New Delhi: A Delhi customer’s unpleasant experience at L’Opéra’s Khan Market outlet has raised concerns about the hygiene standards of the popular café. On October 4, a customer, who ordered an iced latte and a salted caramel coffee, was shocked to find a cockroach floating in their drink.

The incident was shared on Reddit by the user “WaltzSimple6037,” who initially mistook the foreign object for a coffee bean. Upon closer inspection, they realized it was a dead cockroach. Disgusted by the discovery, the customer returned to the café to address the issue, but was dissatisfied with the staff’s response, which they felt lacked genuine concern.

“They were so nonchalant and just kept saying sorry like robots, no real concern at all,” the customer said, questioning the café’s cleanliness standards.

The incident sparked discussions online, with many users expressing outrage over the poor hygiene. One commenter remarked, “This is absolutely unacceptable for any establishment, let alone one that’s reputed.” Several users called for stricter food safety protocols, with some sharing their own negative experiences at eateries across India.

While some reacted humorously to the post, others expressed concern about the hygiene standards at such popular establishments.

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Kolkata (PTI): The West Bengal health department has launched a probe into the supplies of allegedly low-quality and locally made catheters at a high price to several government hospitals, posing a risk to the lives of patients undergoing treatment in these facilities, officials said.

Such central venous catheters (CVCs) were allegedly supplied to at least five medical colleges and hospitals in the state, defying allocation of international standard-compliant CVCs, they said.

The distribution company, which has been accused of supplying these catheters to government hospitals, admitted to the fault but placed the blame on its employees.

"We started checking stocks some time back and found these locally made CVCs in my hospital store. These catheters are of low quality as compared to those allocated by the state. We have informed the state health department," a senior official of the Calcutta Medical College and Hospital told PTI.

Low-quality catheters were also found in the stores of other hospitals, which indicates "possible involvement of insiders in the scam", a health department official said.

The low-quality CVCs were supplied by a distributor in the Hatibagan area in the northern part of Kolkata for the last three to four months, he said.

"Such kinds of local CVCs are priced around Rs 1,500 but the distributor took Rs 4,177 for each device," the official said.

A CVC is a thin and flexible tube that is inserted into a vein to allow for the administration of fluids, blood, and other treatment. It's also clinically called a central line catheter.

"An initial probe revealed that the distribution company Prakash Surgical had supplied the low-quality and locally manufactured catheters to several government hospitals instead of the CVCs of the government-designated international company.

"All the units will be tested and a proper investigation is on to find out who benefited from these supplies," the health department official said.

The distribution company blamed its employees for the supply of inferior quality catheters.

"I was sick for a few months. Some employees of the organisation made this mistake. We are taking back all those units that have gone to the hospitals. It's all about misunderstanding," an official of the distribution company told PTI.

According to another state health department official, a complaint was lodged with the police in this connection.

Asked about how many patients were affected by the usage of such low-quality CVCs, the official said, "The probe would also try to find that out".

According to sources in the health department, some of the staff of the hospitals' equipment receiving departments and some local officials of international organisations might be involved in the alleged irregularities.