DMRC books over 1,600 people for creating nuisance, including making reels, on metro premises
New Delhi (PTI): The DMRC booked more than 1,600 people for creating nuisance, including making reels, on the metro premises during April to June, a rise of three per cent from the corresponding year-ago period, officials said on Thursday.
A senior Delhi Metro Rail Corporation (DMRC) official said the separate calculation for passengers penalised only for making reels, however, was not available.
Creating nuisance may also include offences such as sitting on the floor of the train and eating inside the train, among others.
According to the data, 1,647 penalties were issued for creating nuisance under Section 59 of the Metro Railways (Operations and Maintenance) Act.
The corresponding number for the same period last year was 1,600.
The DMRC issued 610, 518 and 519 penalties in April, May and June, respectively.
The corresponding numbers for the previous year were 528, 485 and 587, the data showed.
DMRC Managing Director Vikas Kumar told PTI that they penalised people for creating nuisance in the metro area.
"We use our machinery so that such kind of incidents should not happen on the metro premises. We have a provision of penalising if someone creates nuisance on the metro premises and we do penalise them. It is an ongoing process and the more you keep doing it, the more people will get discouraged," he said.
"But the issue is that we do not have enough manpower to check every corner. If we have 67 lakh passengers a day, then monitoring such a huge number of people is not easy. We have CCTV surveillance through which we get to know if anything happened on the premises," he added.
The DMRC has also put up posters at several metro stations, dissuading passengers from making reels and causing discomfort.
In April, the DMRC asked the Delhi Police to conduct a thorough investigation after a video emerged online of two women applying colours on each other inside a train.
The video, which surfaced ahead of Holi, drew criticism from a large section of commuters.
The DMRC had said at the time that it was running various campaigns, both online and offline, to discourage passengers from indulging in any activity that might cause inconvenience to fellow commuters.
Mobile checking squads are also deployed at times to check activities considered inappropriate.
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Karnataka launches India’s first digital grievance system for gig workers
Bengaluru: In a first-of-its-kind initiative in India, the Karnataka government has launched a digital grievance redressal system for gig workers to provide structured support and protection to platform-based workers.
According to The Hindu, the system, developed by the Karnataka Platform-based Gig Workers’ Board in collaboration with the Department of e-Governance, allows workers to file complaints through the Integrated Public Grievance Redressal System (IPGRS).
Gig workers can raise issues related to pay, working conditions, and platform-specific disputes. Complaints will be routed to the Internal Dispute Resolution Committees (IDRCs) of respective platforms and are expected to be resolved within a defined timeframe. This is expected to bring transparency and legal recourse for a workforce that has so far operated without a formal dispute resolution framework.
Under The Karnataka Platform-Based Gig Workers (Social Security and Welfare) Act and Rules, every aggregator platform must constitute an Internal Dispute Resolution Committee (IDRC). Platforms such as Namma Yatri and Yulu have already integrated their IDRC contact details with the government portal.
Around 12 lakh gig workers have been identified in the state, and a unique identification system is being developed to remove duplicate entries. Officials said welfare schemes are also being designed based on type of work, working hours, and contribution.
Labour Minister Santosh Lad said that Karnataka, technology capital of the country, is leveraging this potential for worker welfare as well. “By launching this system, we are ensuring that the gig economy is no longer an informal space, but a structured one where every worker’s voice is heard,” he said.
“The schemes will vary based on the type of platforms. For example, cab rides are mostly undertaken by men whereas urban domestic activity is undertaken mostly by women. It may also be based on the contribution made, and the quantum of gig work done by a gig worker. Some gig workers work for more than eight hours while some may work on a few gigs. So, work load, nature of work, and time period of work could vary,” TH quoted G. Manjunath, Additional Labour Commissioner and CEO of the Board as saying.
“It has to be scientifically structured based on their effort and labour. We are working with experts, including academicians from Briston University, King’s College, and IISc, and other stake holders, including board members,” he said.
Officials added that aggregator platforms will be required to contribute 1 per cent towards worker welfare, with implementation beginning July 5.
