Mohandas Pai flays Indigo Airlines for 'poor' passenger treatment, AC issue on flight
Bengaluru, Dec 30: Former Infosys CFO T V Mohandas Pai criticised Indigo Airlines for its alleged poor treatment of passengers during a recent flight, claiming inadequate air conditioning.
In a post on the social media platform 'X' on December 29, Pai shared his experience aboard flight 6E 7407 in Bengaluru, saying, "Indigo treats its passengers badly. Sitting in 6E 7407 without AC on hot tarmac in Bengaluru. No way to treat passengers. Only after protest, staff used a tarmac generator for AC. Please change your protocol."
However, a source from Indigo Airlines told PTI that the aircraft involved was an ATR, a Franco-Italian model, where the air conditioning system only operates while the aircraft is in flight.
The source explained that on the ground, the AC doesn’t function because the aircraft's engines are not running at full power, and the hydraulic pressure required to run the air conditioning packs is unavailable. Additionally, the cooling fans in the system rely on the aircraft’s propeller, which is not spinning while parked.
Responding to Pai's post, Indigo Airlines assured him that his feedback would be shared with the relevant team for review.
"Sir, thank you for taking the time to meet our airport team. At Indigo, customer comfort is of utmost importance to us," the airline said.
"We assure you that your feedback is noted, and we will share it with the concerned team for necessary review. We appreciate your patience and understanding."
Indigo treats its passengers badly. Sitting in 6E 7407 without AC on hot tarmac in Bengaluru. No way to treat passengers. Only after protest staff using tarmac generator for AC. Pl change your protocol @IndiGo6E @RamMNK @AAI_Official
— Mohandas Pai (@TVMohandasPai) December 29, 2024
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Experience comes when you play bigger teams in bilateral series: Rashid Khan
Chennai (PTI): Afghanistan skipper Rashid Khan called for more bilateral series against stronger cricketing nations after his team signed off from the T20 World Cup on a high, defeating Canada in their final group match here on Thursday.
Afghanistan played some exhilarating cricket, going down to South Africa in a gripping second Super Over after the scores were tied, a humdinger that provided one of the early thrills of the World Cup.
However, the spin-bowling stalwart said Afghanistan could make significant strides if they get regular opportunities to compete against stronger cricketing nations.
"Couple of areas to improve, with the batting, the middle order got a bit stuck against the big teams, and then with the bowling the death overs. That comes when you play the bigger teams in bilateral series," said Rashid after his team defeat Canada by 82 runs, with him returning excellent figures of 2 for 19.
The stalwart said the side had arrived well prepared for the tournament and produced some breathtaking cricket, but admitted the narrow defeat to South Africa proved costly and remained a painful setback.
"We were well-prepared (for the tournament), we played some unbelievable cricket. The game against South Africa, that really hurt everyone. We had to win one of those (first two) games and see how the tournament unfolded. We'll take some positive things from this World Cup and look forward," he said.
With head coach Jonathan Trott set to part ways with the team, Rashid described the departure as an "emotional" moment for the side.
"I think we had some wonderful times with him. Where we are now, he played a main role. It's emotional to see him leave us, but that's how life is. We wish him all the best and somewhere down the line we see him again."
Ibrahim Zadran, who was named Player of the Match for his unbeaten 95 off 56 balls, said it was satisfying to finally register a substantial score after two below-par outings.
"I enjoyed it, didn't play better cricket in first two innings, which I expect. Wanted to back my skills, really enjoyed it. Pressure was there, it's there all the time. I want to put myself in pressure situations and enjoy it," said Zadran.
"Wanted to play positive cricket, rotate strike and punish bad ball, create partnerships and this is what I have done."
