Karnataka govt launches "Apthamitra" helpline and App to fight COVID-19
Bengaluru: Aimed at empowering people in its fight against coronavirus, the Karnataka government on Wednesday launched "Apthamitra" helpline with an exclusive toll free number and a mobile app, aimed at providing required medical advice and guidance for those in need.
The help line and app was launched by Chief Minister B S Yediyurappa in the presence of senior Ministers and officials of the department.
"If anyone has symptoms of coronavirus, they can call the helpline from their home, get medical advice or assistance and get their doubts cleared.
Based on the symptoms, an expert team of doctors will advice on what to do next," he said.
According to the department, the 'Apthamitra' helpline will work from 8 AM to 8 PM, with helpline Centers at six locations in Bengaluru (four centers), Mysore and Mangaluru (Bantwal) with total of 300 seat capacity are being set up.
It's a two tier system where the first tier is manned by AYUSH or nursing or pharma final year volunteer students.
The second tier is manned by MBBS or Integrated Medicine or AYUSH volunteer doctors connecting from their respective locations for risk assessment, counselling, telemedicine and referral for testing and treatment, it added.
The helpline "14410" will cover residents in all parts of the state. While the 'Apthamitra' App is for those with smart phone to seek advice for telemedicine from doctors directly.
The purpose of this initiative is to reach out to people, especially those staying in Corona hotspot areas, identify those having Influenza Like Illness (ILI), Severe Acute Respiratory Infection (SERI), coronavirus like symptoms or having high risk of getting infected, the state health department said.
It also intends to identify people with low risk, but having some symptoms similar to those of coronavirus and provide them telemedicine support with OTC medicines, and counsel them for self-quarantine.
It also aims to follow-up all low risk cases till they get fully cured, along with assessing those having medium to high risk of coronavirus and get them to fever clinics or COVID-19 screening centers for testing and treatment, the department said in a release.
The intention of the platform is to analyse incidence of IlI, inform decisions for graded relaxation of the lockdown to resume economic activities in areas with low prevalence of the symptoms while stepping up containment measures in hotspots, clusters and disease break-out areas, it said.
This entire Solution is owned by Health and Family Welfare Department and State Disaster Management Authority. The system works under the aegis of NASSCOM, Bengaluru.
The Digital Mobile app and the back end CRM system have been developed by Infosys BPM (the subsidiary of Infosys Ltd), the release said.
Further Infosys BPM and Hinduja Global Solutions have worked together to design, build and execute the Multi-Channel customer contact Solution with the Contact Center Infra being provided by Infosys, HGS, Concentrix, MPhasis and HCL as partners in the fight against coronavirus,it added.
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UP govt sacks five doctors, orders action against 16 health officials for negligence
Lucknow (PTI): Uttar Pradesh Deputy Chief Minister and Health Minister Brajesh Pathak on Friday ordered strict action against several health officials, including the dismissal of five doctors from service, over alleged negligence, dereliction of duty and irregularities in the health department.
According to an official statement issued by his office, five medical officers were dismissed for remaining absent from duty for a prolonged period without information and for staying away from medical work.
Those dismissed include Dr Alaknanda of the district hospital in Gorakhpur, Dr Ramji Bhardwaj posted under the Kushinagar Chief Medical Officer (CMO), Dr Saurabh Singh posted under the Balrampur CMO, Dr Viklesh Kumar Sharma of CHC Jagdishpur in Amethi and Dr Monica Verma of CHC Dibiyapur in Auraiya, it stated.
The government also ordered departmental disciplinary proceedings against 16 medical officers, including Ambedkar Nagar CMO Dr Sanjay Kumar Shaival and Deputy CMO Dr Sanjay Verma, over alleged irregularities in the registration and renewal process of private hospitals, nursing homes and ultrasound centres, it added.
According to the statement, "the two officers were found guilty of deliberately violating government norms, misusing their positions and showing negligence in clearing files for personal interests."
"A preliminary inquiry conducted by a three-member committee, including an Additional District Magistrate, reportedly confirmed several complaints against them, following which Pathak ordered strict action."
Departmental proceedings were also ordered against Hardoi Medical Superintendent Dr Manoj Kumar Singh for allegedly failing to act against unauthorised private hospitals operating in the district and neglecting official responsibilities.
The health department has also sought an explanation from the Hardoi CMO over assigning senior-level responsibilities to a junior doctor despite the availability of senior officers in the district.
The statement said action has also been initiated against several doctors in separate cases related to alleged negligence in treatment, administrative lapses, improper medico-legal examinations and misconduct with colleagues.
Among them are Dr Shameem Akhtar of Prayagraj, doctors and a pharmacist posted at CHC Lambhua in Sultanpur, and two doctors at the district hospital in Mathura accused of negligence in preparing medico-legal reports in an assault case.
Departmental proceedings were also ordered against doctors posted in Balrampur, Varanasi, Badaun, Lakhimpur Kheri, Sambhal and other districts for alleged negligence in medical duties.
In another case, Dr Rituj Agrawal, an associate professor in the orthopaedics department of the government medical college in Badaun, faces disciplinary action over allegations of abusing and misbehaving with a woman doctor and another colleague.
Two doctors -- Dr Pratibha Yadav of Bahraich and Dr Rakesh Singh of Mathura -- have been awarded censure punishment in separate negligence-related cases.
The statement further said the deputation of Dr Aditya Pandey, who was posted with the State Health Agency under the cashless treatment scheme for government employees, has been terminated with immediate effect over alleged misconduct and inappropriate behaviour with a colleague.
He has been sent back to his original posting in Raebareli and departmental action has also been ordered, it added.
The government has also ordered withholding of salary increments in several cases. Dr Lalmani, a gynaecologist currently posted in Hamirpur, has been penalised with permanent stoppage of three increments and censure punishment over allegations of extortion from patients and misbehaviour during an earlier posting in Azamgarh.
Four increments of Dr Santosh Singh of Balrampur and two increments of Dr Nisha Bundela of Jhansi have also been withheld.
Action has also been directed against Dr Pawan Sahu, an orthopaedic surgeon at the trauma centre in Moth, Jhansi, after allegations of private practice against him were found to be true, the statement added.
