Musk's latest Twitter cuts: Outsourced content moderators
San Francisco (AP): Twitter's new owner Elon Musk is further gutting the teams that battle misinformation on the social media platform as outsourced moderators learned over the weekend they were out of a job.
Twitter and other big social media firms have relied heavily on contractors to track hate and enforce rules against harmful content.
But many of those content watchdogs have now headed out the door, first when Twitter fired much of its full-time workforce by email on Nov. 4 and now as it moves to eliminate an untold number of contract jobs.
Melissa Ingle, who worked at Twitter as a contractor for more than a year, was one of a number of contractors who said they were terminated Saturday. She said she's concerned that there's going to be an increase in abuse on Twitter with the number of workers leaving.
"I love the platform and I really enjoyed working at the company and trying to make it better. And I'm just really fearful of what's going to slip through the cracks," she said Sunday.
Ingle, a data scientist, said she worked on the data and monitoring arm of Twitter's civic integrity team. Her job involved writing algorithms to find political misinformation on the platform in countries such as the US, Brazil, Japan, Argentina and elsewhere.
Ingle said she was "pretty sure I was done for" when she couldn't access her work email Saturday. The notification from the contracting company she'd been hired by came two hours later.
"I'll just be putting my resumes out there and talking to people," she said. "I have two children. And I'm worried about being able to give them a nice Christmas, you know, and just mundane things like that, that are important. I just think it's particularly heartless to do this at this time."
Content-moderation expert Sarah Roberts, an associate professor at the University of California, Los Angeles who worked as a staff researcher at Twitter earlier this year, said she believes at least 3,000 contract workers were fired Saturday night.
Twitter hasn't said how many contract workers it cut. The company hasn't responded to media requests for information since Musk took over.
At Twitter's San Francisco headquarters and other offices, contract workers wore green badges while full-time workers wore blue badges. Contractors did a number of jobs to help keep Twitter running, including engineering and marketing, Roberts said. But it was the huge force of contracted moderators that was "mission critical" to the platform, said Roberts.
Cutting them will have a "tangible impact on the experience of the platform," she said.
Musk promised to loosen speech restrictions when he took over Twitter. But in the early days after Musk bought Twitter for
44 billion in late October and dismissed its board of directors and top executives, the billionaire Tesla CEO sought to assure civil rights groups and advertisers that the platform could continue tamping down hate and hate-fueled violence.
That message was reiterated by Twitter's then-head of content moderation, Yoel Roth, who tweeted that the Nov. 4 layoffs only affected "15% of our Trust & Safety organization (as opposed to approximately 50% cuts company-wide), with our front-line moderation staff experiencing the least impact."
Roth has since resigned from the company, joining an exodus of high-level leaders who were tasked with privacy protection, cybersecurity and complying with regulations.
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Delegation requests for Karnataka HC Bench in coastal districts, hands petition to Chief Justice
Udupi: A delegation of the High Court Bench Struggle Committee met and submitted a petition to the Karnataka High Court Chief Justice Vibhu Bakhru at the Circuit House urging the opening of a High Court Bench in the coastal belt as well as a Mobile High Court Bench in Mangaluru.
MLC and convener of the Committee Ivan D’Souza, who spoke to the Chief Justice on the occasion, explained that the people of the coastal belt find it difficult to travel to Bengaluru to fight a petition in the High Court. The problem only aggravated during monsoon. D’Souza added that there was a delay in clearing the cases of Udupi, Chikkamagaluru and Kodagu districts, which was causing further inconvenience to the people.
The MLC, who pointed out that Chief Minister Siddaramaiah had also shown his preference for establishing a High Court Bench in the coastal region, requested for an approval to establish a Mobile High Court Bench first.
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Responding to this request, Chief Justice Bakhru assured to take action on the request as soon as possible.
The delegation included Mangalore Bar Association President Raghavendra HV, Dakshina Kannada Principal Government Pleader MP Noronha, General Secretary Sridhar H, Udupi Bar Association President Reynold Praveen Kumar, General Secretary Chandrashekhar Shetty, Vice-president Devadas V Shettigar and Brahmavar Bar Association President Kadoor Praveen Shetty.
