Mercedes-Benz launches ‘Premiere Express Prime’ to get your car serviced within 3 hours or it’s free
Bengaluru: India’s largest luxury carmaker and Mercedes-Benz today launched one-of-its kind innovative service program ‘Premiere Express Prime’. This initiative aims at enhancing the customer’s ownership experience, thus making after-sales experience as a key differentiator in the luxury car segment.
"Premier Express Prime is an “efficiency focus” initiative from Mercedes-Benz, which enables complete servicing of a Mercedes-Benz in three hours. This innovative concept is made possible due to dedicated infrastructure within the service center comprising of dedicated bays, dedicated tools & equipment and dedicated special tools A dedicated team for ‘Premier Express Prime’ comprising of one Team Leader and two Certified Maintenance technicians’ makes the quick servicing turnaround possible. This service is now available in Bengaluru and will roll out soon in Delhi, Mumbai, Hyderabad and Ahmedabad. Premier Express Prime however, excludes major service and repairs, warranty repairs or service on specialty AMG vehicles" a press statement added.
Customers benefit by having their average service time for maintenance of vehicles reduced drastically. Further, there is reduced effort for the customer as they have to travel to the service center only once for the service of the vehicle.
Shekhar Bhide, Vice President, Customer Services and Corporate Affairs, Mercedes-Benz India commented, “The long term success of an automotive brand, especially in the luxury car segment in India, is decided on service excellence and hassle free ownership experience provided to the customer. Mercedes-Benz believes in winning customer loyalty through a delightful, exclusive and outstanding service experience. With the launch of ‘Premiere Express Prime’ we aim to reduce the turnaround time of servicing a car to 3 hours, thereby saving precious time of our customers who have a busy lifestyle. After-sales is a key element in our growth strategy in India and we are confident this initiative will help us build on the trust we have acquired from our customers over the decades. In the year 2020, “Efficiency focus” and “Retention offensive” are the key strategies for Customer Services”
Services covered under Premier Express Prime will be:
Service A type - Oil and oil filter check and replacement, Brake Fluid replacement, Dust Filter Replacement, Wheel rotation, Coolant Antifreeze mixture ratio check, Washing, Interior & Exterior Cleaning
Service B type - Oil and oil filter check and replacement, Brake Fluid replacement, Dust Filter Replacement, Wheel rotation, Coolant Antifreeze mixture ratio check, Washing, Interior & Exterior Cleaning, Fuel Filter check, Air Filter replacement, Diesel Fuel filter, Brake discs and Brake pads, Wheel Balancing
To know more on the Premier Express Prime, Visit or call Mercedes-Benz Sundaram Motors at +91-9148155175. Or email us at Panchajanya.c@sundarammotors.com
About Sundaram Motors
Sundaram Motors, a division of T V Sundram Iyengar & Sons Private Ltd, is an authorized dealer for Mercedes-Benz Passenger Cars in the states of Karnataka & Tamil Nadu, and has been in the automobile industry for over six decades. Sundaram Motors started its Mercedes-Benz dealership in Karnataka in the year 2001 and in Tamil Nadu in the year 2003 at Coimbatore. Today it has 9 state-of-the- art Mercedes-Benz facilities spread across both Karnataka and Tamil Nadu with the latest launch being the #9 Ambattur facility at Chennai in Oct 2019. They have sold more than 8500 cars and successfully conducted more than 1,15,000 services. Sundaram Motors is known for the solid and widely acclaimed lineage of trust, value and service. Sundaram Motors believes in total customer satisfaction and constantly strives to improve quality standards to achieve excellence.
Mercedes-Benz Sundaram Motors network - Bangalore, Chennai, Mangalore, Coimbatore, Madurai, Salem – Sales/Service | AMG Performance Center – Bangalore | Mercedes-Benz Certified – Karnataka & Tamil Nadu.
Let the Truth be known. If you read VB and like VB, please be a VB Supporter and Help us deliver the Truth to one and all.
Man arrested with Rs 2.54-crore heroin in Mumbai
Mumbai (PTI): Police have arrested a man and seized over 500 grams of heroin worth Rs 2.54 crore in the illicit market from him in Mumbai, officials said on Friday.
The police's Anti-Narcotics Cell (ANC) made the drug seizure in Santacruz in the western suburbs. The operation was conducted by the Kandivali unit of the ANC on Thursday as part of a special crackdown against drug trafficking in the area, they said.
Acting on specific inputs, an ANC team conducted a raid in Santacruz (East) and intercepted a man. During a search, the team recovered 508 grams of high-grade heroin from his possession, an official said.
The seized contraband, a highly addictive, opioid drug derived from morphine, is estimated to be worth Rs 2.54 crore in the international market, he informed.
Following the seizure, a case was registered against the man under relevant sections of the Narcotic Drugs and Psychotropic Substances (NDPS) Act, 1985, and he was formally placed under arrest in the early hours of Friday.
The police are currently investigating the source of the drug and trying to identify the intended recipients of the consignment, he said.
