Maharashtra village goes ‘caste-free’, penalties for abuse, 2-hour student “no-phone” period
New Delhi: A village in Maharashtra's Ahilyanagar district made an effort to redefine social boundaries through a unanimous gram sabha resolution, with residents of Soundala publicly declaring the village "caste-free" earlier this month.
According to a report published by The Print, during a specially convened gram sabha, a resolution was passed on February 5, which calls for the removal of caste-based distinctions from public and social life. It urges residents to interact only on the basis of shared humanity. It also prohibits inquiries into caste identity and affirms equal access to public spaces, religious places, water sources, schools and government services.
Soundala is located about 350 km from Mumbai. It has a population of around 2,500 across nearly 450 families. Majority of the families belong to upper castes while a significant Dalit population, alongside a small number of Muslim and Christian families also live in the village. While overt discrimination had been declining over the years, residents say the resolution gives formal expression to changes that were gradually taking root.
The initiative was led by village sarpanch Sharad Argade. The Print quoted him as saying that the move was initiated because of rising caste and communal tensions in neighbouring areas of the state and he feared that social divisions seen elsewhere could harden in his own village if left unaddressed.
According to Argade, the idea of declaring Soundala caste-free was discussed over time, influenced by social worker Pramod Zinjade and shaped by his family’s long involvement in local politics. Argade’s wife Priyanka, a former sarpanch, is credited by villagers with playing a key role in challenging social norms through her outreach work, which included visiting homes across caste lines.
The resolution states that Soundala will not differentiate on the basis of caste, religion, creed or colour, and adopts the motto “My caste is humanity." The resolution also warns against social or economic boycotts, communal statements and the circulation of inflammatory content on social media, with provisions for penalties.
After the resolution villagers are sharing food in festivals, visiting each other's houses, and attending community events together. Older residents recall a time when Dalits were forced to sit separately at weddings, use different wells, and stay away from upper-caste houses. Members of the Muslim community also spoke of earlier experiences of exclusion that discouraged social interaction.
Soundala has also introduced penalties for verbal abuse, discouraged discriminatory practices against widows and extended financial support for widow remarriage. The gram panchayat also provides educational support to girls up to Class 12 and enforces a daily two-hour “no mobile phone” period for students to encourage study.
Two months before the caste-free resolution, the village had also adopted a practice of playing the national anthem each morning over a loudspeaker. Argade said it was intended to reinforce a shared civic identity.
Acknowledging that caste remains relevant in government policy, particularly in reservation for education and employment, the sarpanch was quoted by The Print as saying that the aim was to confine caste to official records and remove it from daily behaviour.
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DGCA revises air ticket refund norms; no addl charges for changes within 48 hrs of booking
New Delhi (PTI): Passengers can now cancel or change air tickets without paying additional charge within 48 hours of making the bookings subject to certain conditions, with aviation watchdog DGCA revising the ticket refund norms for airlines.
The option would not be available for domestic flight bookings where the departure date is less than 7 days and in the case of international bookings, the departure date should be not less than 15 days.
Coming out with the amended norms that are more passenger-friendly, DGCA also said that airlines should not levy any additional charge for correction in the name of the same person when the error is pointed out by the passenger within 24 hours of making the booking, when the ticket is booked directly through the airline's website.
"In case of purchase of ticket through travel agent/portal, onus of refund shall lie with the airlines as agents are their appointed representatives. The airlines shall ensure that the refund process is completed within 14 working days," the Directorate General of Civil Aviation (DGCA) said.
Besides, there are changes with respect to norms for ticket cancellations due to a medical emergency faced by the passenger.
The amendments to the Civil Aviation Requirements (CAR) for 'Refund of Airline Tickets to Passengers of Public Transport Undertakings' comes against the backdrop of the rising passenger complaints about not receiving refunds on time.
The ticket refund issue also got highlighted during the IndiGo flight disruptions in December 2025 and at that time, the civil aviation ministry had directed the airline to complete the refunds within a specified timeline.
The revised CAR was issued on February 24.
Now, the airlines have been asked to provide 'Look-in option' for a period of 48 hours to passengers after booking tickets.
"During this period a passenger can cancel or amend the ticket without any additional charges, except for the normal prevailing fare for the revised flight for which the ticket is sought to be amended.
"This facility shall not be available for a flight whose departure is less than 7 days for domestic flight and 15 days for international flight from booking date when ticket is booked directly through airline website," the regulator said.
Beyond 48 hours of initial booking time, this option would not be available and the passenger would have to pay the relevant cancellation fees for amendment.
In a significant move, the watchdog said that airlines should not levy any additional charge for correction in name of the same person when the error is pointed out by the passenger within 24 hours of making the booking, when ticket is booked directly through airline website.
According to DGCA, in the event of ticket cancellations due to a medical emergency, where the passenger or a family member listed on the same PNR gets admitted/hospitalised during the travel period, airlines may provide either a refund or a credit shell.
"For all other situations, refunds will be issued once an opinion on the passenger's fitness to travel certificate is received from an airline's Aerospace Medicine specialist/ DGCA empanelled Aerospace Medicine specialist," it said.
In December 2025, scheduled airlines received a total of 29,212 passenger-related complaints and 7.5 per cent of them were related to refunds. During that month, domestic carriers carried over 1.43 crore passengers, as per DGCA data.
India is one of the world's fastest growing civil aviation markets and domestic airlines carried over 16.69 crore passengers in 2025.
