New Delhi, July 5: Commuters on the Violet Line of the Delhi Metro Rail Corp (DMRC) had a tough time reaching their destinations on Thursday when, forced by wind, a portion of the railing broke away and fell on tracks near Lajpat Nagar, obstructing the run of the trains.

The DMRC attributed the mishap to wind and rain that lashed the city briefly in the evening and resorted to run trains in short loops between Nehru Place and Escorts Mujeser (Faridabad), and between Central Secretariat and Kashmere Gate.

The railing portion fell on track at around 4 p.m. on the stretch between Jangpura station (underground) and Lajpat Nagar station (elevated).

"A portion of railing on the ramp (where train comes out from underground Jangpura Station towards Lajpat Nagar) fell on track that goes towards Faridabad around 4:05 p.m. due to wind/rain impact.

"As a result, the train approaching towards Lajpat Nagar was put on hold," the DMRC said in a statement.

Commuters stranded inside the train had to vacate and walk along the verge of the track to reach the Lajpat Nagar Station platform, where they had to opt for alternative mode of transport.

To remove the obstruction, the overhead electrification was turned off between Central Secretariat and Nehru Place, it said.

It was not before 5:45 p.m. that the movement of trains could begin on the single line running from Nehru Place to the Central Secretariat. 

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New Delhi (PTI): Approximately 13 lakh litres of packaged drinking water -- 'Rail Neer' -- are being supplied to train passengers across the railway network daily, the government informed the Lok Sabha in a written reply on Wednesday.

Apprising the Lower House about the Indian Railways' endeavour to provide safe and potable drinking water facilities at all stations, the government also provided zone-wise details of the water vending machines (WVMs) installed there.

"To ensure the quality of drinking water being made available at the railway stations, instructions exist for periodical checking and required corrective action to be taken.

"Regular inspection and maintenance of drinking water facilities is carried out and complaints are attended to promptly," Railway Minister Ashwini Vaishnaw said while responding to a question raised by BJP MP Anup Sanjay Dhotre seeking to know the supply of drinking water at railway stations across the country

"Complaints regarding deficiency in services, including water supply, are received through various channels such as public complaints, web portals, social media, etc. These complaints are received at various levels, including the Railway Board, zonal railways, division office, etc.," Vaishnaw said.

"The complaints so received are forwarded to the concerned wings of Railways and necessary action is taken to check and address them. As receipt of such complaints and action taken thereon is a continuous and dynamic process, a centralised compendium of these is not maintained," he added.

Providing zone-wise details of water vending machines, the minister said 954 such machines have been installed across railway stations.

"The Indian Railways also provides safe and affordable packaged drinking water bottles -- Rail Neer -- approved by the Bureau of Indian Standards (BIS) in trains and at stations," Vaishnaw said.

"Approximately, 13 lakh litres of Rail Neer are being supplied per day to the travelling passengers in trains and at stations across the Indian Railways network," he added.