Delhi Metro to conduct feedback survey from Jul 15
New Delhi (PTI): Delhi Metro will conduct its tenth customer satisfaction survey starting Monday to collect feedback from the commuters on its services and various facilities at metro stations, according to an official statement.
In the month-long online survey from July 15 to August 14, detailed feedback will be obtained from participating commuters on individual topics with a comprehensive questionnaire, the Delhi Metro Rail Corporation (DMRC) said in a statement on Sunday.
The survey will also seek suggestions for improvements if any, it added.
Commuters who wish to participate in the survey can visit DMRC's official website www.delhimetrorail.com and submit their inputs by clicking on the links mentioned on the home page.
The survey, which is available in both English and Hindi, includes seven topics on which the feedback is sought, the statement said.
The commuters will be able to give their feedback on important aspects of metro functioning such as availability and accessibility, facilities offered to customers, information, quality of services, customer services, facilities outside metro stations, security, and comfort, among others.
The DMRC said it is conducting the survey to find out what passengers think of the services being provided to them.
The results of the survey will be helpful in assessing and making necessary improvements in various components of the metro facilities and services, the corporation added.
Let the Truth be known. If you read VB and like VB, please be a VB Supporter and Help us deliver the Truth to one and all.
4 workers die after being buried under coal slurry in Jharkhand's Dhanbad
Dhanbad (Jharkhand) (PTI): At least four workers died after being buried under coal slurry in Jharkhand's Dhanbad district on Saturday, a police official said.
The incident took place at Moonidih coal washery in the command area of Bharat Coking Coal Limited (BCCL).
"Bodies of all four workers were dug out of debris during a rescue operation," Putki police station in-charge Waqar Hussain told PTI.
The incident took place when coal slurry was being loaded into trucks by workers, during which a large chunk of slurry fell and trapped several workers underneath, officials said.
The deceased have been identified as Manik Bauri, Dinesh Bauri, Deepak Bauri, and Hemlal Gope.
Meanwhile, the family members of the deceased and local villagers placed the bodies in front of the washery gate and began a protest.
They demanded compensation, jobs for dependents and action against those responsible for the incident.
Police and administration officials are trying to pacify the protesters, an official said.
