Man runs over security guard with his SUV for objecting to his honking, held
New Delhi, Mar 5 (PTI): A 24-year-old SUV driver "intentionally" ran over a security guard posted at Delhi airport’s terminal-3 after he objected to his honking, an official said on Monday.
The accused, identified as Vijay alias Lale, was arrested under attempt to murder charges, he said.
The incident took place on Sunday morning when Rajiv Kumar, working as a security guard, came to Mahipalpur by a cab. He got from the vehicle and was crossing the road to reach his home when Vijay, driving Mahindra Thar, starting blowing his horn loudly from behind, a senior police officer said.
Upon objecting, the accused threatened Rajiv that if he crosses the road he would crush him with his SUV, police said.
According to the CCTV camera footage, which surfaced online, the Thar driver was seen running over Kumar, dressed in security guard’s uniform with a baton, twice publicly.
Kumar suffered multiple crushed and fracture injuries over legs and ankle.
"Lale, a resident of Rangpuri, was arrested and the SUV allegedly used in the crime was seized," Deputy Commissioner of Police (Southwest) Surendra Choudhary said in a statement.
An FIR was registered at Vasant Kunj South police station and an investigation was launched, said the DCP.
He said that the team examined footage from the crime scene and surrounding areas which helped them identify the offending vehicle's registration number. The footage showed the SUV hitting the victim, after which it fled from the spot.
They conducted an extensive search of CCTV footage at and around the vicinity of the scene of crime. The offending vehicle was identified through CCTV footage and the owner of the vehicle was traced.
"A notice was served under sections 133 of the Motor Vehicle Act to the owner of the vehicle. During investigation offender driver Lale (24) was arrested," he said, adding that further investigation is under progress.
A security guard was run over by a Thar SUV in Delhi’s Vasant Kunj area after he asked the driver not to honk. The guard suffered multiple fractures. The entire incident was caught on #CCTV , and police have arrested the driver pic.twitter.com/jeifJhg1UZ
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Mangaluru International Airport earns ACI Level 4 accreditation for customer experience
Mangaluru (Karnataka), Jul 26 (PTI): Mangaluru International Airport has earned the prestigious Level 4 accreditation in Airport Customer Experience from Airports Council International (ACI), positioning itself among a select group of global airports recognised for excellence in customer-centric service, officials said on Saturday.
The accreditation, awarded on July 16, 2025, is valid for one year and follows the airport’s attainment of Level 3 accreditation in February 2024, they said.
According to a statement from the airport spokesperson here, the ACI programme is the first global initiative dedicated to advancing customer experience management in the aviation sector.
According to ACI, Level 4 accreditation demonstrates a strong foundation of customer-focused practices and a readiness for the strategic, enterprise-wide transformation required to reach Level 5 — the highest level of the programme.
Over the past year, the airport has implemented several key initiatives including the launch of the Adani OneApp and Digi Yatra, deployment of AI-based surveillance systems, smart cleaning robots, improved flight information displays, and free Wi-Fi kiosks. These upgrades have not only enhanced operational efficiency but also improved the overall passenger experience, it stated.
The spokesperson for the airport said, “This Level 4 accreditation is a testament to our team’s dedication to providing a seamless and memorable journey for travellers. We remain committed to being a modern and efficient gateway for the region.”
The airport’s strategy, customer insights, digital innovation, and governance were among the factors evaluated for the accreditation.
