Captain service launched in Karnataka Express train
Bengaluru, July 18 : The South Western Railway on Tuesday launched a Captain service in the Bengaluru-New Delhi Karnataka Express train to ensure comfortable journey to long-distance passengers, said an official.
"The senior-most train ticket examiner (TTE) will officiate as Captain of the train to look after passenger amenities and redress their grievances," said Bengaluru Divisional Railway Manager (DRM) R.S. Saxena while launching the service.
As a single point-man for about 2,000 passengers, the Captain will attend to complaints on cleanliness of coaches and toilets, water supply, functioning of fans, lights, charging points, air-conditioning and housekeeping.
"The Captain wears a red badge on his left hand to enable passengers identify and approach him for help during their 42-hour long journey. He will contact the staff concerned to address complaints on-board or at the next station," said Saxena.
The zonal railway will have a Captain in 76 express trains originating daily from Bengaluru to various destinations across the country.
"TTEs will look after the reserved coaches, while the Captain will supervise their working and attend to passengers in person or on mobile whose number will be messaged to them," said a statement from the divisional office.
Trains like Rajdhani Express, Duranto Express and Shatabdi Express, where train superintendents travel from end-to-end, will also have the senior-most nominated as Captain.
"We had introduced captains on a trial basis recently on Bengaluru-Kannur-Karwar express train and got favourable feedback on the service," added Saxena.
As one of the busiest railway stations, the Bengaluru city station daily handles about 210 trains, including about 109 to long-distances.
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Govt clerk found dead in Tehsildar's chamber in Belagavi
Belagavi (PTI): A 35-year-old Second Division Assistant was found dead inside the chamber of the Tahsildar's office in this district headquarters town on Tuesday, police said.
A detailed investigation will be carried out into the death of Rudranna, they said.
No death note has been recovered, police said.
"Today morning, our inspector received information that a person had hung himself in the chambers of the Tehsildar. We visited the spot. Upon preliminary examination of the body, it can be seen that he hung himself with a veil," a senior police officer said.
The reason for taking such an extreme step is yet to be ascertained, he said.
"We will take up a case based on the complaint by his family members and we have also called investigating officers, and the Forensic Science Laboratory team to the crime scene and they will do a detailed spot inspection. Based on the complaint, a detailed investigation will be carried out," he said.
Police are also scanning through footage from CCTVs installed on the premises as part of investigation to ascertain the sequence of events.
