Bengaluru, Feb 21: The Karnataka government has informed the High Court it has introduced the 'Suraksha' app and in times of emergency the public can either use this app or call the 112 emergency number.

A public interest litigation by NT Arun Kumar from Nagadevanahalli in Bengaluru had sought directions for pre-installed panic buttons in mobile phones.

The division bench of Chief Justice Prasanna B Varale and Justice Ashok S Kinagri appreciated the government's efforts in developing the Suraksha App and disposed of the petition.

The HC said that it cannot direct the manufacturers to pre-install panic buttons in all mobile phones as it is likely to create a situation where unscrupulous elements, minors and children may unnecessarily use the panic button depriving help to those really in an emergency.

The Police Department in its affidavit in response to the PIL stated that the app has been developed in addition to the emergency care number 112 that already exists. The app has an SOS button which even allows for recording a 10-second video. The panic button on it allows the person to reach out to friends, relatives and the police. The app is also disabled-friendly and allows the police to track it through GPS.

The Emergency Response Support System was also upgraded and in 2021, the number of response lines on these were increased from three to six. Currently, the system is able to handle 118 calls at a time.

The HC said that it was not possible to expect any system to work at 100 per cent efficiency. It directed the authorities to popularise the use of the Suraksha app and take measures to publicise its uses to the public.

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Bengaluru: Hours after a fire broke out at the Critical Care Unit (CCU) of the MS Ramaiah Memorial Hospital on New BEL Road on Thursday, a 34-year-old patient, Sujay Sujathan Panicker, tragically passed away. His family has accused the hospital authorities of negligence, which they claim led to his death.

The fire at Ramaiah Memorial Hospital is believed to have been caused by a short circuit. Initial reports suggested that there were no casualties in the incident.

Sujay, originally from Kollam in Kerala, had been residing in Bengaluru with his family since 2004. He was undergoing treatment for pneumonia, Acute Respiratory Distress Syndrome (ARDS), and H1N1 since September 1 at the hospital.

Sujay's wife and father released a video accusing the hospital of negligence. In the video, his wife, Rohini Jayan, alleged that the hospital authorities took no action against those responsible for the fire.

Sujay’s brother, Sujin Sujathan Panicker, speaking to Vartha Bharathi, detailed the family’s ordeal. He said that despite his sister-in-law requesting assistance during the chaos, the hospital staff pushed her away, assuring her that all patients had been safely evacuated to the Medical Intensive Care Unit (MICU). However, Sujin claims that his sister-in-law did not see Sujay being shifted.

He further stated, “Sometime later, when a doctor arrived, she (Rohini) inquired about Sujay. It was only after the doctor questioned the staff that they rushed to evacuate him.”

Sujin added that by the time his brother was evacuated, 50 minutes had already passed since the fire broke out. "He was still inside, while all the other patients were taken out first. He was admitted to the hospital with a respiratory illness, yet he was given the least priority during the chaos. He was the last one to be evacuated."

He also claimed that Rohini had already noticed that Sujay’s condition had deteriorated and believed he had passed away, though the hospital authorities did not officially declare his death.

Sujin further stated that the hospital authorities called him and his father to the board room at the 8th floor of the hospital, where senior executives and doctors who had treated Sujay were present “During the interaction they (hospital authorities) claimed that Sujay was still alive and that his condition had worsened amid the smoke and that his chances of survival were less, which was not true.”

"Despite staff being present to evacuate my brother, they remained negligent. The fire broke out at 1:00 p.m., so why did it take 50 minutes to get him out? He was in a corner bed in the CCU, and it seemed they either overlooked the room or ignored it. Even after repeated requests, it took them 50 minutes to evacuate him," Sujin added.

Sujin also expressed concerns that the hospital authorities might attempt to influence the investigation. "They can influence anyone—any hospital, any report."

At the time of the interview, Sujin stated that neither anyone from the government nor from the health department had contacted the family.

A complaint has been filed in connection with the incident at the Sadashivanagar police station. "The statements of the family members have been recorded, and an investigation into the matter is underway. An FIR has been lodged under Bharatiya Nyay Sanhita (BNS) Section 106 (causing death due to negligence)," said Sadashivanagar police station Sub-Inspector.

Meanwhile, officials from Ramaiah Memorial Hospital were unavailable for comment.