Mangaluru International Airport receives ACI level two accreditation
Mangaluru, Dec 16: Mangaluru International Airport (MIA) has received the certificate of accreditation from the Airports Council International (ACI).
The accreditation is for level-2 of the airport customer experience accreditation programme. The certificate recognises the commitment of MIA to continue with its customer experience improvement, a release from the MIA here said Friday.
Issued on December 14, 2022, the accreditation is valid for one year.
The accreditation program aims to further strengthen the continued endeavour of this Gateway To Goodness' to enhance customer experience enhancement.
Participating airports undergo a comprehensive assessment and training that includes stakeholder and employee engagement and staff development. It is the only programme in the airport industry that provides a 360 view of customer experience management.
The latest accreditation from the ACI reaffirms commitment of MIA to ensure enhanced customer experience with various initiatives such as passenger engagement activities, digital solutions for interaction and grievance redressal.
This accreditation is a further reinforcement of the prestigious ACI Worlds Voice of the Customer Award that MIA received in February 2021, the release said.
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After 352 complaints nationwide, 3 arrested in Karnataka for cyber fraud worth Rs 82 cr
Shivamogga (Karnataka) (PTI): Three persons have been arrested in connection with cyber fraud cases involving more than Rs 82 crore and 352 complaints registered nationwide, police said here on Friday.
The accused have been booked by the cybercrime police station under Section 66(D) of the Information Technology Act and Sections 318(4) and 319(2) of the BNS.
According to Karnataka Police, the prime accused, 43-year-old Jagadish C, allegedly lured a complainant, Wilson, with a promise of commission and persuaded him to open a bank account.
Jagadish later took control of the account and, by impersonating the complainant, fraudulently transferred large sums of money, police said.
Jagadish, a resident of Sharadamma Compound in Sharavathi Nagar, Shivamogga, runs an electronics business, police said.
The other two accused have been identified as Arshad (39), a fish trader from Shankarpura in Chikkamagaluru, and Ananth T (34), a marketing professional from Hosamane in Shivamogga.
Police said 15 bank accounts used for illegal fund transfers have been frozen.
More than Rs 14.71 crore was routed through these accounts linked to over 352 fraud complaints registered nationwide.
The total cheating amount stood at Rs 82 crore, police said.
Two mobile phones, 11 ATM cards, nine QR code scanners and 15 Airtel SIM cards have been seized from the accused.
The trio was produced before a court, which remanded them to judicial custody, police said, adding that efforts are on to trace other absconding suspects.
