Chandigarh: Big Bazaar asked to pay Rs 23,000 for charging for carry bags
Chandigarh: Chandigarh consumer forum has directed Big Bazaar store at Industrial Area, Phase 1, to pay Rs 23,000 in two separate cases for charging Rs 18 from two customers for a carry bag. The store has to pay Rs 1500 each to the two complainants and deposit Rs 20,000 in the “Consumer Legal Aid Account”.
The complaint comes after Panchkula resident Baldev Raj said that he purchased certain items from the store on March 20, 2019. At the check-out counter, the cashier told Raj that he will be charged Rs 18 for a cloth bag in order to carry the purchased items.
In a similar complaint, another Panchkula resident, Santosh Kumari, said that she was also charged Rs 18 for a carry bag.
In its reply, Big Bazaar said that the amount had been rightly charged as the same was displayed in the store. It added that the consumer had given their consent for the cloth bag, after which the cashier added the extra amount.
However, the complainants alleged that it was not mentioned anywhere in the store that extra charges will be applicable for a carry bag. Thus, they filed a formal complaint at the Consumer Forum on April 4, 2019.
After hearing the arguments, the forum said, “…it would have been very odd and inconvenient for the complainant to carry the new articles in hand throughout, without a carry bag. In this backdrop, charges of such things (cloth bags) cannot be separately foisted upon the consumers and would amount to overcharging….”
“…the Complainant and other gullible consumers like him has certainly been taken for a ride by the opposite party. Undoubtedly, the opposite party (Big Bazaar) has several stores across the country and made a lot of money. Thus, the act of the opposite party, by forcing the gullible consumers to pay additionally for the carry bags, surely and certainly amounts to deficiency in service and its indulgence into unfair trade practice…”, the forum’s judgement added.
Courtesy: indianexpress.com
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No exit polls from 7 am of April 9 till 6.30 pm of April 29: EC
New Delhi (PTI): Exit polls can neither be held nor disseminated from 7 am of April 9 till 6.30 pm of April 29 for the five assembly elections taking place this month, the Election Commission has said.
It has also cautioned that conducting or broadcasting exit polls in the period is violative of section 126A of the Representation of the People Act, 1951 and is "punishable with imprisonment up to a period of two years, or with fine or both".
While Kerala, Assam and Puducherry going for assembly polls on April 9, the electoral exercise will be held in Tamil Nadu on April 23.
In West Bengal, state polls will be held on April 23 and 29.
While the 48 hour 'silence period' in Kerala and Puducherry will commence at 6 pm on Tuesday, it will kick in at 5 pm in Assam.
Silence period means end of campaigning 48 hours ahead of the end of voting hour in a particular constituency or the entire state.
Except door-to-door campaigning by a limited number of party workers or candidate, no other form of campaigning is allowed. But in a digital age, it is difficult to enforce.
Usually voting is held from 7 am to 6 pm. But the timing varies due to terrain and security situation.
