Give total refund to anyone who wants to return their OLA EV: Kunal Kamra to Bhavish Agarwal
New Delhi, Oct 6: A war of words broke out between Ola founder Bhavish Agarwal and stand-up comedian Kunal Kamra on Sunday on social media platform X over the after sales and service quality of the company's electric scooters. It started when Kamra responded to a post on X by Agarwal, who posted a photo of Ola's gigafactory, by putting a picture of several Ola Electric scooters parked together seemingly waiting for servicing.
"Do Indian consumers have a voice? Do they deserve this? Two wheelers are many daily wage workers lifeline ...," Kamra wrote along with the photo. He tagged Union Road Transport and Highways minister Nitin Gadkari, asking: "Is this how Indians will get to using EV's?" The comedian also tagged the official handle of Department of Consumer Affairs, Government of India @jagograhakjago, seeking an answer saying "any word?" Kamra further wrote, "Anyone who has an issue with OLA electric leave your story below tagging all...". ‘Will Pay You More Than You Earned For This Paid Tweet’: Bhavish Aggarwal Slams Kunal Kamra After Comedian Criticises Handling of Ola Electric Scooters Outside Dealership Store.
To this Agarwal responded, "Since you care so much @kunalkamra88, come and help us out! I'll even pay more than you earned for this paid tweet or from your failed comedy career. Or else sit quiet and let us focus on fixing the issues for the real customers." He further said, "We're expanding service network fast and backlogs will be cleared soon."
To the "failed comedy career" remark by Agarwal, Kamra responded by posting a video clip of one of his shows with audience clapping and cheering and called the Ola Electric founder and CMD "arrogant and substandard". In response, Agarwal said,"Chot lagi? Dard hua? Aaja service center. Bahut kaam Hai. (Did it hurt. It's very less. Come to service center). I will pay better than your flop shows pay you."
Kamra then challenged Agarwal to "give a total refund to anyone who wants to return their OLA EV & who's purchased it in the last four months", saying he doesn't need his money but "people not being able to get to their workplace need your accountability". "Show your customers that you truly care," Kamra asserted. Agarwal hit back saying,"We have enough programs for our customers if they face service delays. If you were a genuine one, you would have known. Again, don't try and back out of this. Come and do some real work rather than armchair criticism." Ola CEO Bhavish Aggarwal Launches ‘Hyper Service’ for Customers With 1-Day Quick Service Guarantee, AI-Powered Maintenance and More.
Bhavish Aggarwal Responds to Kunal Kamra’s Post
Since you care so much @kunalkamra88, come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career.
— Bhavish Aggarwal (@bhash) October 6, 2024
Or else sit quiet and let us focus on fixing the issues for the real customers. We’re expanding service network fast and backlogs… https://t.co/ZQ4nmqjx5q
Kunal Kamra and Bhavish Aggarwal Engage in War of Words
So you can’t offer a 100 percent refund to people who have purchased your OLA in the last 4 months who are genuine customers…
— Kunal Kamra (@kunalkamra88) October 6, 2024
But you want to pay me who’s not a costumer.
let me give you other options.
Can you do 85 percent refund for 1/ 2 months?
Can you do 75 percent… https://t.co/iYyHFAOmz3
Instead can you give a total refund to anyone who wants to return their OLA EV & who’s purchased it in the last 4 months?
— Kunal Kamra (@kunalkamra88) October 6, 2024
I don’t need your money people not being able to get to their workplace need your accountability.
Show your customers that you truly care? https://t.co/tI2dwZT2n2
Come and Do Some Real Work
We have enough programs for our customers if they face service delays. If you were a genuine one, you would have known.
— Bhavish Aggarwal (@bhash) October 6, 2024
Again, don’t try and back out of this. Come and do some real work rather than armchair criticism. https://t.co/HFFKgsl7d9
Many Ola Electric consumers jumped into the spat and complained about the service quality of the company, asking Agarwal to address their issues.
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Indigo flights chaos: SCR to run special trains to clear passenger rush
Hyderabad (PTI): The South Central Railway on Saturday announced that it would run four special trains to manage the surge in passengers resulting from the large-scale cancellation of IndiGo flights here.
The move comes as flyers face significant disruption and long queues at the airport due to the cancellation.
A press release from the SCR said it is running the special trains to clear the extra rush of passengers to Chennai, Mumbai and Shalimar (Kolkata) from Hyderabad today.
Meanwhile, as many as 43 outbound Indigo flights were cancelled from here on Saturday, Rajiv Gandhi International Airport sources said.
Similarly, 26 incoming flights are also likely to be cancelled during the day, they said.
The flight cancellations drew ire from passengers, who thronged the IndiGo counters at the airport demanding to know the exact situation.
“This is utter nonsense! Digiyatra done, message received that departure has been rescheduled ahead of the scheduled departure and now upon arriving at Hyderabad airport coming to know at the security checkpoint that Indigo flight is cancelled,” Tarun Singha, former Ministry of Defence spokesperson said in a post on X.
“But the thing is if you don’t shout they do nothing. Example at Hyderabad Airport, there was no staff no flight information for an hour. Then a fellow passenger started shouting on mic and an Indigo staff appeared finally,” a netizen said in a post.
On Friday, when IndiGo cancelled over 1,000 flights from across airports, its CEO Pieter Elbers apologised in a video message for the major inconvenience caused to passengers due to the disruptions.
In the one-way video communication, Elbers also said that the airline was expecting fewer than 1,000 flights on Saturday.
