7 in 10 struggle to book Tatkal tickets online, survey reveals
New Delhi: Despite the Indian Railways' push for digital services, a recent survey has revealed that a notable chunk of passengers continue to face significant hurdles while booking tickets under the Tatkal system.
According to a nationwide survey conducted by citizen engagement platform LocalCircles, as cited by Deccan Herald on Sunday, seven out of ten people reported difficulty in booking Tatkal tickets online in the last twelve months, with many saying that tickets became unavailable within a minute of the booking window opening, leaving them waitlisted.
The survey sheds light on growing public dissatisfaction with the Tatkal system, which is designed to help passengers book tickets for trains departing the next day. Only four in ten train travellers believed that the regular online booking process was the most effective way to secure a Tatkal ticket, while a notable number reported failed attempts even when booking promptly.
Interestingly, at least three in ten surveyed mentioned they felt their best chance at securing a Tatkal ticket was through a travel agent. “This is an indicator that even in this digital age, people believe they must go through a travel agent to secure a Tatkal booking because of either the system deficiencies or unknown forces at the ticketing backend that such agents can access,” said the survey report.
LocalCircles said it conducted the survey to find out the experiences of people booking Tatkal tickets, garnering over 55,000 responses from train travellers across more than 396 districts nationwide. Of the respondents, 63% were men and 37% were women.
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Man killed in flat ceiling plaster crash, wife and son hurt
Thane (PTI): A 45-year-old man was killed, and his wife and son were injured when a portion of plaster from the ceiling collapsed in their flat in a seven-storey building in Thane on Saturday, officials said.
Chief of the Regional Disaster Management Cell, Yasin Tadvi, said the 16-year-old building is not listed in the "dangerous" category.
"The incident occurred in Karumdev Society at about 3 am. The plaster of the hall in a flat on the terrace floor suddenly fell while the occupants were asleep", he said.
Of the four people who were inside the room, two suffered minor injuries and were discharged after primary treatment, Tadvi stated.
The injured persons were identified as Arpita More (42), who suffered minor head injuries, and her son Arush More (16), who sustained injuries to both legs.
Manoj More (45), who sustained chest injuries, died during treatment at a private hospital.
