Chandigarh: Big Bazaar asked to pay Rs 23,000 for charging for carry bags
Chandigarh: Chandigarh consumer forum has directed Big Bazaar store at Industrial Area, Phase 1, to pay Rs 23,000 in two separate cases for charging Rs 18 from two customers for a carry bag. The store has to pay Rs 1500 each to the two complainants and deposit Rs 20,000 in the “Consumer Legal Aid Account”.
The complaint comes after Panchkula resident Baldev Raj said that he purchased certain items from the store on March 20, 2019. At the check-out counter, the cashier told Raj that he will be charged Rs 18 for a cloth bag in order to carry the purchased items.
In a similar complaint, another Panchkula resident, Santosh Kumari, said that she was also charged Rs 18 for a carry bag.
In its reply, Big Bazaar said that the amount had been rightly charged as the same was displayed in the store. It added that the consumer had given their consent for the cloth bag, after which the cashier added the extra amount.
However, the complainants alleged that it was not mentioned anywhere in the store that extra charges will be applicable for a carry bag. Thus, they filed a formal complaint at the Consumer Forum on April 4, 2019.
After hearing the arguments, the forum said, “…it would have been very odd and inconvenient for the complainant to carry the new articles in hand throughout, without a carry bag. In this backdrop, charges of such things (cloth bags) cannot be separately foisted upon the consumers and would amount to overcharging….”
“…the Complainant and other gullible consumers like him has certainly been taken for a ride by the opposite party. Undoubtedly, the opposite party (Big Bazaar) has several stores across the country and made a lot of money. Thus, the act of the opposite party, by forcing the gullible consumers to pay additionally for the carry bags, surely and certainly amounts to deficiency in service and its indulgence into unfair trade practice…”, the forum’s judgement added.
Courtesy: indianexpress.com
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Two arrested in K'taka for assaulting minors, uploading CSAM content
Bengaluru (PTI): Two men were arrested for allegedly sexually assaulting two minor girls, recording the acts on mobile phones and uploading the videos online as child sexual abuse material, police said on Thursday.
The accused have been identified as Kiran Kumar (29), hailing from Chitradurga district, and Aditya M K (20), hailing from Shivamogga district, they said.
A probe was initiated after information was received from the NCRP portal regarding a suspected instance of creation of Child Sexual Abuse Material (CSAM) for online dissemination, police said.
Accordingly, a case was registered at Kaggalipura Police Station under relevant sections of the IT Act on May 10, they added.
Investigation revealed that two minor girl victims were exploited and videos were created and uploaded to the internet. The child victims have subsequently recorded their statements as per procedure and further necessary legal steps have been taken, Pronab Mohanty Director General of Police, Cyber Command, said in a statement.
Based on the statements of the victims, the accused persons, who allegedly assaulted the minors, recorded the acts on mobile phones and uploaded the videos online, were arrested, he said.
Following the probe, sections 65(2) (rape) and 70 (gangrape) of the Bharatiya Nyaya Sanhita, along with relevant sections of the POCSO Act, have been added to the FIR, police said.
Officials collected relevant information and on May 12, arrested the accused persons and seized three mobile phones belonging to them, in which the videos had allegedly been recorded, he said.
The accused were later produced before the court and taken into police custody for further investigation, he added.
According to him, in CSAM cases, police usually apprehend offenders who have downloaded such content or have kept them in their possession after obtaining them from elsewhere, usually the internet.
"The present case is one of the very few instances where content creators and uploaders have been apprehended," Mohanty added.
