OnePlus fined Rs 5k for failing to provide user manual to Bengaluru customer
Bengaluru: S M Ramesh, a resident of Sanjay Nagar, Bengaluru, was awarded Rs 5,000 by the city's consumer disputes redressal commission after he complained that OnePlus India Technology Pvt Ltd failed to provide a user manual along with his smartphone.
Ramesh purchased a OnePlus Nord CE 3 for Rs 24,598 but did not receive a user manual with the device. This omission reportedly caused difficulties in locating the phone's warranty details and the company's contact information.
Although OnePlus provided the manual four months later, Ramesh decided to file a complaint in June, citing "deficiency in service."
In its November 29 ruling, the commission criticised OnePlus for "negligence and indifference" and directed the company to pay the fine as compensation. The case highlights the importance of providing complete documentation at the time of purchase.
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Allahabad HC expresses dissatisfaction over probe in 2009 custodial death case
Prayagraj (PTI): The Allahabad High Court has expressed dissatisfaction over the investigation and state's evidence in a 2009 custodial death case in Mainpuri district of Uttar Pradesh.
A bench of justices Atul Sreedharan and Siddhartha Nandan warned that if relevant videography and photographs are not placed before the court, the only option left to it will be to take assistance of CBI to recover the vital evidence.
The order was passed while hearing a PIL filed by Association for Advocacy and Legal Initiatives.
The court, in its order dated April 7, noted that crucial facts including video and photo evidence of the incident are missing.
The court observed, "In the event, by the next date of hearing, the videography and photographs relevant in this case are not placed before this court, the only other option left to this court is to take assistance of the central bureau of investigation (CBI) to recover vital evidence in this case which shall be considered on the next date of hearing."
"The chain of evidence is unclear casting doubt on the fairness of the investigation," the court added.
The court also directed the then sub-divisional magistrate (SDM) Karmendra Singh of Mainpuri to file his affidavit strictly in terms of the order dated February 9, failing which, it said, it shall consider to take appropriate action against him.
The court asked Singh to give a precise answer on the fate of the videography recording which was done in his presence.
The court fixed May 5 as the next date of hearing in the matter.
