Bengaluru, July 18 : The South Western Railway on Tuesday launched a Captain service in the Bengaluru-New Delhi Karnataka Express train to ensure comfortable journey to long-distance passengers, said an official.
"The senior-most train ticket examiner (TTE) will officiate as Captain of the train to look after passenger amenities and redress their grievances," said Bengaluru Divisional Railway Manager (DRM) R.S. Saxena while launching the service.
As a single point-man for about 2,000 passengers, the Captain will attend to complaints on cleanliness of coaches and toilets, water supply, functioning of fans, lights, charging points, air-conditioning and housekeeping.
"The Captain wears a red badge on his left hand to enable passengers identify and approach him for help during their 42-hour long journey. He will contact the staff concerned to address complaints on-board or at the next station," said Saxena.
The zonal railway will have a Captain in 76 express trains originating daily from Bengaluru to various destinations across the country.
"TTEs will look after the reserved coaches, while the Captain will supervise their working and attend to passengers in person or on mobile whose number will be messaged to them," said a statement from the divisional office.
Trains like Rajdhani Express, Duranto Express and Shatabdi Express, where train superintendents travel from end-to-end, will also have the senior-most nominated as Captain.
"We had introduced captains on a trial basis recently on Bengaluru-Kannur-Karwar express train and got favourable feedback on the service," added Saxena.
As one of the busiest railway stations, the Bengaluru city station daily handles about 210 trains, including about 109 to long-distances.
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Kochi (Kerala) (PTI): Police on Sunday arrested three directors of a firm accused of cheating hundreds of investors of over Rs 100 crore through a fake investment scheme linked to agricultural tourism here, officials said.
The accused were identified as Muraleedharan, Ashik Murali and Akhil Murali, all natives of Thrissur.
The arrests were made by the Kalamassery police in connection with a fraud involving ATCOS (Agri Tourism Cooperative Society), a firm headquartered at Pathadipalam here.
Police said the company had promised high returns by collecting investments from the public in the agricultural tourism sector, but allegedly cheated hundreds of people and fled with the money.
ATCOS was registered under the Multi-State Cooperative Societies Act and operated 13 branches across various districts in Kerala, besides a branch in Coimbatore in Tamil Nadu, officials said.
When investors failed to receive their promised returns or the invested amount, complaints were filed with the police.
Officials said around 54 cases have been registered against the firm in 32 police stations across the state, including 29 cases at the Kalamassery police station alone.
Following instructions from Kochi City Police Commissioner K S Mahesh Kumar, a special investigation team was formed under the supervision of Deputy Commissioner of Police (Law and Order) Shehensha and Thrikkakara ACP Manoj Kumar.
The team traced the accused to an apartment in Amala Nagar in Thrissur, where they had been hiding after secretly renting the flat, officials said.
The bank accounts of the accused have been frozen, and steps have been initiated to trace their assets, officials said.
Police also conducted a raid at the company’s office at Pathadipalam and seized several documents related to the case.
The accused were produced before the Judicial First Class Magistrate Court in Kalamassery, which remanded them to judicial custody and sent them to Kakkanad jail.
Police said they would seek the custody of the accused for further interrogation as the investigation continues.
