Mangaluru International Airport receives ACI level two accreditation
Mangaluru, Dec 16: Mangaluru International Airport (MIA) has received the certificate of accreditation from the Airports Council International (ACI).
The accreditation is for level-2 of the airport customer experience accreditation programme. The certificate recognises the commitment of MIA to continue with its customer experience improvement, a release from the MIA here said Friday.
Issued on December 14, 2022, the accreditation is valid for one year.
The accreditation program aims to further strengthen the continued endeavour of this Gateway To Goodness' to enhance customer experience enhancement.
Participating airports undergo a comprehensive assessment and training that includes stakeholder and employee engagement and staff development. It is the only programme in the airport industry that provides a 360 view of customer experience management.
The latest accreditation from the ACI reaffirms commitment of MIA to ensure enhanced customer experience with various initiatives such as passenger engagement activities, digital solutions for interaction and grievance redressal.
This accreditation is a further reinforcement of the prestigious ACI Worlds Voice of the Customer Award that MIA received in February 2021, the release said.
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NIA registers case to probe recovery of 79 crude bombs in poll-bound West Bengal
New Delhi (PTI): The National Investigation Agency (NIA) on Sunday registered a case to probe recovery of 79 crude bombs in poll-bound West Bengal, officials said.
The move came following a directive by the Union Home Ministry in this regard, they said.
In pursuance to the home ministry's order, the anti-terror agency on Sunday registered a case, which was originally filed at Uttar Kashi police station, Bhangar division, Kolkata on Saturday, and took up the investigation, an NIA spokesperson said in a late night statement.
"The case pertains to recovery of 79 crude bombs and other incriminating materials by Kolkata police, which were being stored at a spot, thereby endangering human life and property," the spokesperson said.
Earlier in the day, the Election Commission had directed the West Bengal Police to launch a special drive to arrest those involved in illegal manufacturing of crude bombs in the poll-bound state, an official said.
It asserted that all cases related to the making of any such explosive would be probed by the National Investigation Agency, the official said.
The directive came after the police recovered a large number of crude bombs from the house of a person, allegedly a TMC worker, at Bhangar in South 24 Parganas district, days ahead of the second and final phase of the assembly polls in the state.
The explosives were recovered during a search at the residence of Rafikul Islam following specific inputs, the official said.
The poll panel also issued a warning to senior police officers across the state over any lapse in maintaining law and order before the April 29 polling.
The first phase of the assembly elections in West Bengal was held on April 23, while the second phase will take place on April 29. Votes will be counted on May 4.
A record 93.19 per cent turnout has been recorded in the first round of polling. Bhangar will vote in the second phase.
