Zepto faces backlash over Rs 131 pricetag for coriander leaves; says issue resolved
New Delhi, Jul 10: Zepto faced social media ire after a user called out the quick commerce platform for listing coriander at an exorbitant price of Rs 131 for 100 grams.
Zepto said the system glitch had "caused significant pricing disparities" across the platform and assured that the issue has been resolved. The company said its platform is now reflecting accurate prices.
Zepto drew flak when a user from Gurugram found that 100 grams of coriander leaves were listed at Rs 131 on Zepto, and called out the brand for overpricing Dhaniya, in a post, along with a screenshot, on X.
Several netizens expressed outrage and shock, while some highlighted how the exorbitant prices on the platform sharply contrasted with roadside vegetable vendors bundling free coriander alongside veggies to woo buyers.
"Maybe it is grown on moon soil?" wondered a netizen on X.
In its response, Zepto said that the system glitch had led to the pricing disparities and that the company is committed to addressing customer concerns promptly and transparently.
"Yesterday, a system glitch caused significant pricing disparities across our platform, leading to some unusual price tags for various products, including coriander. While some items were priced three times lower, others saw a substantial hike," Zepto said, adding that the issue has been fixed.
"We are pleased to inform our customers that the issue has been resolved, and accurate prices are now back on track," Zepto said.
It, however, said that Zepto prices might not always match those of peers and that the company prioritises quality above all else.
"At Zepto, we are dedicated to delivering the finest quality while striving to offer the best prices. Quality is never compromised, and we are committed to ensuring our customers receive only the best produce," the company asserted.
Dhaniya 100 gm costs you Rs 131 on Zepto 🙏🥲 pic.twitter.com/u1La4duidU
— Harsh Upadhyay (@upadhyay_harsh1) July 8, 2024
‘Grown in moon soil’: #Gurugram man’s post on #Zepto listing 100 gram dhaniya for Rs 131 sparks chatter#viral https://t.co/4u8jQTGR7O
— Express Trending 😷 (@ietrending) July 10, 2024
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Indigo flights chaos: SCR to run special trains to clear passenger rush
Hyderabad (PTI): The South Central Railway on Saturday announced that it would run four special trains to manage the surge in passengers resulting from the large-scale cancellation of IndiGo flights here.
The move comes as flyers face significant disruption and long queues at the airport due to the cancellation.
A press release from the SCR said it is running the special trains to clear the extra rush of passengers to Chennai, Mumbai and Shalimar (Kolkata) from Hyderabad today.
Meanwhile, as many as 43 outbound Indigo flights were cancelled from here on Saturday, Rajiv Gandhi International Airport sources said.
ALSO READ: IndiGo cancels over 200 flights from Delhi, Mumbai on Saturday
Similarly, 26 incoming flights are also likely to be cancelled during the day, they said.
The flight cancellations drew ire from passengers, who thronged the IndiGo counters at the airport demanding to know the exact situation.
“This is utter nonsense! Digiyatra done, message received that departure has been rescheduled ahead of the scheduled departure and now upon arriving at Hyderabad airport coming to know at the security checkpoint that Indigo flight is cancelled,” Tarun Singha, former Ministry of Defence spokesperson said in a post on X.
“But the thing is if you don’t shout they do nothing. Example at Hyderabad Airport, there was no staff no flight information for an hour. Then a fellow passenger started shouting on mic and an Indigo staff appeared finally,” a netizen said in a post.
On Friday, when IndiGo cancelled over 1,000 flights from across airports, its CEO Pieter Elbers apologised in a video message for the major inconvenience caused to passengers due to the disruptions.
In the one-way video communication, Elbers also said that the airline was expecting fewer than 1,000 flights on Saturday.
