Bengaluru: IndiGo’s service disruption at Bengaluru’s Kempegowda International Airport continued for the fourth consecutive day, leading to the cancellation of over 102 flights on Friday. Many passengers were stranded for more than 12 hours.
According to reports, 52 arrivals and 50 departures were cancelled.
Passengers expressed widespread anger over IndiGo’s lack of proper communication and shared videos and updates on social media highlighting the chaotic situation.
Some users alleged that the airline intentionally cancelled flights to indirectly pressure the Directorate General of Civil Aviation (DGCA) into rolling back the newly introduced ‘weekly rest’ clause under the Flight Duty Time Limitation (FDTL) norms.
A user wrote, “An airline that had two years to meet global standards managed to blackmail the government and force a rollback. What about passenger safety and pilot health? The problem is we will keep flying IndiGo because there is no option.”
An airline company that had two years to meet global standards has managed to blackmail the government and forced it to toll back.
What about passenger safety? Pilot health? Problem is we will keep flying indigo because there is no option pic.twitter.com/cpbwf4SM5D
— Snehesh Alex Philip (@sneheshphilip) December 5, 2025
Another commented, “So the blackmail by @IndiGo6E worked. What about the problems faced by passengers? No accountability?”
So the blackmail by @IndiGo6E worked. What about the problems faced by the passengers. No accountability?? pic.twitter.com/9DNxmH8b0I
— CA Brindavan Giri (@BrindavanG) December 5, 2025
The widespread cancellation came owing to pilot and crew crunch after the DGCA introduced crew shortages triggered by the rollout of the new Flight Duty Time Limitation (FDTL) norms.
A social media user, Nitin Malpani shared a video about this and said, "What are you IndiGo staff doing? We have been at Bangalore airport since 8 pm last night till now. Are you playing with children, elderly and sick people just to change the work schedule of the staff?"
A video of exhausted passengers singing bhajans while waiting at the airport has also gone viral.
Meanwhile, at a time when Indigo cancelled flights to major cities, ticket prices of other airlines sharply surged.
As per reports, the New Delhi–Chennai one-way fare touched nearly ₹66,000, while fares on the Mumbai and Kolkata routes also crossed ₹38,000.
A passenger reported that an Air India ticket from Bengaluru to New Delhi for Saturday evening had risen to nearly ₹34,000, leaving many with no choice but to pay increased prices.
Bengaluru airport issues advisory
In a statement issued on Friday, Bengaluru airport authorities said that IndiGo flights to Mumbai and Delhi had been cancelled and advised passengers to check their flight status directly with the airline before arriving at the airport.
They added that their teams were working with IndiGo and other stakeholders to decrease inconvenience and assist passengers affected by the disruption.
ಇಂಡಿಗೋ ಮೂಲಕ ಕೆಂಪೇಗೌಡ ಅಂತಾರಾಷ್ಟ್ರೀಯ ವಿಮಾನ ನಿಲ್ದಾಣ ಬೆಂಗಳೂರಿನಿಂದ ಪ್ರಯಾಣಿಸುತ್ತಿರುವ ಪ್ರಯಾಣಿಕರು ದಯವಿಟ್ಟು ಈ ಸೂಚನೆಯನ್ನು ಪರಿಶೀಲಿಸಿ. ನಿಮ್ಮ ಸಹಕಾರಕ್ಕಾಗಿ ಧನ್ಯವಾದಗಳು.#ಪ್ರಯಾಣಸಲಹೆ #ಇಂಡಿಗೋ #ಕೆಂಪೇಗೌಡಅಂತಾರಾಷ್ಟ್ರೀಯವಿಮಾನನಿಲ್ದಾಣಬೆಂಗಳೂರು #ಬೆಂಗಳೂರುವಿಮಾನನಿಲ್ದಾಣ #ವಿಮಾನ pic.twitter.com/SLV6Nl69B9
— ಕೆಂಪೇಗೌಡ ಅಂತಾರಾಷ್ಟ್ರೀಯ ವಿಮಾನ ನಿಲ್ದಾಣ ಬೆಂಗಳೂರು (@blrairport_kn) December 5, 2025
Need a sanitary pad for my daughter !
A video of a distressed father pleading for a sanitary pad for his daughter amid the chaos has gone viral across social media platforms, sparking outrage on social media.
In the video, the man can be heard saying, “My daughter needs a pad. Blood is coming out.” He is also seen repeatedly requesting a female staffer for a sanitary pad, but she allegedly refuses.
The video has gone viral, with strong reactions from netizens.
"Need sanitary pad for my daughter," a visibly angry man could be heard venting at the Indigo crew amid hundreds of flight cancellations leaving passengers, in dire need of basic amenities, stranded for hours. pic.twitter.com/TRlMA27DVS
— Piyush Rai (@Benarasiyaa) December 5, 2025
One user wrote, “What kind of airports do we have where even basic emergency services are unavailable?”
What kind of airports we have where we didn't even have basic emergency services.
— Himanshu (@himanshukr2841) December 5, 2025
Another commented, “Welcome to the world’s fourth-largest economy, where one airline brings the aviation ministry to its knees, and ministers get away with zero accountability.”
Welcome to the worlds fourth economy where one airlines brings the aviation ministry to it’s knees @PMOIndia And the ministers get away with zero accountability
— Pintoo Ganguly (@pintooganguly) December 5, 2025
What caused the IndiGo fiasco?
The disruption at India’s largest carrier, which has a control of over 60% of the domestic market comes after crew shortages, which were triggered by the rollout of DGCA’s new Flight Duty Time Limitation (FDTL) norms.
According to a NDTV report, the airline has said that it expects to completely restore its normal services within three to four days.
However, following chaos at major airports, DGCA rolled back the newly implemented FDTL norms on Friday.
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New Delhi (PTI): Prime Minister Narendra Modi on Thursday night spoke to Iranian President Masoud Pezeshkian over the phone and discussed the "serious situation" in West Asia.
Modi expressed deep concern over the escalation of tensions in the region and the loss of civilian lives as well as damage to civilian infrastructure.
The prime minister told the Iranian President that the safety and security of Indian nationals, along with the need for unhindered transit of goods and energy, remain India's top priorities.
“Had a conversation with Iranian President, Dr Masoud Pezeshkian, to discuss the serious situation in the region. Expressed deep concern over the escalation of tensions and the loss of civilian lives as well as damage to civilian infrastructure,” Modi said in a post on X.
The prime minister also reiterated India's commitment to peace and stability and urged dialogue and diplomacy to end the crisis.
The prime minister had spoken to leaders of several West Asian countries in the last 10 days in the wake of the coordinated offensive launched against Iran by the United States and Israel, in which the Islamic country's Supreme Leader, Ali Khamenei, was killed last month.
In retaliation, Iran has fired drones and missiles at Israel and US military installations around the Gulf region, including the global business and aviation hubs of Dubai and Doha.
Modi earlier spoke to the leaders of Oman, Kuwait, Bahrain, Saudi Arabia, the UAE, Jordan, Israel and Qatar, and expressed concern over the attacks on their countries, and condemned the violation of some nation’s sovereignty and territorial integrity.
He also discussed the welfare and security of the Indian community residing in those countries.
Around 1 crore Indians live in the Gulf and West Asia. While about 10,000 Indian citizens live, study and work in Iran, more than 40,000 live in Israel.
