Saudi law firm issues notice to Air India Express over 24-hour delay of Dammam-Mangaluru flight
Jeddah/Dammam, April 15, 2025: A Saudi Arabian law firm has served a legal notice to Air India Express over a prolonged delay of Flight IX-886, which was scheduled to fly from Dammam to Saudi law firm issues notice to Air India Express over 24-hour delay of Dammam-Mangaluru flight.
The notice, sent on behalf of the affected passengers, demands accountability and compensation from the airline for the severe inconvenience caused to travelers, many of whom included senior citizens, children, and individuals with medical needs.
The notice was issued by International Justice Law Firm, a reputed legal firm based in Saudi Arabia. It was signed by noted Saudi lawyer and firm partner, Advocate Faten Faiz AlAhmari. The move was facilitated by Dr. & Advocate P.A. Hameed Padubidri, a well-known Indian-origin legal expert and social worker based in the Kingdom, who has played a key role in bringing the issue to legal attention. According to Dr. Hameed, he received multiple complaints from passengers and witnessed the suffering of those stranded, which prompted him to initiate formal legal action.
The flight, IX-886, was originally scheduled to depart from Dammam at 10:10 PM on March 25. However, due to unexplained delays, the passengers were left in limbo for over 24 hours. Several passengers reportedly spent long hours inside the aircraft and at the airport terminal without proper information, accommodation, or basic support from the airline. The ordeal drew widespread criticism, with many expressing frustration over the lack of communication from airline officials.
In the legal notice served to Air India Express, the law firm has accused the airline of negligence and highlighted multiple grievances. These include the unexplained delay, lack of official updates, absence of alternative arrangements such as hotel accommodation or food, and the extended detention of passengers inside the aircraft. The notice emphasized the physical, emotional, and financial toll it took on the passengers, particularly those with medical conditions or accompanying young children.
The notice has formally demanded a written apology from Air India Express to all affected passengers, full compensation for the hardships endured, a detailed explanation for the delay, and a clear assurance that similar lapses will not recur in future operations. The airline has been given a 15-day deadline to respond. If it fails to do so, legal proceedings will be initiated in both Saudi Arabia and India. The lawyers have stated that the airline will be held financially liable for any resulting litigation.
Dr. Hameed Padubidri, who has been vocal about issues faced by Indian expatriates in the Gulf, especially in relation to travel services, said that this incident is just one of many that reflect a broader pattern of negligence by certain airlines operating on Gulf-India routes. Speaking to the media, he remarked, “We expected improved efficiency and passenger care from Air India Express after its acquisition by the Tata Group. However, the continued lapses and negligence—especially on Gulf routes—have deeply frustrated the Indian expatriate community. If the airline fails to respond, we will pursue the matter vigorously in both Saudi and Indian courts to ensure justice for the affected passengers.”
The case has caught the attention of passenger rights advocates and legal experts in both countries. Many believe it could set a precedent for holding airlines accountable for delays and poor treatment of passengers, particularly in the heavily traveled Gulf-India sector.
As of now, Air India Express has not issued any official response to the notice.
@AirIndiaX,the passengers are still stranded inDammamAirport. As of 7:40PM here,they recd bording passes,but remain uncertain about their flight’s status.They includes patients, infants,senior citizens,medical students.Really,it’s inexcusable &ur reps are unresponsive. pic.twitter.com/58s2Wk3adX
— Dr.PAHPadubidri 🇮🇳 (@Abdulha60313772) March 26, 2025
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Inappropriate for MLAs seeking free IPL tickets, says D.K. Suresh
Bengaluru: Bengaluru Milk Union Ltd President D.K. Suresh on Monday said it is inappropriate for MLAs to seek free IPL tickets, adding that those interested in watching matches should pay for them personally.
Speaking to reporters near his residence in Sadashivanagar, he said, “IPL is a commercial tournament and does not represent the country. It is not right for public representatives to focus too much on such matters.”
Referring to the recent controversy during the RCB celebrations, he said, “let us find out who benefited the most from the statements made during the incident.” He also pointed out that BJP MLAs had received IPL tickets as well.
Responding to discussions about relocating the Chinnaswamy Stadium, Suresh said the government has already approved the construction of a new stadium at a location he had proposed.
“I had suggested building a stadium in Surya City and submitted a proposal for it. Bengaluru needs four stadiums in four directions to cater to its growing population and encourage youth participation in sports,” he said.
He noted that apart from Kanteerava Stadium, KSCA, and the Football Stadium, there are limited facilities in the city.
“When I was a Lok Sabha member, I had proposed allocating 100 acres in my constituency at Surya City. The land was later earmarked and the plan approved,” he added.
Suresh said he has discussed the project with Minister Zameer Ahmed Khan, Rajiv Gandhi Housing Corporation Chairman Shivalingegowda, and Anekal MLA Shivanna.
“The Cabinet has now approved the project, and a stadium will be developed on around 50–60 acres,” he said.
He further added that he has requested the Deputy Chief Minister to build another stadium at Shivarama Karanth Layout through the BDA, where 40 acres have been allocated. Plans are also being discussed to develop a well-equipped stadium in Bidadi.
Commending state government's recent bilingual policy move, Suresh said forcing children to learn three languages could affect their comprehension.
“It is a good decision to make two languages compulsory. Learning a third language should be left to the choice of students and parents,” he said.
Responding to criticism from BJP leaders, he said their tendency is to oppose every decision of the government.
“To please their central leadership, they take a pro-Hindi stance. Instead, they should advocate for the adoption of Kannada in all states,” he said.
When asked about the earlier three-language policy under Congress, he said, “the situation is different now. Today, the focus should be on quality learning. Kannada should remain the primary language, while students and parents can choose an additional language.”
