Mumbai: Held guilty by a district consumer court in the city of deficiency in services, Uber India has been ordered to pay Rs 20,000 to a local customer as compensation.

Complainant Kavita Sharma, an advocate from Dombivli, had missed her flight to Chennai on June 12, 2018, due to a delay caused by the Uber driver on the way to the airport. The firm was told by the court recently to pay Rs 10,000 for mental agony and an additional Rs 10,000 as litigation cost, reported Times of India.

Sharma was to take the flight from the Chhatrapati Shivaji International Airport at 5:50 pm and booked an Uber cab at around 3:29 pm to reach the airport, which was 36 km from her house. The car arrived at her house in 14 minutes, the driver picking her only after several calls. Also, the driver was busy with his phone even after arriving and started the trip to the airport only after finishing his phone call. The driver took a wrong turn, and also drove the vehicle to a CNG station, wasting an additional quarter hour, the complainant has said.

The car reached the airport at only 5:23 pm. Sharma missed her flight and was forced to take the next available flight to Chennai at her own expense. In addition, while the estimated fare for the journey was Rs 563 at the time of booking, the complainant was billed an amount of Rs 703.

Sharma accused the driver of having been negligent and also unprofessional in conduct, causing her to miss her flight. She also said that, after she posted about the matter on Twitter, Uber refunded her Rs 139, the difference in the estimated fare and the actual fare for the trip.

After a legal notice to the transport firm for compensation also proved futile, Sharma is learned to have filed a complaint with the Thane additional district consumer disputes redressal commission.

Let the Truth be known. If you read VB and like VB, please be a VB Supporter and Help us deliver the Truth to one and all.



New Delhi (PTI): Congress leader Rahul Gandhi on Monday said the Opposition is protesting for the right to vote for every Indian and demanded a "clean and pure" voter list, asserting that the issue of alleged irregularities pointed out by him will "explode" soon as it is not related to a single constituency but the whole country.

Indicating that he would not submit a signed affidavit as sought by the Election Commission, Gandhi asserted that the data analysed by the Congress to provide "proof" of "vote theft" is taken from the EC website.

"This is their data. It is not my data that I should sign. It is their data only and has been taken from their website. This is only a move to distract," he told reporters.

The Leader of Opposition in Lok Sabha, who participated in a protest march by the opposition on the "vote theft" issue, said the Election Commission is "silent" as the truth is before the entire nation after his charge that over one lakh votes in an assembly constituency in Karnataka were found to be fake in a research conducted by his party.

"Another thing I want to tell is that this has not just happened in Bangalore, but in different constituencies across the country, and the Election Commission knows this. The EC knows that this data will explode. What it is trying to control and hide, we will bring it out, and it will explode. The EC knows this," he told reporters.

Gandhi was briefly detained along with others as police stopped the protest march by opposition MPs from Parliament House to the EC office.

"They (EC) cannot talk as the truth is before the entire nation," the Congress leader said as he was being taken away in a bus by the police.

"This fight is not political, but for saving the Constitution," he asserted.

This fight is for 'one man, one vote' and we want a clean, pure voter list," the Leader of Opposition in the Lok Sabha added.

He said all the MPs of the INDIA alliance were stopped and taken into custody when they were going to meet the Election Commission.

"The truth of 'vote theft' is now before the country. This fight is not political; it is a fight to protect democracy, the Constitution, and the right to ‘one person, one vote’.

"The united opposition and every voter in the country demand a clean and transparent voter list. And, we will secure this right at all costs," Gandhi claimed in a post on X later.

Gandhi had on Thursday cited data from the 2024 Lok Sabha polls to claim that over 1 lakh votes were "stolen" through five types of manipulation in Mahadevapura assembly segment in Karnataka. He alleged there were 11,965 duplicate voters, 40,009 with fake and invalid addresses, 10,452 bulk voters or single-address voters, 4,132 voters with invalid photos and 33,692 voters misusing Form 6 of new voters.