Bengaluru (PTI): A Bengaluru couple was shocked when they noticed a snake in their Amazon package.

The snake, suspected to be a spectacled cobra, was stuck in the adhesive tape used for the packaging, said the couple, who had ordered an Xbox controller from the online retail giant.

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The couple, IT professionals from Sarjapur who wished not to be named, then made a video which went viral.

An Amazon India spokesperson said on Wednesday that the company is investigating the incident.

"The safety of our customers, employees and associates is a top priority for us. We work hard to provide customers with a trustworthy shopping experience and it's our commitment to go above and beyond to make things right for them. We take all customer complaints seriously and are investigating this incident," the spokesperson told PTI.

The couple said they had ordered an Xbox controller recently from Amazon and received a live snake in the package.

"The package was directly handed over to us by the delivery partner (not left outside). We live on Sarjapur road and captured the entire incident on camera, plus we have eye witnesses to the same," they claimed in a statement.

"The snake has been identified as a possible spectacled cobra (Naja Naja), a highly venomous snake species indigenous to Karnataka," they said.

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The snake was stuck to the adhesive tape and did not harm anyone in our household or apartment, the couple said.

They also said that they received a complete refund, but wondered "what did they get for risking their lives with a highly venomous snake."

"This is clearly a safety breach caused solely by Amazon's negligence and their poor transportation/warehousing hygiene and supervision," they alleged.

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Agra (UP) (PTI): Four people were arrested, after a prompt response by police following a social media alert, for allegedly sexually assaulting a woman and a girl inside a moving bus here, officials said on Tuesday.

According to an official police statement, at 12:27 am on April 27, information was received on the social media platform X about an incident of sexual assault on a bus travelling from Kanpur to Ahmedabad, which was approaching Namner crossing in Agra.

Acting under the direction of Police Commissioner Deepak Kumar, the Agra Police social media team immediately alerted the Rakabganj police station within minutes and coordinated with the victims to confirm the incident and obtain the exact location, it stated.

Police teams launched intensive checking at Namner crossing and intercepted the bus as it reached the spot. The four accused involved in the incident were apprehended on the spot, and legal action was initiated against them, the statement said.

The police said the swift response and coordination between the social media team and field units ensured timely action, bringing relief to the victims and other passengers, who expressed gratitude towards the police, it added.