Aviva India launches AI-powered chatbot
New Delhi, June 26: Aviva Life Insurance on Tuesday launched a chatbot named "ALISHA" in partnership with Findability Sciences -- a cognitive and artificial intelligence (AI) solutions company.
The chatbot is powered by IBM Watson's Conversation application programming interface (API) and fulfils Aviva's objective of providing meaningful insurance guidance anytime, anywhere.
"ALISHA is Aviva's answer to the needs of today's customers who desire to get in touch with us anytime, anywhere. Our one of a kind chatbot serves as an impartial advisor," Anjali Malhotra, Chief Customer, Marketing and Digital Officer, Aviva Life Insurance, said in a statement.
The chatbot, also called Aviva Life Insurance Self Help Assistant, is among India's first few Natural Language Processor (NLP)-powered Conversational Computing Solutions.
It is able to interpret customers' questions and direct the flow of the conversation to guide and assist them, much like the way people interact and respond.
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Mobile internet suspension extended for two days in Manipur
Imphal (PTI): The Manipur government on Saturday extended suspension of mobile internet services for two days in seven districts of the state, according to an order.
Amid escalating violence, the administration suspended the services on November 16 for two days to prevent anti-social elements from spreading content that might create law and order problems. It has been extended several times since then.
“The state government after reviewing the prevailing law and order situation has decided to continue suspension of mobile internet services in Imphal West, Imphal East, Kakching, Bishnupur, Thoubal, Churachandpur and Kangpokpi for another two days in public interests," the order issued by the home department said.
Internet services were suspended on November 16 after violence broke out in the state following recovery of bodies of three women and three children.
The Manipur government had lifted the suspension on broadband services on November 19, considering the hardships faced by common people, healthcare facilities, educational institutions and other offices.
