WhatsApp Business app has over 3mn users: Facebook
San Francisco, April 26 : Over 3 million people are actively using WhatsApp Business app, says Facebook CEO Mark Zuckerberg.
He said this during the social media giant's Q1 2018 earnings call, the VentureBeat reported late on Wednesday.
WhatsApp Business, a standalone app separate from the other version of WhatsApp used by 1.5 billion people, was launched in January for Android users in six countries including India, Indonesia, Italy, Mexico, Britain and the US.
WhatsApp Business competes with services like Apple's Business Chat and RCS messaging for Android and Facebook's own Messenger Platform, chat apps all built around connecting businesses with customers.
While WhatsApp Business is still being rolled out, conversational commerce through things like payments on Messenger will also be important to the social media giant, the report said.
"Over the next five years we're focused on building out the business ecosystems around our apps like Instagram, WhatsApp and Messenger," Zuckerberg said.
"I think what you're going to start to see are people interacting with Pages that you follow, Pages on Facebook or Instagram.
"You see content from that Page, and you can click through to a message thread, and then you can either get customer support or complete a transaction or do a follow-on transaction, and that will be very valuable for businesses so we view the payment in that context, not as the goal but as something that's helping the business and the person succeed at having a transaction or doing what they're trying to do," Zuckerberg noted.
WhatsApp Business, available on Google Play Store, makes it easier for companies to connect with customers, and more convenient for its users to chat with businesses that matter to them.
The new app, which is yet to come on Apple App Store in India, asks for a separate phone number from the one users have for their individual WhatsApp account.
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Kharge rules out Chief Minister change in Karnataka 'for now'
Kalaburgai (Karnataka) (PTI): AICC President Mallikarjun Kharge on Thursday said there was no Chief Minister change in Karnataka "for now" and that the leadership issue in the state will be resolved soon.
The Congress chief's statement comes amid speculations within the party and political circles about a possible decision on leadership change and cabinet reshuffle after May 4, once the results for assembly elections in four states and one union territory, along with bypolls to two assembly segments in Karnataka, are announced.
Supporters of Deputy Chief Minister DK Shivakumar have been insisting on his elevation in lines with a rumoured power-sharing agreement with CM Siddaramaiah when the party won the 2023 Assembly polls.
"You (media), he (Parameshwara) and people at the top say that it is better if I become (the chief minister). But, more than fate, as per my ideology and as per my service to the party so far, Sonia Gandhi takes decisions regarding me," he said in response to a question about Home Minister G Parameshwara's statement about Kharge becoming the CM.
Speaking to reporters here, he said, "But, that question does not arise now. There is already a Chief Minister here. If Sonia Gandhi, Rahul Gandhi and I, together, have to take any decision in the direction of a change, it will take some time. Let's wait and see."
Amid speculations about the leadership change in Karnataka, Parameshwara said on Wednesday that everyone in the ruling Congress party will welcome, if Kharge, a senior politician with a lot of experience, becomes the chief minister.
The leadership tussle within the ruling party has intensified amid speculation about a possible change of chief minister after the Congress government completed the halfway mark of its five-year term on November 20, 2025. The speculation has been fuelled by the reported "power-sharing" arrangement between Siddaramaiah and Shivakumar at the time of government formation in 2023.
To a question on JD(S) leader and Union Minister H D Kumaraswamy's statement that about 40 Congress MLAs having booked tickets to Delhi next month, amid the leadership tussle in the Congress, Kharge said, "I don't know, ask him for details."
