After SC rap, WhatsApp appoints Grievance Officer for India
New Delhi, Sep 23: After being pulled up by the Supreme Court for not appointing a Grievance Officer and complying with other laws of India, WhatsApp on Sunday appointed Komal Lahiri as the Grievance Officer for the country.
Based out of WhatsApp's headquarters in Menlo Park, California, Lahiri can be contacted via email and general post by over 200 million users in the country.
"To contact the Grievance Officer, please send an email with your complaint or concern and sign with an electronic signature.
"If you're contacting us about a specific account, please include your phone number in full international format, including the country code," said the FAQ under the security and privacy settings.
If you want to contact WhatsApp, go to Settings, then Help and Contact Us section.
"You can contact the Grievance Officer with complaints or concerns, including the following: WhatsApp's Terms of Service and Questions about your account," read the information.
"If you're a law enforcement official, please read our information for law enforcement authorities and how you can contact us," it added.
The move came after the Supreme Court on August 27 issued notice to the Centre and WhatsApp over a plea that said while companies like Facebook and Google have appointed Grievance Officers for users in India, WhatsApp has not.
"In order to make WhatsApp accountable, it must be directed to comply with Indian laws and appoint a Grievance Officer who shall address grievances of the consumers as well as co-ordinate with investigating agencies," said the plea.
Every user has a number on WhatsApp but the messaging platform does not have a number through which the users can contact the company for grievance redressal, it added.
Last month, Union Information Technology (IT) Minister Ravi Shankar Prasad also told WhatsApp CEO Chris Daniels to comply with the Indian laws and take "suitable" steps to prevent misuse of the instant messaging platform in the country.
Daniels' meeting with the IT Minister came against the backdrop of several incidents of mob lynching being linked to the circulation of fake messages and misinformation on the instant messaging platform.
Prasad told Daniels to set up a grievance officer in India, establish a corporate entity and comply with the laws of the country.
Daniels said he would undertake these initiatives.
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Prez nod for FIR against AAP's Manish Sisodia, Satyendar Jain in Rs 2,000-cr classroom 'scam'
New Delhi, Mar 13 (PTI): President Droupadi Murmu has given her approval for the registration of an FIR against AAP leaders Manish Sisodia and Satyendar Jain in an alleged scam of Rs 2,000 crore in the construction of classrooms in Delhi government schools, sources said.
In 2022, the Delhi government's vigilance directorate recommended a probe into the alleged scam and submitted a report to the chief secretary.
The President has given her approval for registering the FIR against Sisodia and Jain in connection with the alleged scam during their tenures as ministers in the Arvind Kejriwal-led Delhi government, the sources said.
The Central Vigilance Commission (CVC), in a report dated February 17, 2020, highlighted "glaring irregularities" in the construction of classrooms in Delhi government schools by the Public Works Department (PWD).
The President's approval came under Section 17A of the Prevention of Corruption Act that pertains to "enquiry or inquiry or investigation of offences relatable to recommendations made or decision taken by public servant in discharge of official functions or duties".
Reacting to the development, senior AAP leader Saurabh Bharadwaj accused the BJP of carrying out a witch-hunt against its political rivals.
The BJP has no interest or intention to fulfil the promises it made to the people of Delhi. Its only agenda is to carry out a witch-hunt against its political rivals to stifle the voice of people, the former minister said in a statement.
The BJP-led central government has already decided to prosecute every political adversary of the party and grant approvals to move the case forward but it should wait for the judicial process to begin, he said.
In July 2019, BJP leader Harish Khurana and then AAP rebel MLA Kapil Mishra, now a minister in the Delhi government, lodged a police complaint about the alleged scam.
According to a report prepared by the Anti-Corruption Bureau (ACB) of the Delhi government, the complainants alleged that there was a scam worth over Rs 2,000 crore in the construction of classrooms and school buildings in Delhi. The work was done at a highly inflated cost by the Delhi government.
The alleged scam involves the construction of around 12,748 classrooms.
The ACB report said the total expenditure incurred for constructing the classrooms and school buildings was around Rs 2,892.65 crore. They were allegedly constructed at the rate of Rs 8,800 per square feet, whereas it was common knowledge that the average construction cost (even for a builder of flats) was around Rs 1,500 per square feet.
The total cost for constructing a classroom and school building, according to the tender awarded, was allegedly around Rs 24.86 lakh per room, whereas such rooms are easily constructed in Delhi at around Rs 5 lakh per room, it said.
The prices were increased almost five times to defraud the taxpayer by siphoning off money from the public exchequer in the garb of construction cost, the report said.
Even for a 5-star hotel, top ultra-luxury quality construction is around Rs 5,000 to Rs 5,500 per square feet, it said.
The complainants submitted a copy of documents in which information received under the RTI Act in respect of the construction of 18 classrooms in the Govt Girls Senior Secondary School, Nathupura, Burari (school ID:-1207111) revealed that they were constructed at a cost of Rs 12 crore, the ACB report said.
