IndiGo cancels over 650 flights on Sun; ops slowly stabilise
New Delhi/Mumbai (PTI): The country's largest airline IndiGo on Sunday cancelled over 650 flights while the disrupted operations were slowly stabilising as the number of cancellations reduced and more than Rs 610 crore worth ticket refunds were processed for the affected passengers.
While IndiGo will carry out a "root cause analysis" into flight disruptions that continued for the sixth consecutive day, Minister of State for Civil Aviation Murlidhar Mohol said passengers have endured mental harassment and distress due to the operational crisis and assured that steps are being taken to ensure accountability is fixed.
The board of IndiGo's parent InterGlobe Aviation has set up a Crisis Management Group (CMG), which is meeting regularly to monitor the situation, an announcement said on Sunday.
The airline expects operations to stabilise by December 10.
The civil aviation ministry, which has taken various measures, including capping airfares and directing IndiGo to expedite ticket refund process, on Sunday said air travel operations across the country are stabilising at a fast pace.
The civil aviation ministry, which has taken various measures, including capping airfares and directing IndiGo to expedite ticket refund process, on Sunday said air travel operations across the country are stabilising at a fast pace.
IndiGo's flight operations have increased from 706 on Friday to 1,565 on Saturday and are likely to reach up to 1,650 by the end of Sunday, the ministry said.
The ministry also said IndiGo has processed Rs 610 crore refunds and delivered 3,000 pieces of baggage to passengers across the country as of Saturday.
IndiGo said it will be operating 1,650 flights of its 2,300 daily domestic and international flights on Sunday, and 650 remain cancelled for the day.
At the Delhi airport, at least 118 flights were cancelled on Sunday, while the number was 121 at Mumbai airport, officials said.
In a video message to the staff, IndiGo CEO Pieter Elbers said, "step by step, we are getting back" and that the airline's on time performance (OTP) is expected to be 75 per cent.
The OTP, an indicator of punctuality, was 20.7 per cent on Saturday, as per the latest official data.
A senior airline official on Sunday told PTI that it will do a "root cause analysis" and asserted that the carrier has adequate number of pilots and there is no deficiency.
"Our pilot numbers are fine while we may not be having the luxury of a buffer," the official told PTI.
He also said there has been no hiring freeze amid concerns being raised in certain quarters that lean-operating model might have led to the current situation.
Lack of proper crew planning while implementing the new flight duty norms is being cited as a key reason for the significant operational disruptions.
According to the ministry, all other domestic airlines are operating smoothly and at full capacity, while IndiGo's performance has shown steady improvement on Sunday, with flight schedules moving back towards normal levels.
A statement issued by IndiGo said its Board of Directors is doing everything possible to take care of the challenges faced by its customers and ensure refunds to passengers.
IndiGo's parent InterGlobe Aviation is a listed company.
Meanwhile, a Parliamentary panel is also likely to summon top airline executives and aviation regulator DGCA officials over the significant disruptions.
Opposition party Congress also took a swipe at the government in relation to the flight disruptions.
Against the backdrop of the introduction of airfare caps, Congress leader P Chidambaram on Sunday said the Ministry of Civil Aviation has finally woken up and said such price containment should remain in force till a duopoly in the airline sector exists.
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Indian mobile hospital treats over 2,200 cyclone-hit people as New Delhi ramps up relief efforts in
Colombo (PTI): A mobile hospital set up by India in Sri Lanka has provided medical care to over 2,200 people affected by Cyclone Ditwah, as New Delhi ramped up its assistance to the flood-ravaged island nation with engineering support and delivery of fresh relief consignments, the Indian mission here said on Sunday.
Sri Lanka has been grappling with widespread flooding, landslides and severe infrastructure collapse triggered by the cyclone, leaving several districts isolated and severely straining the country's disaster-response capacity.
At least 627 people have been killed and 190 remain missing as of Sunday noon due to catastrophic floods and landslides caused by extreme weather conditions since November 16.
Sharing a social media post by the Ministry of External Affairs on its X handle, the Indian High Commission said a field hospital set up by India in Mahiyanganaya near Kandy has provided medical care to more than 2,200 people affected by the cyclone since December 5.
The hospital has also performed 67 minor procedures and three surgeries, it said. The field hospital was airlifted to Sri Lanka by an IAF C-17 aircraft along with a 78-member Indian medical team on Tuesday.
In another post, the mission said Indian Army engineers, working with Sri Lanka Army Engineers and the Road Development Authority, in Kilinochchi have begun removing a damaged bridge on the Paranthan–Karachchi–Mullaitivu (A35) road, a key route disrupted by the cyclone.
"This joint effort marks another step toward restoring vital connectivity for affected communities," it said.
India has additionally sent nearly 1,000 tonnes of food items and clothing contributed by the people of Tamil Nadu. Of these, about 300 tonnes reached Colombo on Sunday morning aboard three Indian Naval ships.
High Commissioner Santosh Jha handed over the supplies to Sri Lankan Minister for Trade, Commerce, Food Security and Cooperative Development Wasantha Samarasinghe.
India, on November 28, launched 'Operation Sagar Bandhu', a Humanitarian Assistance and Disaster Relief (HADR) initiative, to aid Sri Lanka in its recovery from the devastation caused by Cyclone Ditwah.
Since the launch of the operation, India has provided about 58 tonnes of relief material, including dry rations, tents, tarpaulins, hygiene kits, essential cloths, water purification kits and about 4.5 tonnes of medicines and surgical equipment, the Indian mission said in a press release on Sunday.
Another 60 tonnes of equipment, including generators, inflatable rescue boats, Outboard Motors, and excavators, have also been brought to Sri Lanka, it said, adding that 185 tonnes of Bailey Bridge units were airlifted to restore critical connectivity along with 44 engineers.
Two columns of the National Disaster Response Force, comprising 80 experts and K9 units with specially trained dogs, assisted with immediate rescue and relief efforts in Sri Lanka.
Besides the field hospital in Mahiyanganaya, medical centres have also been set up in the badly hit Ja-Ela region and in Negombo. INS Vikrant, INS Udaygiri, and INS Sukanya provided immediate rescue and relief assistance to Sri Lanka.
Apart from the two Chetak helicopters deployed from INS Vikrant, two heavy-lift, MI-17 helicopters of the Indian Air Force are actively involved in evacuations and airlifting relief material, the release said.
At the request of the Sri Lankan Disaster Management Centre, a virtual meeting was organised between DMC and the Indian Space Research Organisation (ISRO)'s National Remote Sensing Centre on Saturday.
Since the onset of the disaster, ISRO has been providing maps to assist DMC in its rescue efforts, the release said.
