Rs 2L fine slapped on passport office in Hubballi for mistakenly stamping ‘cancellation’ on passport
Hubballi: The District Consumer Grievances Redressal Commission has imposed a penalty of Rs 2 lakh on the passport office in Hubballi for mistakenly stamping ‘cancellation’ on a valid passport.
Pankesh Jain, a businessman from Hubballi’s Keshwapur, was denied boarding at Mumbai Airport on his way to Dubai with his wife and two children after a “cancellation” stamp was mistakenly placed on his passport by the Hubballi Passport Office during the children’s passport issuance, as reported by Deccan Herald on Wednesday.
Jain was unaware of the error until the inspection at the airport. He immediately contacted his relatives in Hubballi, who informed the passport office. The department acknowledged the error and corrected the passport by coordinating with the Mumbai office. The correction, however, cost Jain Rs 11,000 and led to a one-day delay in their trip.
Due to the passport cancellation, Jain faced extra accommodation costs in Mumbai and lost two days of his planned Dubai stay. He filed a Rs 25 lakh compensation claim with the Dharwad District Consumer Commission, citing service deficiency by the passport office.
While the respondents cited Section 16 of the Passport Act, arguing that no action could be taken against officials, Commission Chairman Eshappa Bhute and member Vishalakshi Bolashetti, after a thorough review, ruled that the cancellation stamp on Jain’s valid passport was a departmental error, the report stated.
The Commission rejected the respondents' objections and held the passport department accountable for the service deficiency. It directed the department to compensate Jain with Rs 2 lakh, covering Rs 62,876 for additional flight costs, Rs 11,000 for passport correction, one day's accommodation, inconvenience, and Rs 10,000 for legal expenses.
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AI-enabled sign language interpretation, live dubbing of PM's speech at AI Impact Summit
New Delhi (PTI): India's strides in artificial intelligence were showcased during Prime Minister Narendra Modi's speech at the AI Impact Summit here on Thursday, which was dubbed live in 11 languages, along with an AI-enabled sign language interpretation.
The AI-enabled sign language interpretation was projected on a large screen behind the prime minister in the auditorium at Bharat Mandapam, ensuring the speech was accessible to everyone.
The speech was dubbed live in 11 languages: Assamese, Bangla, English, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil and Telugu.
Videos featuring the multilingual and sign language interpretations were shared on the prime minister's social media accounts.
