Soon, train passengers can order food via WhatsApp
New Delhi, Feb 6: Train passengers would soon be able to order food through a WhatsApp number, with an interactive Artificial Intelligence-enabled chatbot handling their queries on e-catering and booking meals.
The Indian Railway Catering and Tourism Corporation (IRCTC) is already delivering meals on certain routes through WhatsApp number +91 8750001323.
"WhatsApp communication for e-catering services implemented on selected trains and passengers. Based on customer feedback and suggestions, the company will enable the same on other trains," the Railways said in a statement on Monday.
The IRCTC has started e-catering services through a specially developed website www.catering.irctc.co.in as well its e-catering app 'Food on Track', it said.
The implementation of e-catering services through WhatsApp was envisaged in two phases.
The first phase has already been implemented, Under this, a business WhatsApp number sends a message to the customers booking e-ticket for opting in e-catering services by clicking on www.ecatering.irctc.co.in.
They are then enables to book meals of their choice from the restaurants of their choice available at stations enroute directly through the e-catering website of IRCTC without even requiring to download the App.
The next phase is when the interactive WhatsApp meal booking and delivery are planed.
Under this, the WhatsApp number will be enabled to become an interactive two way communication platform for the customer wherein an AI-powered chatbot will handle all queries of e-catering services for the passengers and book meals for them.
Currently, approximately 50,000 meals are being served in a day to the customers through IRCTC's e-catering services enabled through its website as well as app.
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Another North Goa nightclub sealed; Kejriwal says corruption led to fire tragedy
Panaji (PTI): As part of a crackdown against tourist establishments violating laws and safety norms in the aftermath of the Arpora fire tragedy, Goa authorities on Saturday sealed a renowned club at Vagator and revoked the fire department NOC of another club.
Cafe CO2 Goa, located on a cliff overlooking the Arabian Sea at Vagator beach in North Goa, was sealed. The move came two days after Goya Club, also in Vagator, was shut down for alleged violations of rules.
Elsewhere, campaigning for local body polls, AAP leader Arvind Kejriwal said the fire incident at Birch by Romeo Lane nightclub at Arpora, which claimed 25 lives on December 6, happened because the BJP government in the state was corrupt.
An inspection of Cafe CO2 Goa by a state government-appointed team revealed that the establishment, with a seating capacity of 250, did not possess a no-objection certificate (NOC) of the Fire and Emergency Services Department. The club, which sits atop Ozrant Cliff, also did not have structural stability, the team found.
The Fire and Emergency Services on Saturday also revoked the NOC issued to Diaz Pool Club and Bar at Anjuna as the fire extinguishers installed in the establishment were found to be inadequate, said divisional fire officer Shripad Gawas.
A notice was issued to Nitin Wadhwa, the partner of the club, he said in the order.
Campaigning at Chimbel village near Panaji in support of his party's Zilla Panchayat election candidate, Aam Aadmi Party leader Kejriwal said the nightclub fire at Arpora happened because of the "corruption of the Pramod Sawant-led state government."
"Why this fire incident happened? I read in the newspapers that the nightclub had no occupancy certificate, no building licence, no excise licence, no construction licence or trade licence. The entire club was illegal but still it was going on," he said.
"How could it go on? Couldn't Pramod Sawant or anyone else see it? I was told that hafta (bribe) was being paid," the former Delhi chief minister said.
A person can not work without bribing officials in the coastal state, Kejriwal said, alleging that officers, MLAs and even ministers are accepting bribes.
