New Delhi/Mumbai (PTI): The country's largest airline IndiGo on Sunday cancelled over 650 flights while the disrupted operations were slowly stabilising as the number of cancellations reduced and more than Rs 610 crore worth ticket refunds were processed for the affected passengers.

While IndiGo will carry out a "root cause analysis" into flight disruptions that continued for the sixth consecutive day, Minister of State for Civil Aviation Murlidhar Mohol said passengers have endured mental harassment and distress due to the operational crisis and assured that steps are being taken to ensure accountability is fixed.

The board of IndiGo's parent InterGlobe Aviation has set up a Crisis Management Group (CMG), which is meeting regularly to monitor the situation, an announcement said on Sunday.

The airline expects operations to stabilise by December 10.

The civil aviation ministry, which has taken various measures, including capping airfares and directing IndiGo to expedite ticket refund process, on Sunday said air travel operations across the country are stabilising at a fast pace.

The civil aviation ministry, which has taken various measures, including capping airfares and directing IndiGo to expedite ticket refund process, on Sunday said air travel operations across the country are stabilising at a fast pace.

IndiGo's flight operations have increased from 706 on Friday to 1,565 on Saturday and are likely to reach up to 1,650 by the end of Sunday, the ministry said.

The ministry also said IndiGo has processed Rs 610 crore refunds and delivered 3,000 pieces of baggage to passengers across the country as of Saturday.

IndiGo said it will be operating 1,650 flights of its 2,300 daily domestic and international flights on Sunday, and 650 remain cancelled for the day.

At the Delhi airport, at least 118 flights were cancelled on Sunday, while the number was 121 at Mumbai airport, officials said.

In a video message to the staff, IndiGo CEO Pieter Elbers said, "step by step, we are getting back" and that the airline's on time performance (OTP) is expected to be 75 per cent.

The OTP, an indicator of punctuality, was 20.7 per cent on Saturday, as per the latest official data.

A senior airline official on Sunday told PTI that it will do a "root cause analysis" and asserted that the carrier has adequate number of pilots and there is no deficiency.

"Our pilot numbers are fine while we may not be having the luxury of a buffer," the official told PTI.

He also said there has been no hiring freeze amid concerns being raised in certain quarters that lean-operating model might have led to the current situation.

Lack of proper crew planning while implementing the new flight duty norms is being cited as a key reason for the significant operational disruptions.

According to the ministry, all other domestic airlines are operating smoothly and at full capacity, while IndiGo's performance has shown steady improvement on Sunday, with flight schedules moving back towards normal levels.

A statement issued by IndiGo said its Board of Directors is doing everything possible to take care of the challenges faced by its customers and ensure refunds to passengers.

IndiGo's parent InterGlobe Aviation is a listed company.

Meanwhile, a Parliamentary panel is also likely to summon top airline executives and aviation regulator DGCA officials over the significant disruptions.

Opposition party Congress also took a swipe at the government in relation to the flight disruptions.

Against the backdrop of the introduction of airfare caps, Congress leader P Chidambaram on Sunday said the Ministry of Civil Aviation has finally woken up and said such price containment should remain in force till a duopoly in the airline sector exists.

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Lahore (PTI): Pakistan's Punjab Police on Friday registered a case against unidentified gunmen for opening fire on Lashkar-e-Taiba (LeT) co-founder Amir Hamza, who suffered bullet injuries in the attack in Lahore.

On Thursday, two unidentified gunmen riding on a bike opened fire on the vehicle of the private TV channel 24NewsHD TV, owned by Interior Minister Mohsin Naqvi, on Peco Road in Lahore near the TV channel's office.

In the attack, Hamza suffered bullet injuries.

"The FIR has been registered against unidentified gunmen, but it is sealed forthwith," a senior police officer told PTI.

He said the intelligence agencies have taken over this case from the police, and they are currently investigating the matter.

The channel's religious programme host Justice (retd.) Nazir Ahmed Ghazi and Hamza were in the vehicle when it was attacked. Hamza was shifted to a hospital for treatment.

Punjab police on Friday said that "upon receiving information about the incident, the SSP Operations immediately reached the scene and a high alert was imposed in the area. SSP Operations Tauqeer Naeem also met the affected individuals. Thankfully, all present in the vehicle remained safe during the firing."

It further said senior police officers of the Township and Chung, along with a heavy police contingent, were present at the scene.

"Police collected evidence from the site and initiated an investigation. Efforts to arrest the suspects are underway using CCTV footage and geo-fencing techniques. Search and sweep operations are being conducted at various locations, with scrutiny of suspicious individuals ongoing," police said.

It added that those involved in the incident will be traced and arrested soon.

The police sources said that Hamza has been shifted to his residence in Jauhar Town, Lahore, where police and agency personnel met him.

The leadership of the Pakistan Markazi Muslim League (PMML), a political front of Mumbai attack mastermind Hafiz Saeed's banned Jamat-ud-Dawah (JuD), including Hafiz Saeed's son Hafiz Talha Saeed, also called on him.

TV host retired Justice Ghazi, who remained unhurt in the attack, remained a legal counsel for Hafiz Saeed, they said.

The PMML has strongly condemned the attack on Hamza and demanded that those involved in the incident be arrested immediately.

Hamza is regarded as LeT's second most important leader after its chief Hafiz Saeed, who has been in Lahore's Kot Lakhpat Jail since 2019 after getting convicted for several years in terror financing cases. 

Hamza has been designated as a terrorist by the US. In the past, he served as the head of LeT's "special campaigns" department.

In 2018, Hamza formed a fundraising group for the LeT following a ban on the JuD and Falah-e-Insaniat Foundation by the Pakistani government.