Noida (UP), Oct 30: Amazon's India head and three other persons have been booked after a customer claimed to have received a soap instead of a mobile phone that he had ordered from the e-commerce giant, police said Tuesday.

The case was registered at the Bisrakh police station in Greater Noida Monday, they said.

The company, however, said it takes all incidents of frauds seriously and was extending cooperation to police.

"A matter has been reported from Bisrakh police station area. The complainant said he had ordered a mobile phone through Amazon website. When he got the delivery on October 27 and opened the parcel, he found a soap instead of the phone in it," Circle Officer at Bisrakh Nishank Sharma said.

Based on a complaint from the man, an FIR has been registered against Amazon's country head Amit Agrawal, logistics firm Darshita Pvt Ltd directors Pradeep Kumar and Ravish Agrawal and delivery boy Anil, police said.

They have been booked under Indian Penal Code sections 420 (cheating and dishonesty), 406 (criminal breach of trust) and 120B (party to criminal conspiracy), according to police.

Sharma said legal proceedings have been initiated in the case.

When contacted, Amazon confirmed the incident and said they have processed the refund to the complainant.

"As India's most trusted online marketplace, we take incidents of fraud seriously. A case has been reported at the Bisrakh police station in Greater Noida. Local police have taken charge and we are extending all support or information that they need," it told.

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Ahmedabad (PTI): Six months after the AI-171 plane crash, the B J Medical College hostel complex in Ahmedabad stands as a haunting reminder, with its charred walls and burnt trees replacing the once lively chatter of students with an eerie stillness.

Scattered across the crash site are grim remnants of daily life - burnt cars and motorcycles, twisted beds and furniture, charred books, clothes and personal belongings.

The Atulyam-4 hostel building and the adjoining canteen complex stand abandoned, with entry strictly prohibited.

For residents near the site, memories of the incident still linger, casting a lasting shadow on their lives, with some of them saying they are still afraid to look up at the sky when an aircraft passes overhead.

On June 12, Air India flight AI-171, a Boeing 787-8 Dreamliner bound for London, crashed moments after take-off from the Sardar Vallabhbhai Patel International Airport, killing 260 persons.

The aircraft slammed into the BJ Medical College hostel complex in Meghaninagar, turning a lively student neighbourhood into a landscape of ruin and grief.

 

"The area now lies very silent, only a few birds chirp here," Sanjaybhai, a security guard deployed at the premises by authorities to prevent trespassing, told PTI.

Mahendrasingh Jadeja, a general store owner whose shop is just 50 metres from the point where the aircraft struck, described it as an unimaginable calamity. "In all my years, I have never seen anything like this."

Pointing to a tree behind his shop, the 60-year-old said the aircraft first struck there before crashing into the hostel building.

"It was a scorching summer afternoon. Not many people were outside. When I heard a loud crashing sound, I ran out of my shop. We were all terrified," he recalled.

"Even today, we instinctively look up whenever a plane passes overhead," he added.

Another local, Manubhai Rajput, who lives barely 200 metres from the site, said he witnessed the horror unfold on June 12.

"The plane was flying unusually low. Before I could understand what was happening, there was thick black smoke and a deafening crash," he said.

For over three decades, Rajput and his neighbours lived close to the airport without giving much thought to the aircraft overhead.

"We never looked up at the sky. But that day is etched in my mind. The plane hit a tree first, and then there was a loud sound," he said.

Rajput recalled how hundreds of locals rushed to the site even before police, fire services or the Army arrived.

Tinaben, another resident of Meghaninagar, said she never imagined something like this could happen in Ahmedabad.

"Despite being close to the airport, this area always felt safe," she said.

As an aircraft roared overhead during the conversation, Tinaben paused, looked up nervously and said, "It's still scary."

A senior official of Civil Hospital Ahmedabad, speaking on condition of anonymity, said the state government has yet to decide what to do with the damaged site.

Currently, investigations are going on and the site is strictly prohibited for people, he added.