New Delhi, Feb 6: Train passengers would soon be able to order food through a WhatsApp number, with an interactive Artificial Intelligence-enabled chatbot handling their queries on e-catering and booking meals.

The Indian Railway Catering and Tourism Corporation (IRCTC) is already delivering meals on certain routes through WhatsApp number +91 8750001323.

"WhatsApp communication for e-catering services implemented on selected trains and passengers. Based on customer feedback and suggestions, the company will enable the same on other trains," the Railways said in a statement on Monday.

The IRCTC has started e-catering services through a specially developed website www.catering.irctc.co.in as well its e-catering app 'Food on Track', it said.

The implementation of e-catering services through WhatsApp was envisaged in two phases.

The first phase has already been implemented, Under this, a business WhatsApp number sends a message to the customers booking e-ticket for opting in e-catering services by clicking on www.ecatering.irctc.co.in.

They are then enables to book meals of their choice from the restaurants of their choice available at stations enroute directly through the e-catering website of IRCTC without even requiring to download the App.

The next phase is when the interactive WhatsApp meal booking and delivery are planed.

Under this, the WhatsApp number will be enabled to become an interactive two way communication platform for the customer wherein an AI-powered chatbot will handle all queries of e-catering services for the passengers and book meals for them.

Currently, approximately 50,000 meals are being served in a day to the customers through IRCTC's e-catering services enabled through its website as well as app.

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Mangaluru: The Karnataka Pradesh Congress Committee (KPCC) has appointed Anwar Manila as the social media committee coordinator of the Dakshina Kannada District Non-Resident Indian (NRI) cell of the KPCC. The appointments were made through an order issued by KPCC President DK Shivakumar on Saturday.

In addition, the party has also appointed Vice President of non-resident Indians forum and All India Congress Committee’s Indian Overseas Congress (IOC) secretary in-charge Dr. Arati Krishna as the chairperson of the KPCC NRI Cell.

Anwar, a non-resident Kannadiga residing in Dubai for the past 18 years, has been an active member of the Congress party for a decade, particularly within its social media unit. He is also serving as the member of the social media unit of INCAS. In 2019, he served as a member of the publicity committee for the 150th birth anniversary of Mahatma Gandhi, attended by former AICC president Rahul Gandhi in the UAE.

Alongside, Anwar has also been actively serving in social, religious and educational fields and is also recognised by several non-resident Kannadiga organisations.