Mercedes-Benz launches ‘Premiere Express Prime’ to get your car serviced within 3 hours or it’s free
Bengaluru: India’s largest luxury carmaker and Mercedes-Benz today launched one-of-its kind innovative service program ‘Premiere Express Prime’. This initiative aims at enhancing the customer’s ownership experience, thus making after-sales experience as a key differentiator in the luxury car segment.
"Premier Express Prime is an “efficiency focus” initiative from Mercedes-Benz, which enables complete servicing of a Mercedes-Benz in three hours. This innovative concept is made possible due to dedicated infrastructure within the service center comprising of dedicated bays, dedicated tools & equipment and dedicated special tools A dedicated team for ‘Premier Express Prime’ comprising of one Team Leader and two Certified Maintenance technicians’ makes the quick servicing turnaround possible. This service is now available in Bengaluru and will roll out soon in Delhi, Mumbai, Hyderabad and Ahmedabad. Premier Express Prime however, excludes major service and repairs, warranty repairs or service on specialty AMG vehicles" a press statement added.
Customers benefit by having their average service time for maintenance of vehicles reduced drastically. Further, there is reduced effort for the customer as they have to travel to the service center only once for the service of the vehicle.
Shekhar Bhide, Vice President, Customer Services and Corporate Affairs, Mercedes-Benz India commented, “The long term success of an automotive brand, especially in the luxury car segment in India, is decided on service excellence and hassle free ownership experience provided to the customer. Mercedes-Benz believes in winning customer loyalty through a delightful, exclusive and outstanding service experience. With the launch of ‘Premiere Express Prime’ we aim to reduce the turnaround time of servicing a car to 3 hours, thereby saving precious time of our customers who have a busy lifestyle. After-sales is a key element in our growth strategy in India and we are confident this initiative will help us build on the trust we have acquired from our customers over the decades. In the year 2020, “Efficiency focus” and “Retention offensive” are the key strategies for Customer Services”
Services covered under Premier Express Prime will be:
Service A type - Oil and oil filter check and replacement, Brake Fluid replacement, Dust Filter Replacement, Wheel rotation, Coolant Antifreeze mixture ratio check, Washing, Interior & Exterior Cleaning
Service B type - Oil and oil filter check and replacement, Brake Fluid replacement, Dust Filter Replacement, Wheel rotation, Coolant Antifreeze mixture ratio check, Washing, Interior & Exterior Cleaning, Fuel Filter check, Air Filter replacement, Diesel Fuel filter, Brake discs and Brake pads, Wheel Balancing
To know more on the Premier Express Prime, Visit or call Mercedes-Benz Sundaram Motors at +91-9148155175. Or email us at Panchajanya.c@sundarammotors.com
About Sundaram Motors
Sundaram Motors, a division of T V Sundram Iyengar & Sons Private Ltd, is an authorized dealer for Mercedes-Benz Passenger Cars in the states of Karnataka & Tamil Nadu, and has been in the automobile industry for over six decades. Sundaram Motors started its Mercedes-Benz dealership in Karnataka in the year 2001 and in Tamil Nadu in the year 2003 at Coimbatore. Today it has 9 state-of-the- art Mercedes-Benz facilities spread across both Karnataka and Tamil Nadu with the latest launch being the #9 Ambattur facility at Chennai in Oct 2019. They have sold more than 8500 cars and successfully conducted more than 1,15,000 services. Sundaram Motors is known for the solid and widely acclaimed lineage of trust, value and service. Sundaram Motors believes in total customer satisfaction and constantly strives to improve quality standards to achieve excellence.
Mercedes-Benz Sundaram Motors network - Bangalore, Chennai, Mangalore, Coimbatore, Madurai, Salem – Sales/Service | AMG Performance Center – Bangalore | Mercedes-Benz Certified – Karnataka & Tamil Nadu.
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South African police arrest suspect in mass shooting that killed 12, including 3 children
Johannesburg (AP): A 32-year-old suspect has been arrested in connection with a mass shooting which claimed the lives of 12 people including three children at an unlicensed pub earlier this month, South African police said on Monday.
The man is suspected of being one of the three people who opened fire on patrons in a pub at Saulsville township, west of South Africa's capital Pretoria, killing 12 people including three children aged 3, 12 and 16.
At least 13 people were also injured during the attack, whose motive remains unknown.
According to the police, the suspect was arrested on Sunday while traveling to Botlokwa in Limpopo province, more than 340 km from where the mass shooting took place on Dec 6.
An unlicensed firearm believed to have been used during the attack was recovered from the suspect's vehicle.
“The 32-year-old suspect was intercepted by Limpopo Tracking Team on the R101 Road in Westenburg precinct. During the arrest, the team recovered an unlicensed firearm, a hand gun, believed to have been used in the commission of the multiple murders. The firearm will be taken to the Forensic Science Laboratory for ballistic analysis,” police said in statement.
The suspect was arrested on the same day that another mass shooting at a pub took place in the Bekkersdal township, west of Johannesburg, in which nine people were killed and 10 wounded when unknown gunmen opened fire on patrons.
Police have since launched a search for the suspects.
South Africa has one of the highest homicide rates in the world and recorded more than 26,000 homicides in 2024 — an average of more than 70 a day. Firearms are by far the leading cause of death in homicides.
The country of 62 million people has relatively strict gun ownership laws, but many killings are committed with illegal guns, according to authorities.
According to police, mass shootings at unlicensed bars are becoming a serious problem. Police shut down more than 11,000 illegal taverns between April and September this year and arrested more than 18,000 people for involvement in illegal liquor sales.
