M'luru: Consumer Redressal Forum orders Apple to pay customer Rs 81,000 for giving defective iPhone
Mangaluru: The Dakshina Kannada Consumer Redressal Forum has ordered Apple to pay a compensation amount more than Rs 80,000 to a customer who had purchased an iPhone of the company, for delivering a defective product.
The customer Sampath Kumar, a resident of Bejai in the city, had purchased an expensive phone of the Apple brand from Reliance Digitals showroom. Within a short period, he noticed that display on the iPhone was damaged and took it to the dealer, who asked him to approach the service centre.
Accordingly, Kumar visited the ‘Maple X’ service centre of Apple in Balmatta, where the servicepersons quoted a large sum for the repair, saying the warranty period had lapsed. After a few days, the staff at the service centre returned the phone to the customer, claiming the defect could not be repaired.
Kumar is learned to have mailed Apple repeatedly on the matter, but received no response from them. In desperation, he filed a complaint with the Forum. During the hearing of the case, the representatives of Apple argued that the iPhone was more than a year old and could not be repaired.
The Forum, taking the arguments of the complainants and the respondents into consideration, has ordered Apple to recompense the complainant with an amount of Rs 81,800 for delivering him a defective product and also for the litigation costs.
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Belagavi youth’s murder case projected as road accident, cracked in Uttara Kannada; Three arrested
Karwar: Uttara Kannada police have cracked a murder case in which a Belagavi youth was killed and his body burnt inside a car to make it appear like a road accident.
Addressing a press meet in the city, Superintendent of Police Deepan M.N. said three accused from Old Hubballi have been arrested in connection with the case. The crime was a pre-planned act driven by personal enmity, he said.
The case came to light on April 8 morning when a car (KA-04/MJ-8996) was found completely burnt in a roadside ditch near Talekumbri bus stand in Yellapur. Only charred human remains were found inside the vehicle. Initially, it was suspected to be an accident caused by overspeeding, and a case was registered at Yellapur police station based on a complaint filed by the deceased’s father, Jagannath Dhapale.
However, the father later expressed suspicion that his son’s death was not accidental, prompting a detailed investigation.
Taking the matter seriously, two special teams were formed under the leadership of Yellapur Inspector Ramesh Hanapur. On analysing technical evidence and CCTV footage, police found that it was a planned murder.
The accused have been identified as Abdul Raheem Basheer Ahmed Mujawar (32), Maulasab Bavahan Wada (36) and Dadapeer alias Aftab Mehboob Saab Balasangi (22), all chicken traders from Old Hubballi.
Police have seized the car used in the crime along with two scooters. The accused have been remanded to judicial custody.
Investigations revealed that the accused killed Nitesh Dhapale due to personal enmity and later set the car on fire along with the body to project it as an accident.
SP Deepan M.N. appreciated the efforts of Inspector Ramesh Hanapur, PSIs Rajashekhar Vandali and Siddappa Gudi, and the entire team for solving the complex case.
