treatment. The other three men are under medical observation.
Police said the accused fled the spot after the incident, and multiple teams have been formed to identify and apprehend them.
Meanwhile, Deputy Commissioner of Police (Dwarka) Kushal Pal Singh, in a statement, said that some messages circulating on social media are attempting to give a communal angle to the incident.
"In the incident, four people suffered stab injuries and were admitted to the hospital. One person died at the hospital, and the remaining three are undergoing treatment. The victims belong to two different communities. The accused stabbed all four victims. Dwarka Police is conducting a search for the accused," the DCP said.
"There is no communal angle to the incident. Strict action will be taken against those spreading false information," he said.
