Assembly polls: Another election app released
Bengaluru: The Bruhat Bengaluru Mahanagara Palike on Tuesday released the BBMP-VTrack app — GPS-based real-time tracking system — that will track vehicles on election duty.
“The application can help Returning Officers and monitoring teams track vehicles used by the flying squad, expenditure officer, video surveillance team, static surveillance team, and sectoral officers by constituency. The idea is to reduce the response time if there is a complaint. The app gives details of the drivers, vehicle number and their contact number. An immediate SMS can be sent to the driver through the app,” said BBMP Commissioner N. Manjunath Prasad.
More than 650 vehicles on election duty have already been tracked through the app, he said. Additional details such as message log and history of route taken by a driver can be seen on the app.
Earlier in the month, the BBMP developed three other election-related apps — Election Quiz, Model Code of Conduct Reporting, and Election Officers Directory — which hardly saw users.
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Mangaluru International Airport earns ACI Level 4 accreditation for customer experience
Mangaluru (Karnataka), Jul 26 (PTI): Mangaluru International Airport has earned the prestigious Level 4 accreditation in Airport Customer Experience from Airports Council International (ACI), positioning itself among a select group of global airports recognised for excellence in customer-centric service, officials said on Saturday.
The accreditation, awarded on July 16, 2025, is valid for one year and follows the airport’s attainment of Level 3 accreditation in February 2024, they said.
According to a statement from the airport spokesperson here, the ACI programme is the first global initiative dedicated to advancing customer experience management in the aviation sector.
According to ACI, Level 4 accreditation demonstrates a strong foundation of customer-focused practices and a readiness for the strategic, enterprise-wide transformation required to reach Level 5 — the highest level of the programme.
Over the past year, the airport has implemented several key initiatives including the launch of the Adani OneApp and Digi Yatra, deployment of AI-based surveillance systems, smart cleaning robots, improved flight information displays, and free Wi-Fi kiosks. These upgrades have not only enhanced operational efficiency but also improved the overall passenger experience, it stated.
The spokesperson for the airport said, “This Level 4 accreditation is a testament to our team’s dedication to providing a seamless and memorable journey for travellers. We remain committed to being a modern and efficient gateway for the region.”
The airport’s strategy, customer insights, digital innovation, and governance were among the factors evaluated for the accreditation.
