Facebook grooming 7,500 content reviewers for objectionable posts
San Francisco, July 28 : After facing ire over reports that its moderators protect far-right activists and under-age accounts, Facebook says it is constantly grooming over 7,500 content reviewers how to handle posts related to hate speeches, terror and child sexual exploitation on its platform.
The content reviewers are a mix of full-time employees, contractors and companies Facebook partners with -- covering every time zone and over 50 languages across the world.
"Content review at this size has never been done before. After all, there has never been a platform where so many people communicate in so many different languages across so many different countries and cultures. We recognise the enormity of this challenge and the responsibility we have to get it right," Ellen Silver, Vice President of Operations at Facebook, wrote in a blog post on Friday.
"Language proficiency is key and it lets us review content around the clock. If something is reported in a language that we don't support 24/7, we can work with translation companies and other experts who can help us understand local context and language to assist in reviewing it," Silver added.
The company came under heavy criticism Channel 4 Dispatches -- a documentary series -- sent an undercover reporter to work as a content moderator in a Dublin-based Facebook contractor.
It showed that moderators at Facebook were preventing Pages from far-right activists from being deleted even after they violate the rules.
In a blog post, Monika Bickert, Vice President of Global Policy Management at Facebook, said the TV report on Channel 4 in the UK raised important questions about their policies and processes.
Facebook has also promised to double the number of people working on its safety and security teams this year to 20,000.
Silver said the company is training its team of content reviewers in three areas -- pre-training which includes what to expect on the job; hands-on learning that includes a minimum of 80 hours with a live instructor followed by hands-on practice and ongoing coaching.
"We want to keep personal perspectives and biases out of the equation entirely -- so, in theory, two people reviewing the same posts would always make the same decision. Of course, judgments can vary if policies aren't sufficiently prescriptive.
Facebook said it audits a sample of reviewer decisions each week to find out if a wrong call was made.
"Our auditors are even audited on a regular basis. In addition, we have leadership at each office to provide guidance, as well as weekly check-ins with policy experts to answer any questions," said the social media giant.
Facebook said it has a team of four clinical psychologists across three regions who are tasked with designing, delivering and evaluating resiliency programmes for everyone who works with graphic and objectionable content.
"This group also works with our vendor partners and their dedicated resiliency teams to help build industry standards," said Silver.
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LoP Ashoka targets CM govt over corruption, says being 'shameless' in public life not forgivable
Bengaluru (PTI): Targeting Chief Minister Siddaramaiah and the Congress government in Karnataka on corruption, BJP leader R Ashoka on Friday said, being foolish was forgivable, but being "shameless" in public life was not.
The Leader of Opposition in the state Assembly claimed that in just 30 months of its tenure, the Congress administration has broken every previous record on corruption-related controversies.
He was responding to Siddaramaiah's post on 'X' on Thursday hitting back at the BJP, stating that Upa Lokayukta Justice Veerappa's claims of "63 per cent corruption" were based on his report in November 2019, when BJP's B S Yediyurappa was the CM.
"But Ashoka, without understanding the Upa Lokayukta's statement properly, has ended up tying the BJP's own bells of sins onto our heads and has effectively shot himself in the foot," the CM had said, as he accused Ashoka of foolishness for trying to twist Veerappa's statement to target the current government.
Responding, Ashoka said, "it is one thing to be called foolish in politics, that can be forgiven."
"But in public life, especially in the Chief Minister's chair, one must never become shameless," Ashoka posted on 'X' on Friday addressing Siddaramaiah.
Noting that the CM himself had admitted on the floor of the Assembly that a Rs 87 crore scam took place in the Valmiki Development Corporation, he said that when a CM acknowledges such a massive irregularity inside the floor of the House, the natural expectation is immediate action and accountability.
"But instead of taking responsibility, you continue in office as if nothing has happened. What should the people of Karnataka call this, if not sheer shamelessness," he asked.
Pointing out that the CM's Economic Advisor and senior Congress MLA Basavaraja Rayareddy had publicly stated that under Congress rule, Karnataka has become No.1 in corruption, Ashoka said, "Yet, you still cling to the Chief Minister's chair without a moment of introspection. What should the people of Karnataka call this, if not sheer shamelessness."
Senior Congress MLA C R Patil had exposed the "money for House" racket in the Housing Department and even warned that the government would collapse if the details he has were made public, Ashoka said.
"Despite such serious allegations from within your own party (Congress), you neither initiated an inquiry nor acted against the concerned minister. What should the people of Karnataka call this, if not sheer shamelessness," Ashoka asked the CM.
Highlighting the "40 percent commission" allegation Congress made against the previous BJP government, the opposition leader said, the commission that the Siddaramaiah government appointed concluded that the accusation was baseless.
"After your own panel demolished your own claim, what moral right do you have to continue repeating that allegation. What should the people of Karnataka call this, if not sheer shamelessness," he asked.
For the last two and a half years, Karnataka has been 'drowning' in corruption, scandals, irregularities and allegations across departments. Ashoka said, "If I begin listing every case that emerged under your government, even 24 hours would not be enough."
"And the most tragic aspect of your administration is this: the unbearable pressure, corruption demands and administrative harassment under your government pushed several officers and contractors into extreme distress - including the suicide of Chandrasekharan which exposed the Valmiki Development Corporation scam - a sign of how deeply broken the system has become under your watch," he said.
Instead of fixing this hopeless environment, the government has tried to bury every complaint and silence every voice, he charged.
"Being foolish is forgivable, but being shameless in public life is definitely not."
"When your own ministers admit scams, when your own advisors certify Karnataka as No.1 in corruption, and when your own MLAs expose rackets inside your departments - clinging to power without accountability is not leadership. It is shamelessness in its purest form." PTI KSU
Earlier on Thursday Ashoka had demanded that the corruption case and allegations in the state against the Congress government be handed over to a CBI investigation, citing a reported statement by Upalokaykta Justice Veerappa alleging "63 per cent corruption", following which Siddaramaiah hit back at the BJP leader.
