Chandigarh: Big Bazaar asked to pay Rs 23,000 for charging for carry bags
Chandigarh: Chandigarh consumer forum has directed Big Bazaar store at Industrial Area, Phase 1, to pay Rs 23,000 in two separate cases for charging Rs 18 from two customers for a carry bag. The store has to pay Rs 1500 each to the two complainants and deposit Rs 20,000 in the “Consumer Legal Aid Account”.
The complaint comes after Panchkula resident Baldev Raj said that he purchased certain items from the store on March 20, 2019. At the check-out counter, the cashier told Raj that he will be charged Rs 18 for a cloth bag in order to carry the purchased items.
In a similar complaint, another Panchkula resident, Santosh Kumari, said that she was also charged Rs 18 for a carry bag.
In its reply, Big Bazaar said that the amount had been rightly charged as the same was displayed in the store. It added that the consumer had given their consent for the cloth bag, after which the cashier added the extra amount.
However, the complainants alleged that it was not mentioned anywhere in the store that extra charges will be applicable for a carry bag. Thus, they filed a formal complaint at the Consumer Forum on April 4, 2019.
After hearing the arguments, the forum said, “…it would have been very odd and inconvenient for the complainant to carry the new articles in hand throughout, without a carry bag. In this backdrop, charges of such things (cloth bags) cannot be separately foisted upon the consumers and would amount to overcharging….”
“…the Complainant and other gullible consumers like him has certainly been taken for a ride by the opposite party. Undoubtedly, the opposite party (Big Bazaar) has several stores across the country and made a lot of money. Thus, the act of the opposite party, by forcing the gullible consumers to pay additionally for the carry bags, surely and certainly amounts to deficiency in service and its indulgence into unfair trade practice…”, the forum’s judgement added.
Courtesy: indianexpress.com
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4 workers die after being buried under coal slurry in Jharkhand's Dhanbad
Dhanbad (Jharkhand) (PTI): At least four workers died after being buried under coal slurry in Jharkhand's Dhanbad district on Saturday, a police official said.
The incident took place at Moonidih coal washery in the command area of Bharat Coking Coal Limited (BCCL).
"Bodies of all four workers were dug out of debris during a rescue operation," Putki police station in-charge Waqar Hussain told PTI.
The incident took place when coal slurry was being loaded into trucks by workers, during which a large chunk of slurry fell and trapped several workers underneath, officials said.
The deceased have been identified as Manik Bauri, Dinesh Bauri, Deepak Bauri, and Hemlal Gope.
Meanwhile, the family members of the deceased and local villagers placed the bodies in front of the washery gate and began a protest.
They demanded compensation, jobs for dependents and action against those responsible for the incident.
Police and administration officials are trying to pacify the protesters, an official said.
