NHAI issues SOPs to curb incidents of altercation at toll plazas
New Delhi (PTI): National Highways Authority of India (NHAI) on Monday said it has issued Standard Operating Procedures (SOPs) to safeguard commuters and toll operators, reduce incidents of altercations and strengthen security at toll plazas.
According to an official statement, the detailed SOPs include guidelines for NHAI field offices to ensure strict implementation and adherence by toll-collecting agencies to manage staff and road users.
According to the SOPs, NHAI field offices will ensure that the toll collecting agency performs their duties following guidelines.
The toll collecting agency will ensure that staff at toll plazas wear the prescribed NHAI uniform with a name badge, the statement said, adding that any anticipated incident of violence should only be handled by toll plaza manager/lane supervisors, who will wear body cameras to record such instances.
In case of unruly behaviour by a commuter, the lane supervisor shall intervene and try to resolve the issue amicably, the statement said.
"Under no circumstances, toll plaza staff shall use provocative language or resort to violence. Toll Plaza officials may take help from local police and lodge an FIR in case the issue persists or escalates," it said.
According to the statement, the staff can record videos of such incidents to police.
The statement said any incidence involving an act of violence by a road user or damage to public property at the toll plaza should immediately be reported by the toll collecting agency to police and the NHAI Project Implementation Unit with all necessary documents/proof.
NHAI field offices shall ensure that the toll collecting agency has completed police verification of each and every staff deployed at the toll plaza, the statement said.
In addition, toll collecting agencies have been asked to direct toll plaza staff to be courteous with road users.
Toll collection agencies have also been asked to give monthly statement of incidents/FIRs to the NHAI Project Implementation Unit concerned, so that in case of inaction by authorities, NHAI field officials can report the same to the District Collector and request action.
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Ladakh a living land of dharma for centuries: Amit Shah
Leh/Jammu (PTI): Union Home Minister Amit Shah on Friday described the return of sacred relics of Lord Buddha to Ladakh after 75 years as a "historic reunion" and said that the Union Territory has remained a "living land of dharma", preserving and nurturing Buddhist knowledge for centuries.
Stressing the relevance of Buddha's teachings in modern times, Shah said the message of peace, compassion and the middle path was even more important today than it was 2,500 years ago.
"Ladakh has been a living land of dharma for centuries. When the Dalai Lama comes here, he says this land is not merely a geographical land but a living laboratory of Buddhist culture and compassion," Shah said, speaking after the inauguration of the sacred holy relics exposition of Tathagata Buddha and the 2569th Buddha Purnima celebrations at Jivetsal in Leh during his two-day visit to Ladakh.
Calling Ladakh a land of compassion, he said this land has preserved and nurtured knowledge. "Whenever Buddhism faced crises, this land worked to protect the teachings of Buddha. And when peace returned, it helped to expand and carry forward that preserved wisdom," he added.
"Unless one internalises knowledge and makes it a part of oneself, liberation is not possible. Knowledge is incomplete without spiritual practice, while spiritual practice without knowledge is blind. Therefore, the union of spiritual practice and knowledge is the right path. Even after all this, if there is no moral discipline, one cannot lead a truly wise life. The basis of a life of wisdom is moral discipline," he said.
Shah said it was through Ladakh and adjoining routes that the teachings of Tathagata Buddha, which originated in India, spread to China and several other countries.
"The message that emerged from the land of Ladakh has become a guiding force for many people around the world to take their lives forward. The presence of these sacred relics in Ladakh reminds us that India's civilisation has, for thousands of years, given the message of peace and coexistence," he said.
He said that in a diverse region like Ladakh and Kargil, this message becomes even more relevant. "This heritage still tells us today that amidst conflict and unrest, only the path of peace and compassion can provide solutions."
He said the return of the relics on Buddha Purnima had enhanced the significance of the festival for the people of Ladakh.
"These sacred relics have come to Ladakh after 75 years. It is as if Buddha himself is present here today," Shah said, adding that followers of Buddhism and people of other faiths in Ladakh and Kargil would draw spiritual energy from the relics.
Highlighting Ladakh's role in the spread of Buddhism, Shah said Kashmir was once an ancient centre of Buddhist studies, Mahayana philosophy and Buddhist art, from where Ladakh first came into close contact with Buddhism.
He said Emperor Ashoka's envoys laid the foundation of Buddhist influence in Ladakh through Kashmir and Gandhara, while Mahayana Buddhism expanded in the region during the Kushan period between the first and third centuries CE.
The Silk Route linking Kashmir, Leh, Yarkand, Khotan and Tibet became a channel not only for trade but also for ideas, monks, manuscripts and artistic traditions, Shah said.
He added that later, Tibetan influence between the seventh and tenth centuries further enriched Ladakh through Mahayana and Vajrayana traditions.
Stressing the relevance of Buddha's teachings in modern times, Shah said the message of peace, compassion and the middle path was even more important today than it was 2,500 years ago.
"Amid conflict and unrest, only the path of peace and compassion can provide solutions," he said.
Shah also appealed to the Ladakh administration to ensure complete arrangements so that followers of all faiths, especially Buddhists, could visit and pay obeisance to the relics.
#WATCH लेह, लद्दाख: केंद्रीय गृह मंत्री अमित शाह ने कहा, "जब दलाई लामा यहां आते हैं तो वे कहते हैं कि यह भूमि केवल भौगोलिक भूमि नहीं है। यह भूमि बौद्ध संस्कृति और करुणा की जीवंत प्रयोगशाला है। इस भूमि पर ज्ञान का संरक्षण हुआ है... भारत की सभ्यता हजारों वर्षों से शांति का संदेश… https://t.co/2nwG0w2CE6 pic.twitter.com/W13itRBqeX
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