IndiGo passenger, air-hostess engage in heated exchange mid-air over meal choice
DGCA looking into incident
New Delhi, Dec 21: An IndiGo passenger and an air-hostess were involved in a heated exchange over choice of meals onboard a flight from Istanbul to Delhi, and aviation regulator DGCA is looking into the incident.
A video clip of the heated exchange onboard the flight on December 16 was shared on social media on Wednesday.
In a statement, the airline said it is looking into the incident.
"My crew is crying because of you," the IndiGo air-hostess is heard telling the passenger.
The passenger is also heard telling her, "You are a servant of a passenger", to which she responded, "I am an employee and not your servant... I am not your servant."
At one point, the passenger said "why are you yelling? Shut up" to the air-hostess, who also asks the former to "shut up", according to the nearly one-minute-long clip that was apparently shot by a passenger in the flight.
According to IndiGo, the issue is related to meals chosen by certain passengers travelling via a codeshare connection.
A senior official at the Directorate General of Civil Aviation (DGCA) said the regulator is looking into the incident and shall take appropriate action.
"We are aware of the incident that took place on flight 6E 12 from Istanbul to Delhi on December 16, 2022. The issue was related to meals chosen by certain passengers travelling via a codeshare connection.
"IndiGo is cognizant of the needs of its customers and it is our constant endeavour to provide a courteous and hassle-free experience to our customers. We are looking into the incident," the airline said in the statement.
Codeshare allows an airline to book its passengers on its partner carriers and provide seamless travel to destinations where it has no presence.
The crew also deserve respect. They are taught to maintain their cool and calm, serve people with a smile, even in the most challenging situations. But, that doesn’t mean people can be rude and insult them.
— Madhav Sharma (@HashTagCricket) December 21, 2022
Back your crew, @IndiGo6E. Don’t abandon her. pic.twitter.com/Xt4jchc8rI
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Bridge portion collapses on Jammu outskirts; 3-4 labourers feared trapped, 1 rescued
Jammu (PTI): A portion of a small bridge collapsed in the Bantalab area on the outskirts of Jammu city on Friday, trapping at least three to four labourers under the debris, while one injured worker was rescued, official sources said.
Authorities have closed the road link following the collapse of the portion of the bridge.
The incident occurred when labourers were carrying out repair work on a retaining wall near the bridge that was damaged in last year's flash floods, the sources said.
According to the sources, a section of the bridge suddenly gave way, burying workers engaged at the site under the rubble.
Police, Army and State Disaster Response Force (SDRF) teams launched rescue operations to extricate those buried under the debris. They pulled out one injured labourer and shifted him to a hospital, the sources said.
Family members of the labourers present at the site said around six workers engaged at the site at the time of the incident came under the debris when the structure collapsed. The family members said while two of the labourers managed to escape, four got trapped.
The sources said those trapped included the husband of a woman labourer, a mason, an unmarried labourer and a relative of the contractor.
There was no official confirmation on the exact number of persons trapped under the debris till the filing of this report.
The rescue operations are ongoing.
