Ola founder Bhavish Agarwal, stand up comedian Kunal Kamra spar over service quality issues
New Delhi, Oct 6: A war of words broke out between Ola founder Bhavish Agarwal and stand-up comedian Kunal Kamra on Sunday on social media platform X over the after sales and service quality of the company's electric scooters. It started when Kamra responded to a post on X by Agarwal, who posted a photo of Ola's gigafactory, by putting a picture of several Ola Electric scooters parked together seemingly waiting for servicing.
"Do Indian consumers have a voice? Do they deserve this? Two wheelers are many daily wage workers lifeline ...," Kamra wrote along with the photo. He tagged Union Road Transport and Highways minister Nitin Gadkari, asking: "Is this how Indians will get to using EV's?" The comedian also tagged the official handle of Department of Consumer Affairs, Government of India @jagograhakjago, seeking an answer saying "any word?" Kamra further wrote, "Anyone who has an issue with OLA electric leave your story below tagging all...". ‘Will Pay You More Than You Earned For This Paid Tweet’: Bhavish Aggarwal Slams Kunal Kamra After Comedian Criticises Handling of Ola Electric Scooters Outside Dealership Store.
To this Agarwal responded, "Since you care so much @kunalkamra88, come and help us out! I'll even pay more than you earned for this paid tweet or from your failed comedy career. Or else sit quiet and let us focus on fixing the issues for the real customers." He further said, "We're expanding service network fast and backlogs will be cleared soon."
To the "failed comedy career" remark by Agarwal, Kamra responded by posting a video clip of one of his shows with audience clapping and cheering and called the Ola Electric founder and CMD "arrogant and substandard". In response, Agarwal said,"Chot lagi? Dard hua? Aaja service center. Bahut kaam Hai. (Did it hurt. It's very less. Come to service center). I will pay better than your flop shows pay you."
Kamra then challenged Agarwal to "give a total refund to anyone who wants to return their OLA EV & who's purchased it in the last four months", saying he doesn't need his money but "people not being able to get to their workplace need your accountability". "Show your customers that you truly care," Kamra asserted. Agarwal hit back saying,"We have enough programs for our customers if they face service delays. If you were a genuine one, you would have known. Again, don't try and back out of this. Come and do some real work rather than armchair criticism." Ola CEO Bhavish Aggarwal Launches ‘Hyper Service’ for Customers With 1-Day Quick Service Guarantee, AI-Powered Maintenance and More.
Bhavish Aggarwal Responds to Kunal Kamra’s Post
Since you care so much @kunalkamra88, come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career.
— Bhavish Aggarwal (@bhash) October 6, 2024
Or else sit quiet and let us focus on fixing the issues for the real customers. We’re expanding service network fast and backlogs… https://t.co/ZQ4nmqjx5q
Kunal Kamra and Bhavish Aggarwal Engage in War of Words
So you can’t offer a 100 percent refund to people who have purchased your OLA in the last 4 months who are genuine customers…
— Kunal Kamra (@kunalkamra88) October 6, 2024
But you want to pay me who’s not a costumer.
let me give you other options.
Can you do 85 percent refund for 1/ 2 months?
Can you do 75 percent… https://t.co/iYyHFAOmz3
Instead can you give a total refund to anyone who wants to return their OLA EV & who’s purchased it in the last 4 months?
— Kunal Kamra (@kunalkamra88) October 6, 2024
I don’t need your money people not being able to get to their workplace need your accountability.
Show your customers that you truly care? https://t.co/tI2dwZT2n2
Come and Do Some Real Work
We have enough programs for our customers if they face service delays. If you were a genuine one, you would have known.
— Bhavish Aggarwal (@bhash) October 6, 2024
Again, don’t try and back out of this. Come and do some real work rather than armchair criticism. https://t.co/HFFKgsl7d9
Many Ola Electric consumers jumped into the spat and complained about the service quality of the company, asking Agarwal to address their issues.
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FIR lodged against Saurabh Bharadwaj, 3 AAP MLAs for ruckus over bus marshal issue
New Delhi, Oct 6: Delhi Police on Sunday registered a case against AAP minister Saurabh Bharadwaj and three party MLAs for the ruckus at the Secretariat and Lt Governor's House over the issue of reinstatement of bus marshals.
According to the FIR registered based on a complaint by Leader of Opposition in the Delhi Assembly Vijender Gupta, the AAP MLAs have been charged under in Civil Lines police station under sections 351(2) (criminal intimidation), 126(2) (wrongful restraint), and other relevant provisions of the Bharatiya Nyaya Sanhita (BNS).
Delhi Police has not released any statement on the matter so far.
On Saturday, Bharadwaj and other AAP leaders were seen laying at the feet of Gupta, requesting him to accompany them to LG VK Saxena's House to get his approval on the cabinet note on bus marshals.
Gupta has alleged that AAP MLAs Saurabh Bhardwaj, Kuldeep Kumar, Jarnail Singh and Rohit Mahroliya indulged in indecent behaviour that led to a scuffle.
He said this happened after the BJP MLAs submitted a memorandum on the marshals' issue to Delhi Chief Minister Atishi.
When they were leaving the meeting, AAP MLAs present at the Secretariat complex misbehaved and engaged in a scuffle, Gupta said.
On Saturday, AAP and BJP MLAs levelled allegations against each other on the issue of reinstating bus marshals.
Over 10,000 civil defence volunteers deployed as marshals in public transport buses were removed last year after an objection was raised by the directorate of civil defence that they were meant for disaster management duties.
While Delhi Chief Minister Atishi, accompanied by BJP MLAs, met LG VK Saxena and submitted a cabinet note to reinstate the bus marshals, it turned out to be a brief moment of thaw as AAP leaders soon accused the BJP of "betrayal" on the issue.
In a dramatic sequence of events, Delhi minister Saurabh Bharadwaj laid at BJP MLA Vijender Gupta's feet, requesting him to accompany AAP leaders to the LG's residence to seek Saxena's approval on the reinstatement of the bus marshals, while the chief minister left her car and sat in the BJP leader's car.
After meeting the LG, Atishi lashed out at the BJP, saying the party has "betrayed" the bus marshals.
"Firstly, the BJP MLAs were not ready to come to meet the LG, but we managed to get them with us somehow. But even after coming here, they have not asked the LG to sign the cabinet note even a single time," she said.
This is a complete betrayal by the BJP, and now the onus is on them to reinstate the bus marshals, Atishi added.
