Mangaluru International Airport receives ACI level two accreditation
Mangaluru, Dec 16: Mangaluru International Airport (MIA) has received the certificate of accreditation from the Airports Council International (ACI).
The accreditation is for level-2 of the airport customer experience accreditation programme. The certificate recognises the commitment of MIA to continue with its customer experience improvement, a release from the MIA here said Friday.
Issued on December 14, 2022, the accreditation is valid for one year.
The accreditation program aims to further strengthen the continued endeavour of this Gateway To Goodness' to enhance customer experience enhancement.
Participating airports undergo a comprehensive assessment and training that includes stakeholder and employee engagement and staff development. It is the only programme in the airport industry that provides a 360 view of customer experience management.
The latest accreditation from the ACI reaffirms commitment of MIA to ensure enhanced customer experience with various initiatives such as passenger engagement activities, digital solutions for interaction and grievance redressal.
This accreditation is a further reinforcement of the prestigious ACI Worlds Voice of the Customer Award that MIA received in February 2021, the release said.
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Birsa Munda's great-grandson, injured in road accident, dies of cardiovascular failure in Ranchi
Ranchi (PTI): Tribal icon Birsa Munda's great-grandson Mangal Munda, who was undergoing treatment at a hospital here after being injured in a road accident, died of "cardiovascular failure" on Friday, an official of the health facility said.
He was 45.
Mangal Munda breathed his last at 12.30 am at the state's apex health facility - Rajendra Institute of Medical Sciences.
Munda sustained severe head injuries after he fell from the roof of a passenger vehicle in Jharkhand's Khunti district on November 25.
"Birsa Munda's kin Mangal Munda died of cardiovascular failure around 12.30 am. He was on a ventilator after being critically injured. We tried our best to save him but failed," RIMS Medical Superintendent Dr Hiren Birua told PTI.
Prime Minister Narendra Modi's office, Union Health Minister JP Nadda and the Jharkhand Chief Minister's office were in touch with the RIMS authorities in connection with Munda's treatment.
