Mangaluru International Airport receives level-3 accreditation from ACI
Mangaluru, Feb 16: The Mangaluru International Airport has received the coveted level-3 airport customer experience accreditation from the Airports Council International (ACI), a release from the MIA here said on Friday.
Issued by the ACI on February 2, the accreditation is valid for one year. The airport had received the level-2 accreditation in December 2022.
The accreditation aims to further strengthen the continued endeavour of this public asset to enhance customer experience. Airports that participate in this process undergo a comprehensive assessment and training that includes stakeholder-employee engagement and staff development.
It is the only accreditation programme in the airport industry worldwide that provides a 360 degree view of customer experience management.
The level-3 accreditation recognises MIA for advanced practices on the specific domain of service design and innovation, airport culture, governance, operation improvement, measurement, customer understanding and strategy.
The MIA is the first airport in India under the 5 million passenger category to reach this coveted milestone, the release said.
Luis Felipe de Oliveira, director general and CEO at ACI - ACI World in a LinkedIn post congratulated Mangaluru International Airport on achieving the accreditation, which will be conferred at the annual ACI customer experience global summit that will be held at Atlanta, USA from September 24 to 26 this year.
The airport has now set its sights on the level-4 of this accreditation, which necessitates airport-community collaboration, the release said.
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Kerala HC declines interim stay on screening of ''L2: Empuraan''
Kochi (PTI): The Kerala High Court on Tuesday declined to issue any interim order putting on hold the screening of Malayalam film 'L2: Empuraan' starring superstar Mohanlal.
Justice C S Dias ordered to issue notice to the Centre and the Censor Board seeking their stand on the plea by Thrissur-native V V Vijeesh who has claimed that continuing to show the movie poses a risk of inciting communal violence and disturbing public order.
It listed the matter for hearing after the vacation.
The court also questioned whether the petition was filed in publicity interest by the petitioner.
During the brief hearing of the matter, the court also asked what was the problem when the Censor Board had certified the film for public viewing.
It also expressed doubts about the petitioner's intention behind filing the plea.
It also pointed out that no case was filed anywhere against the movie.
The state government said that no case has been lodged against the film in Kerala.
Meanwhile, Antony Perumbavoor, one of the producers of the film, earlier in the day announced that the movie has undergone cuts to remove scenes of little over two minutes.
He said the decision to carry out the edit was a joint one of all the producers and actors, including Mohanlal and Prithviraj Sukumaran, and it was not out of fear of anyone.
The movie has faced intense criticism from the Sangh Parivar with regard to some portions of the film.
'L2: Empuraan', the second part of the 'Lucifer' movie, a trilogy planned by the Prithviraj-Mohanlal team, has become a topic of hot debate over its critique of right-wing politics and the covert mention of the Gujarat riots.
On March 27, the day of the movie's release, the Sangh Parivar vehemently criticised the film on social media, while the Congress and Left platforms celebrated the film for portraying the right-wing politics as "villainous".
