New Delhi : External Affairs Minister Sushma Swaraj on Tuesday said she is listening to “only harsh language” these days after an Indian vented her anger on social media over being stranded at Bali airport in Indonesia.

Swaraj’s remarks came against the backdrop of being viciously trolled on social media for days over the controversy surrounding the issuance of passport to an interfaith couple in Lucknow.

The Indian passenger got stranded at Bali airport after she left her passport on board the plane and was stopped at the immigration by Indonesian officials.

She asked Swaraj for help on Twitter to which the minister responded positively and promised all assistance.

However, not satisfied with the help she got from the Embassy officials to facilitate her return to India, she tweeted, “@SushmaSwaraj Please tell me what actions have been taken for which the whole issue has been delayed for more than 24 hours? Only beating around the bush for nothing. I’m stranded here.”

Swaraj in her reply, tweeted, “Beta -- I understand your anger. We are making all out efforts. Our Consul General and Ambassador had taken up this matter. Now we have spoken to the Foreign Minister of Indonesia. Even now our Deputy Chief of Mission is in the Foreign Ministry to resolve this.”

A Twitter user, taking strong objection to the stranded passenger’s complain, asked why she was using harsh language against Swaraj.

To this, the minister replied, “Don’t feel bad. EAM is listening to only harsh language these days.”

Swaraj was targeted by the trolls following the transfer of Passport Seva Kendra official in Lucknow, Vikas Mishra, for allegedly humiliating the interfaith couple.

Mishra was transferred from Lucknow to Gorakhpur after the couple alleged that he humiliated them when they went to the office with their passport applications.

 

 courtesy : hindustantimes.com

 

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New Delhi (PTI): Approximately 13 lakh litres of packaged drinking water -- 'Rail Neer' -- are being supplied to train passengers across the railway network daily, the government informed the Lok Sabha in a written reply on Wednesday.

Apprising the Lower House about the Indian Railways' endeavour to provide safe and potable drinking water facilities at all stations, the government also provided zone-wise details of the water vending machines (WVMs) installed there.

"To ensure the quality of drinking water being made available at the railway stations, instructions exist for periodical checking and required corrective action to be taken.

"Regular inspection and maintenance of drinking water facilities is carried out and complaints are attended to promptly," Railway Minister Ashwini Vaishnaw said while responding to a question raised by BJP MP Anup Sanjay Dhotre seeking to know the supply of drinking water at railway stations across the country

"Complaints regarding deficiency in services, including water supply, are received through various channels such as public complaints, web portals, social media, etc. These complaints are received at various levels, including the Railway Board, zonal railways, division office, etc.," Vaishnaw said.

"The complaints so received are forwarded to the concerned wings of Railways and necessary action is taken to check and address them. As receipt of such complaints and action taken thereon is a continuous and dynamic process, a centralised compendium of these is not maintained," he added.

Providing zone-wise details of water vending machines, the minister said 954 such machines have been installed across railway stations.

"The Indian Railways also provides safe and affordable packaged drinking water bottles -- Rail Neer -- approved by the Bureau of Indian Standards (BIS) in trains and at stations," Vaishnaw said.

"Approximately, 13 lakh litres of Rail Neer are being supplied per day to the travelling passengers in trains and at stations across the Indian Railways network," he added.