LIC launches online facility for ‘Premium payment through WhatsApp Bot’
(Press Release) - In continuation with its commitment towards ‘Digital Transformation’ and introducing customer centric digital initiatives, Life Insurance Corporation of India (LIC) today unveiled online facility for “Premium payment through WhatsApp bot”.
This feature was launched at the hands of Shri Siddhartha Mohanty, CEO & MD in the presence of Managing Directors, Shri M. Jagannath, Shri Tablesh Pandey, Shri Sat Pal Bhanoo and Shri R. Doraiswamy and other Senior Officials of the Corporation on 9th May, 2025.
This option will provide LIC customers one more alternate option to pay Premium online. Registered Customer portal users can use WhatsApp number 8976862090 to find out the policies which are due for payment and directly make the payment through UPI/Net banking/Cards within the WhatsApp bot. The full Customer journey of identifying policies due for premium till payment and receipt generation happens within the WhatsApp bot.
Speaking on this occasion, Shri Siddhartha Mohanty, CEO & MD, LIC of India, said that this option will provide ease of operations for LIC’s Customers and will be a handy tool to pay LIC premiums from anywhere, anytime through the fast growing medium of WhatsApp. This option will help to enhance efficiency and productivity ensuring better services to LIC’s customers.
LIC’s customer portal has over 2.2 crore registered policyholders, with over 3 lakh customers logging in every day for availing various online services.
Dated at Mumbai on May 9th, 2025
For Further Information please contact:
Executive Director (CC), LIC of India, Central Office, Mumbai. Email id: ed_cc@licindia.com
Visit us at www.licindia.in
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7 held for running fake call centre in South Kolkata
Kolkata (PTI): Seven people were arrested from the Parnashree area in the southern part of the city for allegedly running a fake call centre, a police officer said on Saturday.
Acting on a tip-off, police raided a house on Netaji Subhas Road on Friday night and found the fake call centre operating from the ground floor, he said.
Preliminary investigation revealed that the accused had set up a bogus company using forged documents and posed as employees of an antivirus firm to call citizens in the US, the officer said.
"The callers would gain the trust of victims and then use remote access to take control of their phones or other digital devices. The accused allegedly siphoned off large sums of money, running into millions of dollars, from victims' accounts," he said.
Five laptops, two WiFi routers, six mobile phones and four headsets were seized from the accused, he said, adding that the seven are being questioned to ascertain the full extent of the racket and to identify others involved.
