IndiGo offers travel vouchers worth Rs 10,000 to passengers severely impacted during Dec 3-5
New Delhi (PTI): IndiGo, which has been facing significant operational disruptions, on Thursday announced that it will offer travel vouchers worth Rs 10,000 to each passenger whose flights were cancelled or delayed for long during December 3-5.
The compensation would be in addition to the amount that needs to be provided to passengers for flight cancellations under DGCA norms.
In a statement, IndiGo said it regrettably acknowledges that part of its customers travelling on December 3, 4 and 5 were stranded for many hours at certain airports, and a number of them were severely impacted by congestion.
"We will offer travel vouchers worth Rs 10,000 to such severely impacted customers. These travel vouchers can be used for any future IndiGo journey for the next 12 months," it said.
The country's largest airline is also facing regulatory heat, and authorities have directed it to reduce winter schedule flights by 10 per cent to stabilise its operations. The carrier was operating around 2,300 flights a day till the disruptions began on December 2.
"This compensation is in addition to the commitment under the existing government guidelines, as per which, IndiGo will provide compensation of Rs 5,000 to Rs 10,000 depending on the block time of the flight, to those customers whose flights were cancelled within 24 hours of departure time," the statement said.
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Karnataka: Home Department asks motorists to drive on highways with caution to avoid robbery
Belagavi: The Home Department has advised motorists to stay alert while travelling on national and state highways, warning that gangs involved in robbery and extortion have been active in several stretches. It said people should be extra cautious if anyone tries to stop their vehicle in isolated areas.
Replying to an unstarred question on Thursday, the department said Karnataka has recorded 403 highway robbery cases in the past three years. According to the data, national highways saw 81 extortion and 23 robbery cases in 2023, followed by 66 extortion and 16 robbery cases in 2024. Until November 15 this year, 51 extortion and 14 robbery cases have been reported.
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On state highways, 39 extortion and 17 robberies were reported in 2023, while 2024 saw 35 extortion and 22 robbery cases. In 2025 so far, 20 extortion and 19 robbery cases have taken place. The department noted that curbing highway robberies remains a major challenge for the police.
To tackle the issue, police stations have been directed to set up regular checkpoints on stretches of highways passing through their limits. Suspicious individuals and vehicles are being checked. Two-wheelers have been allocated to every station for night patrol, and staff have been instructed to conduct night rounds using vehicles fitted with sirens and red lights.
