Mangaluru International Airport receives ACI level two accreditation
Mangaluru, Dec 16: Mangaluru International Airport (MIA) has received the certificate of accreditation from the Airports Council International (ACI).
The accreditation is for level-2 of the airport customer experience accreditation programme. The certificate recognises the commitment of MIA to continue with its customer experience improvement, a release from the MIA here said Friday.
Issued on December 14, 2022, the accreditation is valid for one year.
The accreditation program aims to further strengthen the continued endeavour of this Gateway To Goodness' to enhance customer experience enhancement.
Participating airports undergo a comprehensive assessment and training that includes stakeholder and employee engagement and staff development. It is the only programme in the airport industry that provides a 360 view of customer experience management.
The latest accreditation from the ACI reaffirms commitment of MIA to ensure enhanced customer experience with various initiatives such as passenger engagement activities, digital solutions for interaction and grievance redressal.
This accreditation is a further reinforcement of the prestigious ACI Worlds Voice of the Customer Award that MIA received in February 2021, the release said.
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KKR defeat LSG via Super Over
Lucknow (PTI): Kolkata Knight Riders edged Lucknow Super Giants via Super Overs in a battle between two bottom-placed teams in the IPL, here on Sunday.
Chasing a modest 156, LSG suffered a batting collapse and managed to tie the contest and take it to Super Over with No. 9 Mohammed Shami striking a last-ball six against a wayward Kartik Tyagi, who leaked 16 runs in the final over.
But Sunil Narine bowled a stunning Super Over conceding just one run and taking two wickets to give KKR an easy target.
Rinku Singh then finished the chase with a boundary off first ball from Prince Yadav.
Earlier the KKR were in deep trouble with 93/7 in 15 overs but Rinku smashed a sensational 83 not out from 51 balls including four sixes in a row in the final over to lift them to 155/7.
Cameron Green (34) was the only other batter to reach double-digit scores as KKR suffered a familiar batting meltdown with Mohsin taking his maiden fifer.
In reply, LSG continued their dismal show with the bat to succumb to their fifth loss in a row.
Brief Scores:
Kolkata Knight Riders 155/7; 20 overs (Rinku Singh 83 not out, Cameron Green 34; Mohsin Khan 5/23). Lucknow Super Giants 155/8; 20 overs (Rishabh Pant 42). KKR won via Super Over.
