California: In an interview with Big Technology, Google Cloud CEO Thomas Kurian reassured the tech workers regarding the fear around AI. He stated that AI is only a tool to enhance human potential and not a way to replace them.
Citing Google Cloud’s Customer Engagement Suite, an AI-powered tool introduced last year to streamline customer service, Kurian noted that while many clients initially feared job cuts, the results have shown the opposite.
“Almost none of our clients have let anyone go,” he said. “When people asked, ‘Does this mean we won’t need customer service agents anymore?’ the answer is no. It simply means agents can dedicate more time to challenging queries and meaningful engagement.”
Kurian emphasised that AI should not be viewed as a threat but as a bridge between current and future workforce potential. “There is a middle ground.”
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Tokyo (PTI): A powerful earthquake struck off the northern Japanese coast, and the Japan Meteorological Agency issued a tsunami alert in the region.
The quake, registering a preliminary magnitude of 7.4, occurred off the coast of Sanriku in northern Japan at around 4:53 pm (0753 GMT), at a depth of about 10 kilometres (6 miles) below the sea surface, the agency said.
Japan's NHK public television said a tsunami of up to 3 metres (10 feet) could hit the area shortly.
